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7. Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

Australia

AGOS NETWORK PTY LTD

1300 360 386

New Zealand

Visual Group Ltd.

0800 657447

Hong Kong /
Macau

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987

India

REDINGTON INDIA LTD

Tel: 1 800 425 6396
SMS: PHILIPS to 56677

Indonesia

PT. Gadingsari elektronika Prima

Tel: 62 21 75909053, 75909056,
7511530

South Korea

PCS One Korea Ltd.

080-600-6600

Malaysia

After Market Solutions (CE)
Sdn Bhd

603 7953 3370

Pakistan

Philips Consumer Service

(9221) 2737411-16

Singapore

Philips Electronics Singapore
Pte Ltd (Philips Consumer Care
Center)

(65) 6882 3999

Taiwan

PCCW
Teleservices
Taiwan

FETEC.CO

0800-231-099

Thailand

Axis Computer System Co., Ltd. (662) 934-5498

South Africa

Sylvara Technologies Pty Ltd

086 0000 888

United Arab
Emirates

AL SHAHD COMPUTER L.L.C

00971 4 2276525

Israel

Eastronics LTD

1-800-567000

Vietnam

FPT Service Informatic
Company Ltd.

+84 8 38248007 Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province

Philippines

Glee Electronics, Inc.

(02) 633-4533 to 34,
(02) 637-6559 to 60

Sri Lanka

no distributor and/or service
provider currently

Bangladesh

Distributor: Computer Source
Ltd (warranty buy-out)

880-2-9141747, 9127592
880-2-8128848 / 52

Nepal

Distributor: Syakar Co. Ltd
(warranty buy-out)

977-1-4222395

Cambodia

Distributor: Neat Technology
Pte Ltd (Singapore) (warranty
buy-out)

855-023-999992

Содержание 220V4L

Страница 1: ...www philips com welcome 220V4L EN User manual 1 Customer care and warranty 26 Troubleshooting FAQs 31 ...

Страница 2: ...monitor 6 2 3 Remove Base Stand and Base 8 3 Image Optimization 10 3 1 SmartContrast 10 3 2 Philips SmartControl Lite 10 4 Technical Specifications 16 4 1 Resolution Preset Modes 18 5 Power Management 19 6 Regulatory Information 20 7 Customer care and warrant 26 7 1 Philips Flat Panel Monitors Pixel Defect Policy 26 7 2 Customer Care Warranty 28 8 Troubleshooting FAQs 31 8 1 Troubleshooting 31 8 2...

Страница 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Страница 4: ...e power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service The casing cover should be opened only by qualified service personnel If there is any need for any documen...

Страница 5: ...erial Waste Electrical and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2002 96 EC governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To de...

Страница 6: ...ent primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials and components which can be...

Страница 7: ...lips com welcome 220V4L Quick Start M 4 2 2 0 V 1 T H 7 0 G 2 2 C 1 8 1 3 0 1 A Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Attach the base column with the monitor until it clicks into position 3 Hold the monitor base stand with both hands and firmly insert the base stand into the base column ...

Страница 8: ...eo connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description Model 220V4LA 5 6 2 3 4 7 Model 220V4L 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustmen...

Страница 9: ...nt bezel of the monitor to move the cursor and press OK button to confirm the choice or change The OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture Wide Screen 4 3 0 100 0 100 Picture Format Brightness Contrast OSD Settings 0 100 0 100 Off 1...

Страница 10: ...ert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 2 3 Remove Base Stand and Base Remove the Base Stand Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press the locking clips ...

Страница 11: ...9 2 Setting up the monitor Note This monitor accepts a 100mm x 100mmVESA Compliant mounting interface Caution For use only with UL Listed Wall Mount Bracket with minimum weight load 3 5Kg 100mm 100mm ...

Страница 12: ...for a great entertainment experience when viewing videos or playing games 3 2 Philips SmartControl Lite The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB ...

Страница 13: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Страница 14: ...or menu Color Menu allow you to adjust RGB Black Level White Point and Color Calibration You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Страница 15: ...DDC CI only the Help and Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click contex...

Страница 16: ... current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI ...

Страница 17: ...l Lite icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the user to PDI Landing and checks the user s version against the most current available About Displays detailed reference information produ...

Страница 18: ...GB YES Connectivity Signal Input DVI digital VGA Analog Input Signal Separate Sync Sync on Green Convenience User Convenience 220V4LA 220V4L OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Turkish Other Convenience Kensington Lock Plug Play Compatibility DDC CI sRGB Windows 7 Vista XP Mac OSX Linux Stand Tilt 5 20 220V4LA Power On Mode 23 3W typ 26 8W max ...

Страница 19: ...ve humidity 20 to 80 MTBF 30 000hrs Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B GOST SEMKO TCO Certified Only for selective models UL cUL ISO9241 307 BSMI Cabinet Color Black Finish Glossy Texture Note 1 EPEAT Gold or Silver is valid only whe...

Страница 20: ... 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 44 77 1280 x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 Note Please notice that your display works best at native resolution of 1680 x 1050 60Hz For best display qu...

Страница 21: ...wer Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 23 3W typ White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 220V4L Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 68 W typ White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF The following setup i...

Страница 22: ...iformity and colour rendering Products are tested according to rigorous safety standards at impartial laboratories Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions when applicable Some of the Environmental features of the TCO Certified for displays The brand owner demonstrates corporate social responsibility and has a certified enviro...

Страница 23: ... This product is in conformity with the following standards EN60950 1 2006 Safety requirement of Information Technology Equipment EN55022 2006 Radio Disturbance requirement of Information Technology Equipment EN55024 1998 A1 2001 A2 2003 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Volt...

Страница 24: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Страница 25: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Страница 26: ...n durch Röntgenstrahlen festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original...

Страница 27: ... જ И ם ஏ澦ਈ ࣤݼ જ ࣲԄࡣ澧 ߎުॐ অՠљЈ ࡌ દূ߄ҼҒ ێ બ ஃИ ਈ ݼ જৠ NZZV KTKXM_RGHKR MU IT Ҽ ࣙ ہ ਈ ਈ ࣤݼ IJ ਈ ݼ ঈ ਈ ݼ ӕ π䬙㥯䶣ᕴ䶣䣈 گڃ 㢊 ጥ 㦕ࠏρ ࢤق 円ࣔ 䢠Ա چړޓ 䤤䵋 অ䮍 چ Δ㣞 ش 㡬լ٦Ꮑ ڼ 䣈 ࢨ 䣈㥣ࡎ伡ַ㦍Δ冉ᙅ ښ 㧺୮䬙㥯䶣ᕴ䶣䣈 گڃ 㢊 ઌ䤤ऄ ऄ億Δ㰒ٌࠡ伲㣞 ڶࠠچ 㧺୮儶 ױ ऱ گڃ 㢊凹凝ऱᩈ 劓 گڃ 㢊 Ζʳʳ EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lo...

Страница 28: ...tandards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When...

Страница 29: ...el monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels ...

Страница 30: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Страница 31: ...ine NA Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer ...

Страница 32: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Страница 33: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Страница 34: ...ase refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 8 2 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this vide...

Страница 35: ...ess OK to enter color setting there are three settings as below 1 ColorTemperature The two settings are 6500K and 9300K With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool bluewhite toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scan...

Страница 36: ...y unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works bes...

Страница 37: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4220V1T ...

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