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Frequently Asked Questions
How old does my pet have
to be before starting training
on the PetSafe
®
Wireless Pet
Containment System™?
• Because all pets are different, training on this system
can be started once your pet can learn basic obedience
commands like “sit” and “stay”. The system should only be
used with pets who are over 6 months of age. If your pet is
injured or its mobility is otherwise impaired, contact your
veterinarian or professional trainer before use.
Is the Receiver Collar
waterproof?
• Yes. When changing the battery, be sure to keep the
battery area dry and free from dirt and debris.
Will the PetSafe
®
Wireless Pet
Containment System™ cover a
larger circle than 55 m
(180 ft) across?
• You can use another Wireless Transmitter with overlapping
boundaries of at least 2 m to 3 m (5 ft to 10 ft) to get a larger
Pet Area.
Will a sloping garden affect
the Pet Area?
• The Transmitter signal extends 27.5 m (90 ft) in all
directions. A sloping garden can cause the Pet Area to
appear less or more than expected. Consider repositioning
the Transmitter to maximize your Pet Area.
Can I use more than one
Receiver Collar with the
Wireless System?
• Yes. There is no limit to the number of pets you can contain
with the Wireless System. You must purchase an additional
Receiver Collar for each pet. Contact the Customer Care
Centre or visit our website at www.petsafe.net to locate a
retailer near you.
Will the Wireless System keep
other pets out of my garden?
• No. The Wireless System is only effective on pets who wear
the Receiver Collar.
Is there a hand-held remote
Transmitter that will work
with the Wireless System
Receiver Collar?
• No. You would need to purchase a separate Remote
Training System. Contact the Customer Care Centre or visit
our website at www.petsafe.net to locate a retailer near you.
Is there a smaller Receiver
Collar or another compatible
Receiver Collar that I can use
with the Wireless Transmitter?
• No. Contact the Customer Care Centre or visit our website
at www.petsafe.net for additional ideas or solutions.
If I have a question about
my Wireless System or need
replacement parts, where can
I get answers or service?
• Contact the Customer Care Centre or visit our web site at
www.petsafe.net.
Can I use the Wireless System
on an aggressive pet?
• We do not recommend using any electronic training
devices on aggressive pets. If you are unsure if your dog is
aggressive, please consult your veterinarian or a
certifi ed trainer.
Can I use the Wireless System
on a cat?
• The Wireless System can be used as long as the cat can
comfortably wear the Receiver Collar.
