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6. Customer care and warranty

6.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

ASC

Consumer care number

Price

Germany

Siemens I&S

+49 01803 386 853

€

0.09

United Kingdom

Invec Scotland

+44 0207 949 0069

Local call tariff

Ireland

Invec Scotland

+353 01 601 1161

Local call tariff

Spain

Eatsa Spain

+34 902 888 785

€

0.10

Finland

A-novo

+358 09 2290 1908

Local call tariff

France

A-novo

+33 082161 1658

€

0.09

Greece

Allman Hellas

+30 00800 3122 1223

Free of charge

Italy

A-novo

+39 840 320 041

€

0.08

Netherlands

E Care

+31 0900 0400 063

€

0.10

Denmark

A-novo

+45 3525 8761

Local call tariff

Norway

A-novo

+47 2270 8250

Local call tariff

Sweden

A-novo

+46 08 632 0016

Local call tariff

Poland

Zolter

+48 0223491505

Local call tariff

Austria

Siemens I&S

+43 0810 000206

€

0.07

Belgium

E Care

+32 078 250851

€

0.06

Luxembourg

E Care

+352 26 84 30 00

Local call tariff

Portugal

Eatsa Spain

+351 2 1359 1440

Local call tariff

Switzerland

A-novo

+41 02 2310 2116

Local call tariff

Содержание 221S3U

Страница 1: ...www philips com welcome 221S3U EN User manual 1 Customer care and warranty 22 Troubleshooting FAQs 27 ...

Страница 2: ...7 3 USB monitor operation 9 3 1 Introduction 9 3 2 DisplayLink Graphics Software Installation 9 3 3 How to control the display 10 4 Technical Specifications 15 4 1 Resolution Preset Modes 16 5 Regulatory Information 17 6 Customer care and warranty 22 6 1 Philips Flat Panel Monitors Pixel Defect Policy 22 6 2 Customer Care Warranty 24 7 Troubleshooting FAQs 27 7 1 Troubleshooting 27 7 2 General FAQ...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ... or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instru...

Страница 5: ...ganization that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separabl...

Страница 6: ...on of applicable laws Made and printed in C h i n a USB Cable Y Type DisplayLink Driver Install base stand 1 Place the monitor face down on a soft and smooth surface to avoid scratching or damaging the screen 2 Hold the monitor base stand with both hands and firmly insert the base stand into the base column 3 Attach the monitor base stand to the base column then fasten base stand Caution Do not re...

Страница 7: ...ble power is supplied to the monitor Note 1 You may have to re boot your laptop in order to recognize the USB monitor correctly 2 Many new laptops may be able to supply enough power with only 1x USB port in that case you may wish to free up 1x USB port if required If you find that the display flickers with 1xUSB connection or does not light up then please ensure that 2xUSB ports are utilized 3 In ...

Страница 8: ...designed for optimal performance at its native resolution 1920 1080 60 Hz Physical Function Tilt Swivel 65 65 Height adjustment 70mm Note Remove the height adjustment pin lock before adjusting the height Insert the height adjustment pin lock before lifting the monitor ...

Страница 9: ...itor base please follow the instructions below to avoid any possible damage or injury 1 Extend the monitor base to its maximum height 2 Place the monitor face down on a soft and smooth surface to avoid scratching or damaging the screen 3 Release the lock of base stand then pull the base stand away from the base column ...

Страница 10: ...he base Condition ForVESA standard mounting applications 1 Remove the 8 screw covers 2 Remove the 4 screws and then remove the base from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Страница 11: ...bled in the OS Do you want to allow the following program to make changes to this computer Removable media on this computer DisplayLink Core Software DISPLAYLINK Change when these notifications appear Yes No Show details Program name User Account Control Verified publisher File origin 2 ClickYes then DisplayLink software end user license agreement window opens 3 Click I Accept then software start ...

