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EN User

manual

Customer care and warranty

Troubleshooting & FAQs

www.philips.com/welcome

231S2

Содержание 231S2

Страница 1: ...EN User manual 1 Customer care and warranty 38 Troubleshooting FAQs 50 www philips com welcome 231S2 ...

Страница 2: ...t information 10 3 1 SmartImage 10 3 2 SmartContrast 11 3 3 SmartSaturate 12 3 4 SmartSharpness 12 3 5 Philips SmartControl Premium 13 3 6 SmartDesktop Guide 21 3 7 Philips Flat Panel Monitors Pixel Defect Policy 26 4 Technical Specifications 28 4 1 Resolution Preset Modes 31 4 2 Automatic PowerSaving 31 5 Regulatory Information 32 6 Customer care and warranty 38 7 Troubleshooting FAQs 50 7 1 Trou...

Страница 3: ... If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center 1 Important Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure on the m...

Страница 4: ...f Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following su...

Страница 5: ...tion that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into...

Страница 6: ...ilips Electronics N V and are used under license from Koninklijke Philips Electronics N V 2 0 1 0 K o n i n k l i j k e P h i l i p s E l e c t r o n i c s N V A l l rights reserved Unauthorized duplication is a violation of applicable laws Made and printe d i n C h i n a V e r s i o n M 2 2 2 5 B 5 B 0 V 6 0 1 0 0 1 Quick start guide Installation Installation Instalación Installation Installazion...

Страница 7: ... computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description To access OSD menu Return to previous OSD level Dim down up to 50 of brightness level by one touch To switch monitor s power on and off To adjust the OSD menu To ...

Страница 8: ...lay You can use this as a reference when you want to work your way around the different adjustments later on Main menu Auto Sub menu Input VGA DVI available for selective models SmartImage Office Photo Picture Movie Wide screen 4 3 0 100 0 100 On Off 1 8 2 0 2 2 2 4 2 6 Game Economy Off Picture Format Brightness Contrast SmartContrast Gamma OSD Setting 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Horizon...

Страница 9: ...unction Tilt Swivel Resolution notification This monitor is designed for optimal performance at its native resolution 1920x1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920x1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu 65 65 ...

Страница 10: ...ft the monitor stand 2 3 Remove Base Stand and Base Remove the Base Stand Before you start disassembling the monitor base please follow the instructions below to avoid damage or injury Extend the monitor base to its maximum 1 height Release the lock of base stand then pull the 3 base stand away from the base column ...

Страница 11: ...ition ForVESA standard mounting applications Remove the 4 screw covers 1 Remove the 4 screws and then remove the 2 base from the monitor 100mm 100mm Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface ...

Страница 12: ...y that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button 3 Product information How to enable SmartImage Press to 1 launch the SmartImage on screen display Keep pressing 2 to toggle between Office ...

Страница 13: ... gamers Economy Under this profile brightness contrast are adjusted and backlighting fine tuned for just right display of everyday office applications and lower power consumption Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a monitor s contrast ratio for maximum visual clarity and viewing en...

Страница 14: ...es or videos in your display s Movie or Game mode It is turned off for top quality display of office application and in the Economy mode to reduce power consumption 3 4 SmartSharpness What is it Smart technology that enhances sharpness when you need it for ultimate display performance and more entertainment fun when you are viewing videos or photos Why do I need it You want the ultimate in sharpne...

Страница 15: ...monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows 7 compliant eye catching animated Icon based software i...

Страница 16: ...Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 17: ...m base on your input Example for Color Calibration Show Me starts color calibration tutorial 1 Start starts the 6 step color calibration 2 sequence QuickView loads the before after images 3 To return to Color home pane click the 4 Cancel button Enable color calibration by default is on If 5 unchecked does not allow for color calibration to happen dimes out start and quick view buttons Must have pa...

Страница 18: ...en Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartResponse are enabled ...

Страница 19: ...bs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Premium selections for Select Preset andTune Display in the desktop right click context menu Disabled removes SmartControl Premium from the right click context menu EnableTaskTray icon is ...

Страница 20: ...able All other SmartControl Premium tabs are not available Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Option Auto Pivot ...

Страница 21: ...sitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Facoty Pres...

Страница 22: ...o PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disa...

Страница 23: ...ly align When the window and mouse cursor are within the region the region will become highlighted Note If the outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings ForVista Win7 OS this is located on the left sidebar 3 In Performance section click Settings 4 In the b...

Страница 24: ...ow will show all open windows and move the selected window to the forefront 2 Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active parti...

Страница 25: ...forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current partition Align On Align Off Enables disables the drag and drop auto align feature Left Click Menu Left click on the Desktop Partition icon to quickly send...

Страница 26: ... top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2 3 on...

Страница 27: ...tion 1 on left sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single the top region is spilt into two evenly sized regions For 90 Partition 1 2 on right sideVertical Partition 3 on left sideVertical For 270 Partition 1 2 on left sideVertical Partition 3 on ...

Страница 28: ...s or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three c...

Страница 29: ...pair or replacement due to pixel defects during the warranty period a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 231S2 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total b...

Страница 30: ...R 5 Picture Enhancement SmartImage Display colors 16 7 M Vertical refresh rate 56Hz 76Hz Horizontal Frequency 30kHz 80kHz sRGB YES Connectivity Signal input DVI D Digital VGA Analog Input Signal Separate Sync Sync on Green Convenience User Convenience OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Other convenience VESA mount 100 x 100mm Kensington lock P...

