Certificate & Operation Manual
18
6 PERCO WARRANTY
PERCo (the Manufacturer) warrants that the
FP-01C Front panel
(the Product) complies with
applicable statutory safety requirements, electromagnetic compatibility provided that the
instructions on storage, installation and operation, given in the Assembly & Operation Manual, are
observed.
The warranty period is
5 (five) years
commencing from the date of sale.
Should there be no date of sale on the warranty card, the warranty period shall commence from
the date of manufacture specified in the Certificate and on the Product label.
In the post-warranty period the replacement parts/components are warranted to be free from
defects in material or workmanship for a period of 3 (three) months from the date of shipment of
the repaired/replaced Product to the Customer.
All claims with regard to quantity, completeness and defects to appearance of the Product
delivered are accepted by the Manufacturer in writing within no more than 5 (five) working days
after the products are received by the Customer. In case of failure to meet the abovementioned
deadline no claims are accepted.
The Warranty does not cover:
•
products, parts and components with:
-
external mechanical damages resulting in the Product’s fault;
-
defects resulting from Customer's improper testing, operation, installation, maintenance,
modification, alteration, or adjustment;
-
damages due to force majeure circumstances (natural disasters, vandalism etc.) or
defects as a result of external circumstances (power surges, electric discharge, etc);
•
fuses, accumulators, galvanic elements and other components, replacement of which is
performed by the Customer in accordance with the Product’s in-line documentation.
To the maximum extent permitted by the acting law, the Manufacturer does not incur a liability for
any direct or indirect losses of the Customer, including but not limited to loss of profit or data,
losses caused by idle period, missed profit, and etc. related to use or impossibility to use products
and software, including possible software errors and failures.
Within the warranty period the products are repaired free of charge at the Manufacturer’s site. The
Manufacturer reserves the right to repair failed product or replace it with an operational one. Time
of repair is specified at the moment the Product is accepted for repair. Transportation cost to and
back from the place of repair shall be borne by the Customer.
In order to shorten the repair time the Customer must inform the
Manufacturer’s Technical Support
Department (the TSD) of the problem with the
Product’s operation and/or about the origin of the
fault by submitting a filled-in Technical Support Form by e-
mail, fax or via the Manufacturer’s
website or communicate directly a specialist of the TSD.
Содержание FP-01C
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