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34

Chapter 5

Contacting Patton for Assistance

Chapter contents

Introduction

..........................................................................................................................................................35

Contact information

..............................................................................................................................................35

Contacting Patton Technical Services for Free Support

 ...................................................................................35

Warranty Service and Returned Merchandise Authorizations (RMAs)

...................................................................35

Warranty coverage

 ..........................................................................................................................................35

Out-of-warranty service

 .............................................................................................................................36

Returns for credit

 ......................................................................................................................................36

Return for credit policy

 .............................................................................................................................36

RMA numbers

 ................................................................................................................................................36

Shipping instructions

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Содержание SmartNode 5531

Страница 1: ...Access Device User Manual Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Part Number 07MSN5531 UM Rev A Revised March 28 2017 This is a Class...

Страница 2: ...license Patton Electronics warrants all SmartNode extender components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of...

Страница 3: ...ions Overview 20 3 SmartNode Installation 23 4 Initial Configuration 29 5 Contacting Patton for Assistance 34 A Compliance Information 37 B Specifications 40 C Cabling 46 D Port pin outs 50 E SmartNod...

Страница 4: ...ice ISDN Secure VoIP and Data Routing Solution 22 6 Power LEDs 27 7 Connecting the SmartNode to your Laptop PC 30 8 Connecting the SmartNode to the network 32 9 Connecting a serial terminal 47 10 Typi...

Страница 5: ...ervice ISDN Secure VoIP and Data Routing Solution 22 3 SmartNode Installation 23 Planning the Installation 24 Site log 24 Network information 24 Network Diagram 24 IP related information 24 Software t...

Страница 6: ...ean Representative 38 ISDN Compliance 39 B Specifications 40 DSP 41 Voice Connectivity 41 Data Connectivity 41 WAN Interface if applicable 41 Voice Processing signalling dependent 43 Fax and modem sup...

Страница 7: ...ontents E SmartNode 5531 Factory Configuration 54 Introduction 55 F End User License Agreement 56 End User License Agreement 57 1 Definitions 57 2 Title 57 3 Term 57 4 Grant of License 57 5 Warranty 5...

Страница 8: ...31 LED Definitions 19 4 Sample site log entries 24 5 Factory Default IP Address and Network Mask Configuration 31 6 WAN Interface Specifications 41 7 10 100 Base T RJ 45 socket 51 8 1000Base T RJ 45 S...

Страница 9: ...operation and applications Chapter 3 on page 23 provides quick start hardware installation procedures Chapter 4 on page 29 provides quick start procedures for configuring the SmartNode eSBC IAD Chapte...

Страница 10: ...l and WARNING heading indicate a potential electric shock hazard Strictly follow the warn ing instructions to avoid injury caused by electric shock The alert symbol and WARNING heading indicate a pote...

Страница 11: ...vices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LAN PSTN ports connections may have hazard ous...

Страница 12: ...te muss sichergestellt sein dass die Verbindung skabel f r Spannung Strom erwartete Temperatur Entflammbarkeit und mecha nische Wartbarkeit geeignet sind WAN LAN u PSTN Ports Anschl sse k nnen unter g...

Страница 13: ...t Helvetica bold type Commands and keywords are in boldface font Helvetica bold italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italic...

Страница 14: ...14 Chapter 1 General Information Chapter contents SmartNode 5531 Overview 15 SmartNode 5531 Rear Panel 16 Ports descriptions 17 SmartNode 5531 Front Panel 19...

Страница 15: ...thernet ports and with 2 up to 8 BRI T0 S0 ports The SmartNode 5531 eSBC IAD performs the following major functions Four up to 16 channels of Voice over IP and local voice switching via 2 4 or 8 ISDN...

Страница 16: ...on Border Controller that supports eight VoIP or Fax calls by using either G 711 G 722 T 38 or any other codec as indicated under Voice Processing in Appendix B Specifications on page 40 The SmartNode...

