background image

Information Bar

Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the
following has occurred. By performing the following solutions, other applications may not be affected.

When using Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11:

The “Information Bar” (

A

) expressed in the following symptom and solutions will be displayed just below the

address bar only when there is information to communicate.

A

When using Internet Explorer 7 or Internet Explorer 8:

The “Information Bar” (

B

) expressed in the following symptom and solutions will be displayed just below the

address bar only when there is information to communicate.

ԙ

Symptom

Cause/solution

Reference pages

The following message is
displayed on the information
bar.
“Pop-up blocked. To see this
pop-up or additional options,
click here...” (Internet
Explorer 7 or Internet Explorer
8)

Click the information bar and select “Always
Allow Pop-ups from This Site...”. The dialog
window saying “Allow pop-ups from this site?” will
be displayed. Click the [Yes] button.

-

The following message is
displayed on the information
bar.
“Internet Explorer blocked a
pop-up from ***.***.***.*** (IP
address).” (Internet Explorer
9, Internet Explorer 10, or
Internet Explorer 11)

Select “Options for this site” 

®

 “Always allow”.

-

The following message is
displayed on the information
bar.
“This webpage wants to run
the following add-on:
`WebVideo Module' from
`Panasonic System Networks
Co.,Ltd.`.” (Internet Explorer
9, Internet Explorer 10, or
Internet Explorer 11)

Select [Allow].

-

Operating Instructions

229

20 Troubleshooting

Содержание WV-SFV481

Страница 1: ...ra Model No WV SFV481 WV SFN480 WV SFV481 WV SFN480 This manual covers the models WV SFV481 and WV SFN480 Before attempting to connect or operate this product please read these instructions carefully...

Страница 2: ...Media Internet Explorer and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Microsoft product screen shot s reprinted with...

Страница 3: ...displayed on the information bar of the browser When the Live page is displayed for the first time the install wizard of the ActiveX control required to display images from the camera will be displaye...

Страница 4: ...ated interval or period FTP periodic image transmission 43 5 3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function 44 6 Display the log li...

Страница 5: ...rrence Alarm 137 13 4 1 Configure settings relating to alarm E mail notifications 138 13 4 2 Configure settings relating to FTP transmissions of alarm images 139 13 4 3 Configure settings relating to...

Страница 6: ...mation for the Viewnetcam com service 194 15 5 4 Checking the information registered for the Viewnetcam com service 195 15 5 5 When using Dynamic DNS Update 195 15 5 6 When using Dynamic DNS Update DH...

Страница 7: ...address http 2001 db8 10 Example of IPv4 access Example of IPv6 access IMPORTANT When the HTTP port number is changed from 80 enter http IP address of the camera colon port number in the address box...

Страница 8: ...s users When 14 users are concurrently accessing the access limit message will be displayed for users who subsequently attempt to access When Multicast is selected for Transmission type of H 264 only...

Страница 9: ...k which images can be displayed in the following table Refer to page 10 for further information about Image capture mode Refer to page 11 for information about each image Image capture mode type Image...

Страница 10: ...x 15fps The maximum image capture size that can be configured is 5 megapixel 2560 H x1920 V Single PTZ Single PTZ images are transmitted Max 15fps The maximum image capture size that can be configured...

Страница 11: ...gapixel 1280 H x960 V Quad stream 4 types of Single PTZ images can be transmitted max 15fps A single screen image containing the 4 types of images combined together can also be transmitted max 5fps On...

Страница 12: ...In the Quad PTZ screen distortion in 4 fisheye images are corrected and the corrected images are displayed together 1 3 2 4 1 3 2 4 When an image is clicked by the mouse the clicked position becomes...

Страница 13: ...of the image to where the icon was dropped The red number icon is the selected number Select the Refresh interval value of Fisheye Control images from the following 1s 3s 5s 10s 30s 60s 4 Single PTZ...

