Table 4: Troubleshooting
Condition
Cause
Solution
Inadequate power to the valve
Check the power source voltage. The voltage
leaving the transformer and entering the
PSHC should be close to the intended supply
voltage of 24 V. A transformer voltage that
is too low could indicate problems with the
transformer, its wiring, or its VA rating being
too low for a small load. If the voltage that
enters the PSHC is low but the transformer
voltage is normal, there could be a problem
with terminal connections or interconnecting
wiring.
Temperature sensor incorrectly
mounted
Verify that the PSHC temperature sensor is
firmly mounted to the evaporator's outlet
at a 10 o'clock or 2 o'clock position. Check
that the temperature sensor is wrapped with
insulation.
Over voltage to QREV
Check the resistance across the valve
terminals. Remove both power connections
from the QREV and measure its resistance with
a multimeter. The resistance reading should
be between 26 ohms to 34 ohms for a 24 V
valve. If the resistance is significantly out of
this range the QREV is damaged and should be
replaced.
Check that the PSHC gain settings meet the
system requirements.
High superheat
This may indicate that the QREV is not
opening fully. Common symptoms
include compressor short cycling.
QREV slow or quick to open
Connect and disconnect the power to the valve
several times to manually actuate the valve.
Check that the PSHC gain settings meet the
system requirements.
QREV slow or quick to close
Connect and disconnect the power to the valve
several times to manually actuate the valve.
Temperature sensor incorrectly
mounted
Verify that the PSHC temperature sensor is
firmly mounted to the evaporator's outlet
at a 10 o'clock or 2 o'clock position. Check
that the temperature sensor is wrapped with
insulation.
Low superheat
This may indicate that the QREV is
staying open. Common symptoms
include compressor frosting.
Severely oversized valve
Determine the capacity of the evaporator and
check the valve model number to confirm
that the two are compatible regarding their
capacities.
Repair information
If a QREV or PSHC fails to operate within its specifications, replace the unit. For a replacement QREV or
PSHC, contact the nearest Johnson Controls
®
representative.
15
Quick Response Expansion Valve and Precision Superheat Controller Installation Guide