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The Receiver Collar has to be
held on top of the Boundary
Wire to activate.
• Replace battery.
• Adjust Boundary Width Control knob clockwise to increase the distance from the
Boundary Wire that the Receiver Collar activates. You can also adjust the Boundary
Control Switch to another setting.
• If using a Double Loop, make sure Boundary Wires are separated 1.5 m (5 ft).
• If the Receiver Collar still has to be held on top of the Boundary Wire, perform the
“Short Loop Test”.
The Receiver Collar activates
inside the house.
• Turn the Boundary Width Control knob counterclockwise to decrease the distance
from the Boundary Wire that the Receiver Collar activates.
• Make sure the Boundary Wire is not running too close to the house. The signal can
transmit through the walls of your house.
• Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter.
I have an inconsistent signal.
• Make sure Fence Transmitter is at least 1 m (3 ft) from large metal objects or
appliances.
• Make sure all Boundary Wire turns are gradual (minimum 1 m (3 ft) radius).
• Make sure the Boundary Wire is not running parallel to and within 1.5 m (5 ft) of
electrical wires, neighbouring containment systems, telephone wires, television or
antenna cables, or satellite dishes.
• If a neighbouring containment system may be causing an inconsistent signal,
contact the Customer Care Centre to see if a different frequency system will help
your situation.
The Power and Loop Indicator
Lights are off.
• Check that the Power Adapter is plugged into the Fence Transmitter.
• Try plugging into another standard outlet.
• If the lights still do not come on, the Fence Transmitter and/or the Power
Adapter needs to be replaced. Contact the Customer Care Centre.
The Power Light is on, the
Loop Indicator Light is off,
and the Fence Transmitter
loop alarm is sounding.
• Make sure both ends of the Boundary Wire are plugged into Boundary Wire Terminals
and that 1 cm (
3
⁄
8
") of the insulation is stripped so that the copper wire is exposed.
• Make sure the Boundary Wire is not cut off or pinched by a window, door, or
garage door.
• Perform the “Short Loop Test” to determine if the Fence Transmitter needs to be
replaced or if the Boundary Wire is broken.
• If the Fence Transmitter is functioning properly, you have a break in your Boundary
Wire. See the “Locating a Break in the Wire” section in this guide.
___________________________________________
Additional Information
• The system should only be used with healthy pets who are over 6 months of age. Contact your veterinarian if you have
concerns about the medical condition of your pet (medication, pregnant, heart conditions, etc.).
• The PetSafe
®
Stubborn Dog In-Ground Fence
™
system is for residential use only.
• The Static Correction will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish.
• Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the
Boundary Wire. Battery life depends upon how often the Receiver Collar is activated.
• Remove the Receiver Collar from your pet when indoors for the comfort of your pet.
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