Страница 17: ...BRI 0 7 ISDN BRI TE NT port RJ 45 socket S0 T0 interface see figure 2 con nects the SmartNode with an ISDN device over an S T bus e g a PBX or an NT The port can be switched between TE and NT mode Th...

Страница 18: ...e 3 on page 19 starts to blink to restart the unit with factory default configuration Restart the unit with factory default configuration shipping config and factory delivered Wizard files and remove...

Страница 19: ...has no active direct routed VoIP connection BRI 0 BRI 7 On when L1 and L2 are active Flashes when there are ongoing calls Off when no line or phone is connected or the port is shutdown ETH 0 ETH1 On w...

Страница 20: ...er 2 Applications Overview Chapter contents Introduction 21 Application Edge Intelligence of Enterprise Communication 21 How it works 22 Application Multi service ISDN Secure VoIP and Data Routing Sol...

Страница 21: ...ns Bypassing the PSTN Using Internet telephony service providers ITSPs instead of incumbent carriers dra matically reduces telephony costs IP PBXs with their full suite of features and ease of integra...

Страница 22: ...bering plan adaptations are handled through regular expression matching by the SmartNode No need to change anything on the PBXs 5 Once the IP PBX is ready you can choose on incoming calls from the PST...

Страница 23: ...on and mounting requirements 25 Installing the Patton SmartNode eSBC IAD 25 Placing the SmartNode 25 Installing cables 25 Connecting ISDN terminals and NT to the SmartNode s ISDN BRI ports 26 Connecti...

Страница 24: ...include information such as listed in table 4 Network information Network connection considerations that you should take into account for planning are described for several types of network interfaces...

Страница 25: ...s The SmartNode eSBC IAD is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to cables Allow sufficient space at the rear of the chassis for cable connections...

Страница 26: ...The SmartNode 5531 has automatic MDX auto cross over detection and configuration on the Ethernet ports Any of the two ports can be connected to a host or hub switch with a straight through wired cabl...

Страница 27: ...r phase and blinks slow during boot process of Trinity Software Becomes solid when the system is up and running Internal S Bus power supply The Model SN5531 supplies S Bus line power on the BRI ports...

Страница 28: ...SmartNode eSBC IAD 28 SmartNode 5531 User Manual 3 SmartNode Installation Congratulations you have finished installing the SmartNode Enterprise Session Border Controller Now go to Chapter 4 Initial Co...

Страница 29: ...30 Connecting the SmartNode to Your Laptop PC 30 Configure the Desired IP Address 31 Factory default IP Settings 31 Login 31 Changing the WAN IP address 31 Connecting the SmartNode to the Network 32...

Страница 30: ...MDX Ethernet ports so you can use straight through cables for host or hub switch connections see figure 7 Figure 7 Connecting the SmartNode to your Laptop PC The SmartNode comes with a built in DHCP s...

Страница 31: ...et session displays the login screen Type the factory default login admin and leave the password empty Press the Enter key after the password prompt login admin password Enter 192 168 1 1 After you ha...

Страница 32: ...config 172 16 1 99 if ip WAN The SmartNode can now be connected to your network Connecting the SmartNode to the Network In general the SmartNode will connect to the network via the WAN ETH 0 0 port Th...

Страница 33: ...configuration as described in the configuration note to your network remember to modify the IP address and copy the modified configuration to a TFTP server The SmartNode can now load its configuration...

Страница 34: ...ntact information 35 Contacting Patton Technical Services for Free Support 35 Warranty Service and Returned Merchandise Authorizations RMAs 35 Warranty coverage 35 Out of warranty service 36 Returns f...

Страница 35: ...gram Note If you purchased your equipment from a Patton Electronics reseller ask your reseller how you should proceed with warranty service It is often more con venient for you to work with your local...

Страница 36: ...be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for...

Страница 37: ...7 Appendix A Compliance Information Chapter contents Compliance 38 EMC 38 Safety 38 Radio and TV interference 38 CE Declaration of Conformity 38 Authorized European Representative 38 ISDN Compliance 3...

Страница 38: ...ng measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipmen...