Страница 14: ...the four 4 3 images that had their distortions corrected are assigned a stream number and then displayed as H 264 images When H 264 2 is used the 4 corrected images can be combined together to a sing...

Страница 15: ...according to the image type Double Panorama Panorama Quad PTZ Single PTZ Quad stream Fisheye select language pull down menu Setup button Live button Compression buttons x 1 Image capture size buttons...

Страница 16: ...nitor the Fisheye button Double panorama button Panorama button and Quad PTZ button are displayed and images can be selected 3 Only operates on the top left image in Quad PTZ 4 The Control Image pull...

Страница 17: ...1280x720 640x360 320x180 Panorama 1920x1080 1280x720 640x360 320x180 Panorama 2560x1440 1920x1080 1280x720 640x360 320x180 Panorama 1920x1080 1280x720 640x360 320x180 Quad PTZ Quad PTZ 2560x1920 2048x...

Страница 18: ...8M Fisheye Quad PTZ Fisheye 2816x2816 1280x1280 640x640 320x320 Quad PTZ 1280x960 800x600 VGA Fisheye 2816x2816 1280x1280 640x640 320x320 Quad PTZ 1280x960 800x600 VGA 4M Fisheye Quad PTZ Fisheye 204...

Страница 19: ...Live page will be displayed Compression buttons H 264 button The letters H 264 on the button will turn green and an H 264 image will be displayed When On is selected for H 264 transmission of H 264 1...

Страница 20: ...heye Quad PTZ With the following Image capture mode settings the refresh interval of JPEG images is limited to a maximum of 6fps 8M Fisheye Double Panorama 8M Fisheye Panorama 8M Fisheye Quad PTZ When...

Страница 21: ...rol window will be displayed on a newly opened window and operations can be performed page 13 Auto mode 2 Select an operation from the pull down menu and click the Start button The selected operation...

Страница 22: ...button Images will be displayed on a full screen If the full screen button is clicked once when the image displayed in the main area is smaller than the main area the image is displayed corresponding...

Страница 23: ...ll return to the level that had been set on the Audio tab on the setup menu page 128 Actual volume level will change in three steps even though the volume cursor can be adjusted minutely SD recording...

Страница 24: ...with a high zoom factor the clicked point may not always be located at the center of the main area Depending on the PC in use screen tearing may occur when the shooting scene drastically changes due t...

Страница 25: ...om functions Refer to our website http security panasonic com pss security support info html for further information about the compatible cameras and their versions Only JPEG images can be displayed o...

Страница 26: ...ick a camera title Live images from the camera corresponding to the clicked camera title will be displayed on the Live page of the newly opened window 26 Operating Instructions 1 Monitor images on a P...

Страница 27: ...When 640x640 320x320 VGA QVGA 640x360 or 320x180 is not selected one time or more for either one of JPEG 1 or JPEG 2 of JPEG on the JPEG H 264 tab images cannot be viewed from cellular phones Note It...

Страница 28: ...h control Press the dial key 5 or the Manual Refresh button to refresh the camera images Press the Auto Refresh button to refresh the images from the camera in 5 second intervals When the dial key 5 o...

Страница 29: ...ber mobile or https Host name registered in the DDNS server colon port number mobile When the authentication window is displayed enter the user name of an administrator or user and password Depending...

Страница 30: ...320 4M Fisheye 2048x2048 1280x1280 640x640 320x320 Double Panorama 1920x1080 1280x720 640x360 320x180 Panorama 1920x1080 1280x720 640x360 320x180 Quad PTZ 2048x1536 1600x1200 1280x960 800x600 VGA QVGA...

Страница 31: ...is 2 Monitor the types of images configured in the Image capture size of Live page Initial display are displayed A B C D Live images area Displays images from the camera Operation buttons area When f...

Страница 32: ...e function that you want to operate C D A B E Pan tilt 3 Preset 3 Resolution control AUX control Zoom display 3 Each function is explained below 32 Operating Instructions 2 Monitor images on a cellula...

