P/N UM500KL 500KG REV20191120_Web
25
WARRANTY
Limited Warranty
What does the Warranty Cover?
This Health o meter
®
Professional scale is warranted from date of purchase against defects of materials or in
workmanship for a period of two (2) years. If product fails to function properly, return the product, freight prepaid and
properly packed to Pelstar, LLC (see “To Get Warranty Service”, below, for instructions). If the manufacturer determines
that a defect of material or in workmanship exists, the customer’s sole remedy will be replacement of the scale at no
charge. Replacement will be made with a new or remanufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal or greater value. All replaced parts are covered only
for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save your invoice
or receipt. Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or in any way
change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, abuse including
tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover natural
disasters, such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also
have other rights that vary from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase.
Call (+1)
800-638-3722 or (+1) 708-377-0600 to receive a return authorization (RA) number, which must be included on the return
label. Attach your proof of purchase to your defective product along with your name, address, daytime telephone number
and description of the problem. Carefully package the product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____________
Return Department
9500 West 55
th
Street
McCook, IL 60525
Extended Warranty Available*
This scale is eligible for Health o meter
®
Professional ScaleSurance
®
Extended Warranty Program. ScaleSurance
®
extends the warranty period for an additional two years. This extension to the standard Limited Warranty can be
purchased with new scales or for a facility’s existing scale before its current warranty has expired. To learn more, visit
www.homscales.com/scalesurance/ or contact your medical supply distributor.
*Not available in all countries
PELSTAR
®
, LLC
9500 West 55th St. McCook, IL 60525-7110 USA
1-800-638-3722 or 1-708-377-0600
PLEASE REGISTER YOUR SCALE FOR WARRANTY COVERAGE AT:
www.homscales.com
Health o meter
®
is a registered trademark of Sunbeam Products, Inc. used under license.
Health o meter
®
Professional products are manufactured, designed, and owned by Pelstar
®
, LLC.
We reserve the right to improve, enhance, or modify Health o meter
®
Professional product features or specifications
without notice.