Страница 12: ... method to attach rotate duplicate or extend screens as well as modify screen resolution 1 To open WDP There are several ways to open WDP A B C 1 Right click on the desktop 2 Select Screen Resolution from the menu 3 WDP opens 1 From Start menu Devices and Printers 2 Double click the DisplayLink device icon 3 WDP opens 1 Right click on the DisplayLink icon 2 Click Advanced Configuration 3 WDP opens...

Страница 13: ... mode Multiple displays Duplicates these displays Reproduces the main display on the second display Extend these displays Extends the main display onto the secondary display Show Desktop only on 1 The desktop appears on the display marked 1 The display marked 2 becomes blank Shows Desktop only on 2 The desktop appears on the display marked 2 The display marked 1 becomes blank Table 1 WDP Options T...

Страница 14: ...nager Opens the Windows display setting window Check for updates Connects to the Windows update and checks for newer versions and downloads them if available Optimize forVideo Select this option for better movie playback performance on the DisplayLink enabled displays Only select this option when playing back video content Note Text may appear less clear when enabled Fit toTV If the Windows deskto...

Страница 15: ...Updates Check Now Connects to the update server to check for newer driver versions and downloads them if available Configure Opens the update options window where you can configure automatic updates Screen Resolution Displays a list of available resolutions 1920 x 1080 This option is not available in mirror mode as the resolution is defined as the resolution of the main monitor Screen Rotation Use...

Страница 16: ...Mirror Copies what is on the main display and reproduces it on the secondary display Off Switches off the secondary display Optimize for Video Vista and Windows 7 Only Select this option for better movie playback performance on the DisplayLink enabled displays Only select this option when playing back video content Note Text may appear less clear when enabled Fit toTV If the Windows desktop does n...

Страница 17: ...Video Signal Input USB 2 0 Convenience Other Convenience Kensington Lock Stand Tilt 5 20 Swivel 65 65 Height adjustment 70mm Power Power Input USB 2 0 On Mode 9 W typ USB 2 0 Standby Mode 0 3 W typ Off 0 W Optional Power Adaptor Model DSA 20PFE 05 FEU 050300 DSA 20PFE 05 FCH 050300 DSA 20PFE 05 FUS 050300 Specification Input 100 240VAC 50 60Hz 0 7A Output 5VDC 3A Dimension Product with stand WxHxD...

Страница 18: ... 30 000hrs Environmental ROHS YES Packaging 100 recyclable Compliance and standards Regulatory Approvals CE Mark FCC Class B UL cUL GOST Cabinet Color Black Black Silver Black Finish Texture Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 4 1 Resolution Preset Modes Recommended Resolution 1920 x 1080 60 Hz Note The USB mo...

Страница 19: ...e power consumption and is produced by a manufacturing organization on ISO9000 level Federal Communications Commission FCC Notice U S Only This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equip...

Страница 20: ...ne installation résidentielle CET appareil produit utilise et peut émettre des hyperfréquences qui si l appareil n est pas installé et utilisé selon les consignes données peuvent causer des interférences nuisibles aux communications radio Cependant rien ne peut garantir l absence d interférences dans le cadre d une installation particulière Si cet appareil est la cause d interférences nuisibles po...

Страница 21: ...must be removed from the power supply socket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄ...

Страница 22: ...mer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbela...

Страница 23: ...cts or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request 环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 ...

Страница 24: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Страница 25: ... Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance betwe...

Страница 26: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Страница 27: ...ine NA Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer ...

Страница 28: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Страница 29: ...t play DVDs using the Third Party DVD player program Use the Media Player included in your operating system Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems An after image burn in or ghost image remains after the power has ...

Страница 30: ...and Play compatible with Windows 7 Vista XP Q4 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned ...

Страница 31: ... L19 41DV3 CONSIGN ADAPTER 5V 15W EUROPE DSA 20PFE 05 FEU 050300 Please contact www philips com support or Local Monitor Help Desk for the details Q3 My monitor does not start up with my stand alone desktop PC I cannot see anything with Desktop PC Ans Please note that the USB monitor not designed to work with DOS yet It is meant to be used as a secondary display therefore it must be used with a La...

Страница 32: ...s reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M3221SUE1T ...

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