Страница 33: ...irection with the and buttons Preset 3 Press the button to display the buttons used to select the preset position on the screen Camera images are displayed of the registered preset directions accordin...

Страница 34: ...buttons used to select the resolution on the screen The resolution can be changed by selecting a resolution setting from the buttons Images are displayed in the image capture size selected in JPEG 1 o...

Страница 35: ...he AUX output on the screen The AUX output terminals can be controlled with the and buttons This function is only displayed when Terminal 3 is set to AUX output on the settings menu page 134 Operating...

Страница 36: ...36 Operating Instructions 2 Monitor images on a cellular phone mobile terminal...

Страница 37: ...the address box of the browser When using the DDNS function access to http Host name registered in the DDNS server colon port number cam 2 When HTTPS is selected for HTTPS Connection on the Advanced...

Страница 38: ...bal WAN IP address of the router that can be accessed via the Internet However when accessing the same LAN as the camera with a wireless compatible mobile terminal the IP address is the local IP addre...

Страница 39: ...deo data are recorded Images recorded on the SD memory card can be copied onto the PC page 76 1 Display the Live page page 7 2 Click the SD button The SD recording window will open 3 Click the Start b...

Страница 40: ...uthentication window page 76 The destination to save image data is a fixed directory on Drive B page 231 When the Start button is clicked immediately after the Stop button is clicked saving of images...

Страница 41: ...the alarm occurrence indication button is displayed on the Live page at an alarm occurrence Notify of alarm occurrences to the device connected to the alarm connector It is possible to output signals...

Страница 42: ...unction is available only when a Panasonic device such as the network disk recorder is connected to the system When On is selected for Panasonic alarm protocol notification the connected Panasonic dev...

Страница 43: ...smitted to the FTP server at an alarm occurrence will not be saved on the SD memory card However images that fail to be transmitted with the FTP periodic image transmission will be saved When On is se...

Страница 44: ...Off for FTP periodic image transmission page 169 and FTP error for Save trigger of Recording stream page 71 Note When On is selected for both the alarm image transmission function and the FTP periodic...

Страница 45: ...ng period and the alarm type will be displayed Manual Schedule log Logs filed when images have been recorded manually or during the period of the schedule and the image recording period will be displa...

Страница 46: ...f the selected log type will be displayed Alarm log The log when an alarm is detected will be displayed Manual Schedule log Manual and Schedule logs will be displayed FTP trans error log Logs filed wh...

Страница 47: ...g of logs is as follows Alarm log Alarm occurrence time and date will be filed as a log Manual Schedule log Time and date when recording of images onto the SD memory card started manually or during th...

Страница 48: ...button on the same log list window used to delete the logs Download button Click this button to download all logs of the selected log list onto the PC Note The following settings may be required Open...

Страница 49: ...PTZ Quad stream is selected for Image capture mode VGA size When Double Panorama Panorama 8M Fisheye Double Panorama 4M Fisheye Double Panorama 8M Fisheye Panorama 4M Fisheye Panorama is selected for...

Страница 50: ...isplayed frame will be displayed Note When the mouse button is held down while the mouse pointer is on this button the image number will be decreased When the mouse button is released the decreasing o...

Страница 51: ...rrent image Only the currently displayed image will be downloaded Download range Images in the specified range will be downloaded Note When the Cancel button is clicked in the process of the download...

Страница 52: ...dio may not always match When data is being recorded to the SD memory card audio may sound as if it is cutting out and the audio quality may be reduced When recorded audio is played back the refresh i...

Страница 53: ...d will be displayed Duration Displays the period of time that the data has been recorded on the SD memory card Event The event type will be displayed MN SC Log by Manual Schedule TRM1 Alarm by alarm i...

Страница 54: ...memory card QuickTime Player or Windows Media Player video data cannot be played back 1 The supported operating systems are Windows 8 1 Windows 8 and Windows 7 only 54 Operating Instructions 7 Playba...

