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What is excluded?
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
The Philips F1rst Choice Warranty may not apply
if:
• The documents have been altered in any way
or made illegible;
• The model or production number on the
product has been altered, deleted, removed
or made illegible;
• Repairs or product modifications and
alterations have been executed by
unauthorized service organizations or
persons;
• Damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect;
• Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
• Defects caused by abuse or misuse of the
monitor;
• Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized. Therefore always check whether
a product can be used in a specific country.
• Note that products that are not originally
designed, manufactured, approved and/or
authorized for usage within the Philips F1rst
Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
www.philips.com/support website for additional
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully or go to the www.philips.com/support
website for additional support before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare
the following details before contacting the Philips
helpdesk:
• Philips type number
• Philips serial number
• Purchase date (copy of purchase may be
required)
• PC environment Processor:
o
CUP and Graphic card name and driver
version
o
Operating system
o
Application being used
• Other cards installed
Having the following information available will also
help speed up the process:
• Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
• The full address to which the faulty monitor
has to be collected and the swap model
should be delivered.
Philips' customer help desks are located
worldwide. Click here to access the F1rst Choice
Contact Information.
Or you can reach us via:
Website: http://www.philips.com/support
