INOXPAN S.L.
REFRIGERATOR
INOXPAN S.L., thank you for choosing our brand and for trusting a Pando product, standard of Quality, Design &
Innovation, a brand honoring his origins and commitments.
TERMS OF THIS WARRANTY:
This product comes with a warranty of 3 year as from the date of purchase covering all product defect affecting
its performance. To validate the same is mandatory to apply the purchasing invoice or buying ticket before the Official
Customer Service engineer.
During the above mentioned period, the Company pledge to repair or replace at no cost any defective part whose
cause is due to vice or manufacturing product flaw to make it work fine again, as well as the necessary labour cost
and expenses involved in said repairing or replacement.
PANDO WARRANTY EXEMPTIONS:
It shall not be covered by the warranty or may be cause of cancelation of such, any of the following
case scenarios, thus being the user the one taking charge of any material cost, labour and customer
service travel expenses:
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Installation or performing reviews, product cleaning or maintenance.
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Failures or defects caused by not respecting or following the safety instructions, product use and
maintenance manual recommendations.
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Whenever the product is orientated to commercial or non-residential use, to which it is not made for.
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Any malfunction or damage suffered by the fridge as a result of failing to comply with the instructions
described in the user’s manual, and installation manual and ventilation of the device.
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Product malfunction caused by not following the instructions, recommendations and/or norms shown in
the appliance manuals.
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Issues and faults produced by carriage or moves, and/or product handling by non-authorised
personnel to this company or the brand Pando.
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Bumps, dents, scratches, or broken glasses.
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Other alien bodies present in the interior or exterior of the product.
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The product not be accessible, either due to elements impeding easy and safe access. All necessary
means to access by the Pando authorised engineer shall be on account and responsibility of the user.
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Improper manipulation of the wiring and connections of the product.
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Faults or damage caused to the product by incorrect power supply or electrical connection.
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Aesthetic, wear and tear components, such as light screens, filters, (LED) lamps, shelves, drawers,
covers, door gasket, etc.
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Rust, stains, tone changes produced by the use of inadequate non recommended corrosive cleaning
products without the right protection, as those containing chemical corrosive agents, and /or exposure to
the sea breeze (saltpetre).
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Any food , beverage and / or other consumable spoiled due to possible failure or incident with the unit.
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Issues or malfunction produced by variations of main supply, or natural and random causes from
weather or geological origin, as storms, lightning, earthquakes, floods, etc.
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Appliances from resale, second hand, change of original owner of the appliance or from exhibitions
that are more than two years old from the date of manufacture.
INOXPAN, S.L., remains expressly excluded from any liability over any eventual damage any direct or indirect to
persons or materials produced by inadequate product handling and use.
Official Pando Customer Service Contact Details
SPAIN, PORTUGAL Y ANDORRA:
OTHER COUNTRIES / AUTRES PAYS
https://www.pando.es/asistencia-tecnica/
EN
https://www.pando.es/en/after-sales-services/
FR
https://www.pando.es/fr/service-apres-vente/
12. AFTER SALES TECHNICAL SERVICE (SAT) AND GUARANTEE:
100
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