Страница 55: ...ccess to cameras using the HTTPS function page 177 IMPORTANT Design and enhance security countermeasures to prevent leakage of information such as image data authentication information user name and p...

Страница 56: ...onfigure the access level 9 1 How to display the setup menu 1 Display the Live page page 7 2 Click the Setup button on the Live page The window with the user name and password entry fields will be dis...

Страница 57: ...The setup menu will be displayed Refer to page 60 for further information about this menu Operating Instructions 57 9 Display the setup menu from a PC...

Страница 58: ...e window click the desired tab to display and configure the setting items relating to the name of the tab 2 Complete each setting item displayed in the frame on the right of the window 3 After complet...

Страница 59: ...below field A The edited settings in field A will not be applied unless the Set button B below field A is clicked In the same manner as above click the Set button D below field C when completing the s...

Страница 60: ...age The settings relating to image quality image capture size etc of JPEG H 264 camera images can be configured on the Image Audio page page 94 Multi screen button Displays the Multi screen page The c...

Страница 61: ...ge 159 Schedule button Displays the Schedule page On the Schedule page it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function page 19...

Страница 62: ...gs such as the camera title time and date etc can be configured on this page Language Select the language to initially display when the camera is accessed from the following Auto English Japanese Ital...

Страница 63: ...as follows DD MM YYYY 01 04 2014 13 10 00 MM DD YYYY 04 01 2014 13 10 00 DD Mmm YYYY 01 Apr 2014 13 10 00 YYYY MM DD 2014 04 01 13 10 00 Mmm DD YYYY Apr 01 2014 13 10 00 Default Mmm DD YYYY NTP When...

Страница 64: ...here the time and date and a character string to be displayed on the image of the Live page Upper left The above information will be displayed at the upper left corner of the main area on the Live pag...

Страница 65: ...se is selected for SD memory card or an error occurred for the SD memory card Indicator blinks Indicates the SD memory card is being recognized or is performing the necessary processing for the SD mem...

Страница 66: ...adjustment monitor output terminal 9M Fisheye or 4M Fisheye must be selected for Image capture mode When 9M Fisheye is selected for Image capture mode only 2992x2992 640x640 320x320 can be used for t...

Страница 67: ...his setting after adjusting the angle with the image rotation gear Only use this setting with the sub cover of the camera removed Refer to the installation guide for further information about the imag...

Страница 68: ...orwarding is properly configured click the Status tab on the Maintenance page and check that the Enable is displayed for Status of UPnP page 206 When Enable is not displayed refer to Cannot access the...

Страница 69: ...4 2 Internet mode over HTTP On Transmission priority Best effort Max bit rate per client Max 1024 kbps Min 128 kbps H 264 1 Image capture size 1280x1280 1280x960 1280x720 Max bit rate per client Max 1...

Страница 70: ...FF button is pressed and held down about 2 seconds The recorded data may become corrupted if the SD memory card is removed when the SD MOUNT indicator is lit in green When an SD memory card is replace...

Страница 71: ...ach time the remaining capacity of the SD memory card reached the values above For example notification will be provided each time the remaining capacity reaches 50 20 10 5 and 2 when 50 is selected N...

Страница 72: ...ed When VBR or Best effort is selected for Transmission priority Frame rate is set When High or Middle is selected for Burst tolerance level Low is set When 2s 3s 4s or 5s is selected for Refresh inte...

Страница 73: ...ge saving interval When Alarm input is selected for Save trigger select a pre alarm interval frame rate of saving images on the SD memory card from the following 0 1fps 0 2fps 0 33fps 0 5fps 1fps Defa...

Страница 74: ...than the duration selected for this setting SD memory card information Remaining capacity Total capacity and remaining capacity of the SD memory card will be displayed Depending on the status of the...

