Path medical Senti, Руководство пользователя

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4 Service and Maintenance
4.1 General Service Information
PATH MEDICAL is committed to customer satisfaction. Please contact your distributor for
ordering supplies, obtaining information on training courses and service contracts, getting
help with device-related problems, suggesting desired features, or finding answers not addressed in
the device online help or associated manuals. General information on your device and on PATH
MEDICAL can be found at www.pathme.de.
Updates to software, firmware and documentation (e.g. user manual) are available on the PATH
MEDICAL homepage. If updates are available, PATH MEDICAL distributors will be informed. It is the
responsibility of the local distributor to inform the end customer. If you are not sure whether your
software, firmware, or documentation is up-to-date please check www.pathme.de/support or
contact your distributor.
Service activities and repairs of the device and its electro-medical accessories must only be
conducted by PATH MEDICAL or its authorized service partners. Authorized service partners are
enabled from PATH MEDICAL with necessary documentation and training in order to conduct
specified service activities and repairs.
PATH MEDICAL reserves the right to decline any responsibility for the safety in operation, reliability,
and capability of the device or accessory if any service activities or repairs were conducted by a non-
authorized service partner (see also section
7: Warranty ). If in doubt, please contact PATH MEDICAL
(service@pathme.de) before commissioning a service activity or repair. Please send the device or
accessory in its original packaging to your distributor.
4.2 Routine Maintenance and Calibration
To ensure safe operations and to keep measurements valid, it is stipulated by PATH
MEDICAL to check the device and calibrate its transducers at least once a year or more
frequently if required by local regulations or if there is any doubt about correct system function. A
warning message is shown on the device if the device service date or a transducer calibration date
has expired. Please return the device or accessory immediately to your distributor or service partner.
Free-field loudspeakers need to be calibrated regularly by the user according to device instructions.
Hence, free-field loudspeakers are exempt from the above mentioned annual calibration procedure.
Please note that for all Senti and Sentiero devices (except Senti Desktop), it is easy to
exchange transducers individually and recalibrate them separately. This will help you to
increase uptime and availability of your device.