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GB/IE/NI/CY/MT
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Warranty and service infor-
mation
Creative Marketing & Consulting
GmbH warranty
Dear customer, we offer 3 years of warranty
from the date of purchase for this device. In
the event of defects in this product, you have
legal rights against the seller of the product.
These legal rights are not limited by our
warranty described below.
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Warranty conditions
The warranty period begins with the date
of purchase. Please retain the original sales
receipt. This document is required as proof
of purchase.
Should this product have a material or
manufacturing error within three years of the
purchase date, the product will be repaired
or replaced – dependent on our choice – by
us at no cost to you. This warranty service
requires that you retain proof of purchase
(sales receipt) for the defective device for
the three-year period and that
you briefly
explain in writing what the fault entails and
when it occurred.
If the defect is covered by our warranty, you
will receive the repaired or a new product
back. A repair or exchange of the device
does not start a new warranty period.
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Warranty period and statu-
tory warranty claims
The warranty period is not extended by
the warranty. This also applies to replaced
and repaired parts. Any damage or defects
already present at the time of purchase must
be reported immediately after unpacking.
Repairs after the warranty period have
expired are subject to a charge.
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Extent of warranty
The device has been manufactured accor-
ding to strict quality guidelines and meticu-
lously examined before delivery.
The warranty applies to material or manufac-
turing defects. This warranty does not extend
to product parts which are subject to normal
wear and tear and can thus be regarded as
consumable parts, or for damages to fragile
parts, e.g. switches, rechargeable batteries,
or parts made from glass.
This warranty is void if the product has been
damaged, improperly used or serviced. For
proper use of the product, all of the instruc-
tions given in the operating instructions must
be followed precisely. Uses and acts that
the operating instructions advise or warn
against are to be avoided without question.
The product is intended solely for professio-
nal use. The warranty becomes void in the
event of misuse and improper use, use of
force, and any interference not carried out
by our authorized service branch.
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Processing of warranty
claims
Please follow the instructions below to ensure
quick processing of your claim:
Please retain proof of purchase and the
article number (e.g., IAN) for all inquiries.
The product number can be found on the
type plate, an engraving, the cover page of
your instructions (bottom left), or the sticker
on the back or bottom.
If any malfunctions or other defects occur,
please first contact the service department
named below by telephone or e-mail. You
can then forward a product recognized as
defective with a proof of purchase (sales
receipt) and a statement indicating what
the fault entails and when it occurred to the
Warranty and service information
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