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Lock/Unlock

1.  To lock press and hold the side up/down level adjuster simultaneously for 3 seconds.
2.  To unlock press and hold the side up/down level adjuster simultaneously for 3 seconds.

Fit the Training Collar

Important: The proper fit and placement of your training collar is important for effective operation. The 

contact points must have direct contact with your dog’s skin on the underside of his neck. 

1.  Start with the collar turned off and your dog standing comfortably, not sitting (

A

).

2.  Place the collar on your pet so that the PetSafe

®

 logo is right side up and the collar is directly 

under your dog’s chin. Center the contact points underneath your dog’s neck, touching the 
skin (

B

). 

NOTE:

 It is sometimes necessary to trim the hair around the contact points to make 

sure that contact is consistent.

3.  Check the tightness of the collar by inserting one finger between 

the end of a contact point and your dog’s neck (

C

). The fit should 

be snug but not constricting.

4.  Allow your dog to wear the collar for several minutes, then 

recheck the fit. Check the fit again as your dog becomes more 
comfortable with the collar.

Do not shave the pet’s neck as this may increase the risk of skin irritation. 
The collar should not be worn for more than 12 hours out of every 24-hour 
period. Leaving the collar on too long could lead to skin irritation.

Find the Best Stimulation Level for Your Pet

Important: Always start at the lowest level and work your way up.

The Remote Trainer has 1 tone, 1 vibration, and 15 static stimulation levels. This allows you to choose the stimulation 
level that is best for your pet. We recommend training with tone and vibration, or the lower levels of static correction 
when needed. In most cases static levels 1–7 will be adequate for your training needs. 
Once you have placed the training collar on your pet, it is time to find the “recognition level”. The “recognition level” is 
the stimulation level that your dog begins to notice. It should not make your pet uncomfortable. YOUR PET SHOULD 
NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION. IF THIS HAPPENS, THE STIMULATION IS 
TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL.
Follow the steps below to find your pet’s recognition level:
1.  Choose level 0, and press the upper right button continuously for 1 to 2 seconds.
2.  If your pet shows no reaction, repeat this several times before moving to static stimulation.
3.  Choose level 1 and press the upper right button continuously for 1 to 2 seconds. 
4.  If your pet shows no reaction, repeat this stimulation level several times before moving up to the next level.
5.  Move up through the static stimulation levels until your pet reliably responds to the stimulation. 

.

6.  If your pet continues to show no response at Level 15, check the fit of the training collar. See “Fit the Training 

Collar”. You might also want to test it on your hand at a lower level to ensure the collar is working.

If all of these steps have been done and your pet continues to show no reaction to the stimulation, please contact our 
Customer Care Center.
For troubleshooting, videos on how to train your dog using your PetSafe

®

 Brand training collar, or to download a 

complete product manual visit PetSafe.com.

Other Important Information

Use of this product implies acceptance of any and all terms, conditions and notices related to this product including, 
but not limited to, those found in this guide and the complete product manual available at PetSafe.com. Please see the 
complete product manual for important regulatory compliance information. For a list of patents protecting this product, 
please visit radiosystemscorporation.com/patents.

A

B

C

Radio Systems Corporation

10427 PetSafe Way • Knoxville, TN 37932

1-800-732-2677 • PetSafe.com 

©2019 Radio Systems Corporation

YU400-2080/2

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