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HOW TO GET SERVICE

When you experience trouble with your unit, you should follow these simple procedures before requesting service
on your pool/spa heat pump.

1.  You should follow all start up procedures as described in this booklet.  Without exception you should clean the
filtering system thoroughly, consult the manufacturers directions for proper filter cleaning methods.  You must
eliminate any water flow or filtering system problems.  Check all electrical service, breakers and switches.

2.  Inform your dealer that the unit is having trouble and you would like them to check the unit for any obvious non
warranty problems, including but not limited to: installation specifications, water flow and filtration problems,
bypass adjustment, timers and control devices or any field installed options that may effect normal operation of the
heat pump.

3.  Make sure the filtering system and any control devices are properly adjusted and corrected before you request
service from the factory.  These listed items and others like them are not considered factory defects.  If the factory
authorized warranty service is sent to the site and no factory defects are found or there is a problem not associated
with the unit as it was manufactured, the pool owner will be liable for all charges.  Water flow adjustments, filter
cleaning, and control devices, etc.  that effect the heater  or damage caused by such equipment is not covered under
the warranty agreement. The pool owner is responsible for the correct adjustment and maintenance of the filtering
system.

4.  If the dealer is unavailable to help you, the factory service manager will assist you or your pool service over the
phone.  The service manager will give suggestions on how to check the filtering system and other obvious prob-
lems.  You may save yourself the cost of a service call and learn more about your pool heat pump if you take the
time to seek advise before requesting the factory service crew.  Literature can be sent to you directly that will help
you understand the heat pump system.

5.  Once you have made contact with the dealer or the factory service department make sure that you can be present
when the heater is serviced.  The authorized factory service centers will require the pool owner or dealer be
present.

Required Information:

Heat Pump Service Department
12155 Metro Pkwy, Ste. 5

         Serial #

Ft. Myers Florida 33912

Model # ____________,

941-768-1555

Install Date  ___ / ___ /___

941-768-2856 Fax

Dealer Name ______________________

www.warmpool.com

The actual receipt or canceled check may be needed to verify installation date and proof of ownership.
Any service request resulting in a repair or adjustment not considered a factory defect with the heater as it
was manufactured will be the responsibility of the heater owner and therefore billed directly to the owner.
Always read and follow the owners  manual and then seek advice from your dealer and / or the installer.
BE ADVISED THERE ARE SEPARATE INSTALLATION, SERVICE & ACCESSORY MANUALS.

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Страница 1: ...x Plus HP 800 XLS800 MiniMax Plus HP 1000 XLS1000 MiniMax Plus HP 230 CP12 WARNING FOR YOUR SAFETY READ BEFORE OPERATING Warning If you do not follow these instructions exactly a fire or explosion may...

Страница 2: ...Pump Plumbing Bypass c Mandatory Chlorinator Loop Check Valve 5 CHEMICAL CHLORINATOR APPLICATION USE a Water Quality and Testing Values a Heat Exchanger Protection Sacrificial Water Fittings b Chemica...

Страница 3: ...cost can be more for a gas heater consid ering the fact that a gas heater starts to lose efficiency as it gets older The heat pump s sealed system needs far less attention Electric Oil Heat Pump 0 32...

Страница 4: ...Proof Fiberglass Top Non Fading Quiet High Volume Fan With Vinyl Coated Guard Product Name Plate Chemical Warning Label Automatic Diagnostics With L E D Display Electronic Thermostat Optional Pool Spa...

Страница 5: ...Block of Foam to Prevent Heat Loss Corrosion DESIGN ADVANTAGES Internal Automatic Bypass Free Flow 2 Plumbing Automatically adjusts the water flow Lowest water flow restriction available Internal Aut...

Страница 6: ...Ac tual pool temperatures are determined by your installer when the unit is sized to your specifications The lowest setting on the thermostat is around 60 degrees F To disable the heater turn the the...

Страница 7: ...reset temperature When this light is off the heater and the low and high pressure lights will stay off LOW PRESS OK Green The green low pressure indicator light is designed to let you know that the lo...

Страница 8: ...POOL SERVICE CO If you have a regular pool service on a weekly basis make sure your owners manual available for them to inspect You may request that one be sent to them by calling the factory service...

Страница 9: ...e compressor pumps and compresses re frigerant gas When refrigerant gas is com pressed it intensifies the heat before it is release to the pool water This compressed hot gas is pumped through the heat...

Страница 10: ...timer manufacturers in structions to prevent electrical shock Consult your dealer first INITIAL HEAT UP TIME HEATERS You should start by letting the circulation pump run 24 hours a day until the pool...

