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petsafe.com
petsafe.com
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Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will
not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio
Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product.
Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems
will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will
be included with the replacement Product for the return of the faulty Product. The Product must be
returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30
days from the date of original purchase, the consumer will be required to return the Product to Radio
Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its
components and return to the consumer free of charge, provided the Product is within its said warranty
period. This warranty is in addition to other rights and remedies available to you under the law. Radio
Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care
Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
Compliance
Radio Systems Corporation declares under its own responsibility, that the following product is in
compliance with the essential requirements under article 3 of the RED (2014/53/EU) and the RoHS
Directive (2011/65/EU). Unauthorised changes or modifications to the equipment that are not approved
by Radio Systems Corporation may violate EU RED regulations, could void the user’s authority to
operate the equipment, and will void the warranty. Hereby, Radio Systems Corporation, declares that
this PDT19-16397 is in compliance with the essential requirements and other relevant provisions. The
Declaration of Conformity can be found at www.petsafe.com/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Australia
This device complies with the applicable EMC requirements specified by the ACMA (Australian
Communications and Media Authority).
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This
equipment must be recycled. If you no longer require this equipment, do not place it in the normal
municipal waste system. Please return it to where it was purchased in order that it can be placed in our
recycling system. If this is not possible, please contact the Customer Care Centre for further information.
For a listing of Customer Care Centre telephone numbers, visit our website at petsafe.com.
Terms of Use and Limitation of Liability
1. Terms of use
The use of this product is subject to your acceptance without modification of the
terms, conditions and notices contained with this product. Use of this product implies
acceptance of all such terms, conditions and notices. If you do not wish to accept these
terms, conditions and notices, please return the Product, unused, in its original packaging
and at your own cost and risk to the relevant Customer Care location together with proof
of purchase for a full refund.
2. Proper use
Proper Use includes, without limitation, reviewing the entire Product Manual and any
specific safety information statements. The specific temperament or size/weight of your
pet may not be suitable for this product. If you are unsure whether this Product is
appropriate for your pet, please consult your veterinary surgeon or certified trainer prior
to use. For products used with pets where training is desired, Radio Systems Corporation
recommends that these training products are not used if your pet is aggressive and accepts
no liability for determining suitability in individual cases.
3. No unlawful or prohibited use
This product is designed for use with pets only. This product is not intended to harm,
injure or provoke. Using this product in a way that is not intended could result in a
violation of Federal, State or local laws.
4. Limitation of liability
In no event shall Radio Systems Corporation or any of its associated companies be liable
for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii)
any loss or damages whatsoever arising out of or connected with the use or misuse of this
product. The Purchaser assumes all risks and liability from the use of this product to the
fullest extent permissible by law.
5. Modification of terms and conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices
governing this product from time to time. If such changes have been notified to you prior
to your use of this product, they shall be binding on you as if incorporated herein.