Страница 39: ...mation ISDN Compliance The device is approved for connection to the public ISDN telecommunication network For the ISDN connection to a carrier network it shall be con nected to a network termination d...

Страница 40: ...y 41 Data Connectivity 41 WAN Interface if applicable 41 Voice Processing signalling dependent 43 Fax and modem support 43 Voice Signalling 43 Voice Routing Session Controller 43 IP Services 44 Manage...

Страница 41: ...option ISDN line power can be switched on per software per port Data Connectivity Two 10 100 1000Base TX Ethernet ports All ports full duplex autosensing auto MDX WAN Interface if applicable Note For...

Страница 42: ...a single RJ45 con nector G SHDSL ATM 2G and 4G models Classical IPoA RFC 1577 2225 PPPoE Client over ATM RFC 2516 IPoA RFC 2684 1483 ATM AAL5 encapsulation Max 8 PVCs User selectable VC MUX and LLC M...

Страница 43: ...detection and generation Carrier tone detection and generation Silence suppression and comfort noise Adaptive and configurable dejitter buffer Configurable tones dial ringing busy etc Configurable tra...

Страница 44: ...nd replacement IP Services IPv4 router IPv6 basic functionalities Programmable static routes and policy routing ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits Pa...

Страница 45: ...sions 8 2 x 1 3H x 6 5D inch 20 8W X 3 4H x 16 5D cm Weight 15 9 oz 450 g Power Consumption 10W Operating Temperature 32 104 F 0 40 C Operating humidity up to 90 non condensing Metal Enclosure Dimensi...

Страница 46: ...46 Appendix C Cabling Chapter contents Introduction 47 Serial Console 47 Ethernet 48 ISDN BRI 49...

Страница 47: ...ff Note See section Console port on page 51 for console port pin outs The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt...

Страница 48: ...igure 11 Typical Ethernet straight through cable diagram for 1000Base T The interconnecting cables shall be acceptable for external use an shall be rated for the proper application with respect to vol...

Страница 49: ...nterconnecting cables shall be acceptable for external use an shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceabil...

Страница 50: ...ix D Port pin outs Chapter contents Introduction 51 Console port 51 Ethernet 51 VDSL ADSL Port A and AVA AVB models only 52 G SHDSL EFM ATM port 2G and 4G models 52 ISDN BRI NT Net or TE User ports 0...

Страница 51: ...Node Console port Figure 13 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Console Connection Settings 19200bps 8 bits no parity 1 stop bit flow control off Ethernet Note Pi...

Страница 52: ...l 1 TRD0 2 TRD0 3 TRD1 4 TRD1 5 TRD2 6 TRD2 7 TRD3 8 TRD3 Table 9 VDSL ADSL Port RJ 45 connector Pin Signal 4 Tip 5 Ring Table 10 EFM Port Pin Signal Pair 1 Tip 1 2 Ring 1 3 Tip 2 4 Tip 0 5 Ring 0 6 R...

Страница 53: ...in Product code When the unit is not powered the fallback relay connects pins 3 4 5 and 6 of the net and the user ports fallback together This enables you to place calls to the PSTN even if the unit...

Страница 54: ...54 Appendix E SmartNode 5531 Factory Configuration Chapter contents Introduction 55...

Страница 55: ...factory configuration settings for SmartNode 5531 can be obtained with the following command through the CLI login admin password Enter 192 168 1 1 show config shipping config Please see Chapter 4 Ini...

Страница 56: ...56 Appendix F End User License Agreement Chapter contents End User License Agreement 57 1 Definitions 57 2 Title 57 3 Term 57 4 Grant of License 57 5 Warranty 57 6 Termination 58 7 Other Licenses 58...

Страница 57: ...ated Equipment at a site owned or leases by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the des ignated Equipment that was first purchase...

Страница 58: ...t should End User violate any of the provi sions of section 4 Grant of License on page 57 C Upon termination for A or B above or the end of the Term End User is require to destroy all copies of the li...

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