Страница 11: ...ill come on each day when the circulation pump starts then it will bring the pool up to that set temperature The pool will lose some heat overnight but will come back up to temperature with minimal de...

Страница 12: ...imply the loss of heat due to the cooler outside air moving across the waters surface Heat moves from hot to cold only so the warmer pool heat transfers to the moving cooler air Windy conditions will...

Страница 13: ...r usage as well 13 SPAS HEATING TIPS It is strongly suggested that you use a cover during the initial heat up time This will save time as well as elec trical costs When heating a spa make sure that th...

Страница 14: ...allation area should be kept trimmed away to the proper clearances shown here Plants too close to the heater will restrict the air flow into the unit from the side as well as air flow through the top...

Страница 15: ...ts of rain water from running through the unit you may need to install a gutter and down spout when the roof has a sharp pitch IMPORTANT Do not allow roof run off water to rush through the unit Do not...

Страница 16: ...Proper water flow is critical to the heaters performance and longevity The maintenance of your filtering sys tem is directly related to the proper operation of the heat pump See pages 8 for other inf...

Страница 17: ...s plugged in it may cause the pump to loose prime due to the air in the hose You may also need to restrict the main drain suction port to gain more vacuum to the vacuum hose and head This will lower t...

Страница 18: ...a 2 inch p v c glue fitting The pipe is left plain so you can adapt to your needs Use p v c cleaner to prime the fitting and pipe Use a quality medium body p v c glue FOR PUMPS UP TO 2 H P OR 90 G P M...

Страница 19: ...the heater see shut down procedures Some larger water pumps may be restricted if the pipe size is not adequate therefore reducing its overall flow rate When determining if you need an excessive bypas...

Страница 20: ...ttings to protect the very expensive cu pronickel alloy heat exchanger These fittings may develop a leak if the pool water balance gets very acetic or very over chlorinated If there were no sacrificia...

Страница 21: ...rate Do not add shock treat ment or chlorine tablets in the skimmer Read and follow the chemical manufacturers directions when adding chemicals unless they conflict with this book let Contact your de...

Страница 22: ...ring seals in the pump lid filter and chlorinator are in good condition and are lubricated with silicone grease If your filter repeatedly has excessive air inside it when you open air the bleed valve...

Страница 23: ...l allow a concentrated solution of chlorine to pass through the heat exchanger causing damage 7 Do not place any chemicals in the pump lint trap cav ity or filter Make sure the lint trap basket is pla...

Страница 24: ...ions that we feel will prolong the life of the heat exchanger used for a spa heater 1 Test the water frequently to prevent drastic fluctuations in pH and sanitizer levels especially after usage Keep t...

Страница 25: ...switch but keep the water pump running LONG TERM FREEZE PROTECTION DRAIN VALVE INSTALLATION If you live in a climate that has a seasonal swim season due to winter you should follow these long term fre...

Страница 26: ...n back through the outer air coil The fan is obstructed low air flow Large amounts of roof run off water restricting fan blade rotation Sprinklers spraying on the outer air coil during cooler temperat...

Страница 27: ...ll plumbing valves Repair suction air leaks grease pump lid o ring Use a pool cover Place a wind break around pool Set pool pump timer longer Call your dealer for advise Call the factory for advice Fo...

Страница 28: ...is about 3 feet Line side of the main contactor will be on the top The model number is located on a silver label on the front of the unit UNIT IDENTIFICATION IN SOME CASES WE HAVE SPECIFIED BETTER THA...

Страница 29: ...t is not covered under the warranty agreement The pool owner is responsible for the correct adjustment and maintenance of the filtering system 4 If the dealer is unavailable to help you the factory se...

Страница 30: ...nt heat loss Some types collect small amounts of heat from the sun and transfer it to the pool water Sometimes referred to as a solar blanket BTU British Thermal Units Measures heat output of a heat p...

Страница 31: ...ll shut the compressor off but allow the fan to run until the air temperature increases Down Line A reference that pertains to chlorinator placement and chemical application meaning to introduce such...

Страница 32: ...nside the cabinet of the unit Lint Trap Basket A strainer type basket that collects debris and prevents such from being trapped in other equipment including the heat exchanger Liquid Chlorine Chlorine...

Страница 33: ...tion pump Filter elements are some times placed in this tank so when the pump suctions water through them it cleans the water This tank is fed pool water through plumb ing piped from the pool by gravi...

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Страница 36: ...Manufactured by 2001 HydroTemp Manufacturing Co Inc 941 768 1555 www warmpool com Heat Pumps...

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