Copyright © 2020, Fast ČR, a. s.
Revision 12/2021
EN - 23
PART 5: TROUBLESHOOTING
You may try to solve the following simple problems by yourself.
If them cannot be solved, please contact the after-sales department.
Problem
Possible Cause & Solution
Not work.
Check whether the appliance is connected to power or whether the plug is in well
contact.
Check whether the voltage is too low.
Check whether there is a power failure or partial circuits have tripped.
Odor.
Odorous foods shall be tightly wrapped.
Check whether there is any rotten food.
Clean the inside of the refrigerator.
Long-time
operation of the
compressor.
Long operation of the refrigerator is normal in summer when the ambient
temperature is high.
It is not suggestible having too much food in the appliance at the same time.
Food shall get cool before being put into the appliance.
The doors are opened too frequently.
Doors cannot be
properly closed.
The door is stuck by food package.
Too much food is placed.
The refrigerator is tilted.
Loud noise.
Check whether the floor is level and whether the refrigerator is placed stably.
Check whether accessories are placed at proper locations.
Gasket gap.
Remove foreign matters on the door seal.
Heat the door seal and then cool it for restoration (or blow it with an electrical drier
or use a hot towel for heating).
Water pan
overflows.
There is too much food in the chamber or food stored contains too much
water,resulting in heavy defrosting.
The doors are not closed properly, resulting in frosting due to entry of air and
increased water due to defrosting.
Over heat on
sidewall.
Heat dissipation of the built-in condenser via the housing, which is normal.
When housing becomes hot due to high ambient temperature, storage of too much
food or shutdown of the compressor is shut down, provide sound ventilation to
facilitate heat dissipation.
Surface
condensation.
Condensation on the exterior surface and door seals of the refrigerator is normal
when the ambient humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise.
Buzz: The compressor may produce buzzes during operation, and the buzzes are
loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak, which is
normal.
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