Rev. 1.0
Penguin Computing
63
Troubleshooting
Troubleshooting Instructions
Table 13: Troubleshooting
Problem Indicator
Symptoms
Cause and Solution
LEDs
System Status LED is
blinking for more than 5
minutes
Cause:
OS software did not boot
properly, and only firmware is running.
Solution:
Connect to the system via the
console port, then check the software
status. You might need to contact a FAE if
the OS software did not load properly.
System Status LED is red
Cause:
•
Critical system fault (CPU error, bad
firmware)
•
Over Temperature Solution:
•
Check environmental conditions
(room temperature).
Fan Status LED is red
Cause:
Possible fan issue.
Solution:
Check that the FAN is fully
inserted and nothing blocks the airflow
Replace the FAN FRU if needed (possible
in Arctica 3200cs and 4808xs only).
PSU Status LED is red
Cause:
Possible PSU issue.
Solution:
Check/replace the power cable
Replace the PSU if needed (possible in
Arctica 3200cs and 4808xs only)