Страница 31: ... 50Hz 3Hz Normal Operation 97 68BTU 94 37BTU 93 86BTU Sleep typical 0 34BTU 0 34BTU 0 34BTU Off 0 34BTU 0 34BTU 0 34BTU Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Build in 100 240VAC 50 60Hz Dimension Product with stand WxHxD 566 x 499 x 249mm Product without stand WxHxD 566 x 360 x 50mm Box dimension WxHxD 615 x 478 x 171mm Weight Product with stand 4 6kg Pro...

Страница 32: ...Class B SEMKO TCO5 0 TÜV GS TÜV Ergo UL cUL Cabinet Color Black Silver Black Black Finish Texture Note 1 EPEAT Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Страница 33: ...kHz Resolution V freq Hz 31 47 640x480 59 94 37 88 800x600 60 32 48 36 1024x768 60 00 54 00 1152x864 60 00 44 77 1280x720 59 86 47 78 1280x768 59 87 49 70 1280x800 59 81 60 00 1280x960 60 00 63 89 1280x1024 60 02 47 71 1360x768 60 02 55 47 1440x900 59 90 55 94 1440x900 59 89 75 00 1600x1200 60 00 64 67 1680x1050 59 88 65 29 1680x1050 59 95 66 59 1920x1080 59 93 74 04 1920x1200 59 95 67 50 1920x108...

Страница 34: ...ters are Light levels without color tint Uniform color and luminance Wide color gamut Calibrated color temperature and gamma curve Wide luminance level Dark black levels Low motion blur Electrical Safety Product fulfills rigorous safety standards Emissions Low alternating electric and magnetic fields emissions Low acoustic noise emissions Some of the Environmental features of the TCO Displays 5 0 ...

Страница 35: ...n on ISO9000 level The product also comply with the following standards ISO9241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays GS EK1 2000 2009 GS mark requirement prEN50279 1998 Low Frequency Electric and Magnetic fields forVisual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO Displays 5 0 Requirement for Enviro...

Страница 36: ... the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that w...

Страница 37: ...sibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par...

Страница 38: ...hould be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 BSMI Notice Taiwan Only North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS ...

Страница 39: ...hre nur eine bauartgleiche 3 eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZS...

Страница 40: ...ly designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For three years thereafter your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor th...

Страница 41: ... that are not originally designed manufactured approved and or authorized for usage within the Philips F1rst Choice countries do not apply to the Philips F1rst Choice Warranty In these cases the Philips global warranty terms are valid Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional supp...

Страница 42: ...840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 31 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal 351 2 1359 1440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tariff United Kingdom 44 0207 949 0069 Local call tariff ...

Страница 43: ...rations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Reception problems caused by signal conditions or cable or antenna systems outside the unit Defects caused by abuse or misuse of the monitor Product requires modification or adaptation to enable it to comply with local or n...

Страница 44: ...Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu ná 591 4 CZ 160 00 Praha 6Tel 800 100 697 or 220 121 435 Email info xpectrum cz www xpectrum cz CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tel 385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618Tallinn Tel 372 6519900 www ee invia fujitsu co...

Страница 45: ...202 Moscow Russia Tel 7 095 170 5401 TURKEY Türk PhilipsTicaret A S Yukari Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 73 31 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de B...

Страница 46: ...s Mon Fri 9 00AM 5 30PM Sat 9 00AM 1 00PM Indonesia Company PT Gadingsari elektronika Prima Address Kompleks Pinang 8 Jl Ciputat raya No 8F Pondok Pinang Jakarta Tel 62 21 75909053 75909056 7511530 Fax 62 21 7510982 E mail gepta cbn net id Service hours Mon Fri 8 30am 4 30pm Sat 8 30am 2 00pm Coverage Jakarta Bekasi Krawang Bogor Depok Tangerang Serpong Serang Additional service points 1 ASC MEDAN...

Страница 47: ...Ninh Kieu District Can tho City Tel 84 5113 562666 Fax 84 5113 562662 E mail nhieptv fpt com vn quangdd fpt com vn Service hours Mon To Fri 8 00am 12 00pm 1 30pm 5 30pm Sat 8 00am 12 00pm Philippines Company Glee Electronics Inc Address Unit 1103 1104 11FTheTaipan Place Bldg F Ortigas Center Pasig City Tel 02 633 4533 to 34 02 637 6559 to 60 Fax 02 6334563 E mail arnold manabat glee com ph Service...

Страница 48: ...ond or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of charge Israel Company Eastronics LTD Address 13 Rozanis St P O B 39300 Tel Aviv 61392 Israel Tel 1 800 567000 call free in Israel 972 50 8353722 after service hours until 20 00 Fax 972 3 6458759 E mail eastronics eastronics co il Servic...

Страница 49: ...a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may ...

Страница 50: ...d even if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ______________________________ SERIAL _______________________________ This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we c...

Страница 51: ...leted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply...

Страница 52: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only inVGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect...

Страница 53: ...n switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is f...

Страница 54: ...to re install Simply remove SmartControl Premium and re install it Q3 After installing SmartControl Premium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the most updated...

Страница 55: ...individual user or the organization who sets it In case the PIN number is forgotten Philips service center can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms Q6 In a monitor with the Smartlmage feature the sRGB scheme of color temperature function in SmartControl Premium is not responding why Ans When S...

Страница 56: ... the disturbance Q3 What are the inf and icm files on the CD ROM How do I install the drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM include...

Страница 57: ...diated by an object while it is being heated This measurement is expressed in terms of absolute scale degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Can the Philips monitor be mounted on the wall Ans Yes Philips monitors have this optional feature Four standardVESA mount holes on the rear cover allow...

Страница 58: ...adually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not ...

Страница 59: ... reserved Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version 231S2 v1 0 ...

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