
BA_PH_245-100-300_EN_06-22.docx
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Troubleshooting
Proceed systematically when searching for the cause of a malfunction. If you are unable to find the fault or to
remedy the malfunction, contact our customer service department (phone number: 0049 7571 / 755 – 0).
Before you call us, please follow these steps:
•
Make a note of the type, machine number and year of production (see nameplate).
•
Keep this operating manual (and any circuit diagrams) to hand.
•
Describe the fault to us in detail so that a competent remedy can be found.
Fault
Possible Cause Remedy
Machine does not start
No voltage
Check power supply
Control fuse defective
Replace fuse (
wiring diagram)
Main switch defective
Replace main switch
Drive motor defective
Replace motor
V-belt defective/loose
Replace or tighten belt
(see section
Motor protection switch has tripped
Set protection switch “OFF”
and then “ON” again
Emergency stop button pressed
Pull/unlock button
Brake released (245|100 only)
Deactivate brake release switch
Maintenance door or
control cabinet door open
Close doors
Other operating faults are reported on the touchscreen of the control unit.
The respective causes of malfunctions as well as measures for troubleshooting are described
in the separately enclosed operating manual of the control unit
BA_PH_UT300_EN.