Страница 75: ...disk recorder Play download images on the SD memory card When an SD memory card is formatted while another user is in operation the operation will be canceled It is impossible to access the SD memory...

Страница 76: ...a firewall images may not be obtained via a network In this case refer to the network administrator 1 Click the Execute button of Access img The user authentication window will be displayed 2 Click t...

Страница 77: ...0 3 600 4 400 5 600 6 400 4 GB 1 000 1 800 2 200 2 800 3 200 2 GB 500 900 1 100 1 400 1 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 60 800 83 200 102 400 108 800 111 200 32...

Страница 78: ...d Image quality 0 Super fine 1 Fine 2 3 4 64 GB 38 400 51 200 64 000 73 600 86 400 32 GB 19 200 25 600 32 000 36 800 43 200 16 GB 9 600 12 800 16 000 18 400 21 600 8 GB 4 800 6 400 8 000 9 200 10 800...

Страница 79: ...36 000 47 200 56 800 64 000 66 400 4 GB 18 000 23 600 28 400 32 000 33 200 2 GB 9 000 11 800 14 200 16 000 16 600 Image capture size 640x640 Capacity of SD memory card Image quality 0 Super fine 1 Fin...

Страница 80: ...00 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 988 800 1 049 600 1 145 600 1 280 000 1 324 800 32 GB 494 400 524 800 572 800 640 000 662 400 16 GB 247 200 262 400 286 400 320 0...

Страница 81: ...800 57 600 70 400 83 200 96 000 32 GB 22 400 28 800 35 200 41 600 48 000 16 GB 11 200 14 400 17 600 20 800 24 000 8 GB 5 600 7 200 8 800 10 400 12 000 4 GB 2 800 3 600 4 400 5 200 6 000 2 GB 1 400 1...

Страница 82: ...4 GB 4 400 5 600 7 200 8 400 9 600 2 GB 2 200 2 800 3 600 4 200 4 800 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 198 400 275 200 320 000 358 400 403 200 32 GB 99 200 137 600 1...

Страница 83: ...B 8 000 10 000 12 000 14 000 16 000 2 GB 4 000 5 000 6 000 7 000 8 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 320 000 448 000 512 000 576 000 640 000 32 GB 160 000 224 000...

Страница 84: ...12 800 20 000 24 000 30 400 35 200 2 GB 6 400 10 000 12 000 15 200 17 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 640 000 768 000 844 800 921 600 960 000 32 GB 320 000 384...

Страница 85: ...000 28 000 32 000 36 000 40 000 2 GB 10 000 14 000 16 000 18 000 20 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 704 000 832 000 896 000 960 000 1 024 000 32 GB 352 000 416...

Страница 86: ...04 000 320 000 336 000 8 GB 128 000 144 000 152 000 160 000 168 000 4 GB 64 000 72 000 76 000 80 000 84 000 2 GB 32 000 36 000 38 000 40 000 42 000 Image capture size 2560x1440 Capacity of SD memory c...

Страница 87: ...Image quality 5 Normal 6 7 8 9 Low 8 GB 12 800 17 200 21 200 23 600 26 400 4 GB 6 400 8 600 10 600 11 800 13 200 2 GB 3 200 4 300 5 300 5 900 6 600 Operating Instructions 87 10 Configure the basic se...

Страница 88: ...GB 5 600 7 200 9 200 10 000 12 000 2 GB 2 800 3 600 4 600 5 000 6 000 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 268 800 345 600 416 000 448 000 480 000 32 GB 134 400 172 800...

Страница 89: ...B 9 600 12 800 16 000 17 600 20 800 2 GB 4 800 6 400 8 000 8 800 10 400 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 460 800 588 800 716 800 768 000 819 200 32 GB 230 400 294 40...

Страница 90: ...00 35 200 41 600 44 800 51 200 2 GB 12 000 17 600 20 800 22 400 25 600 Capacity of SD memory card Image quality 5 Normal 6 7 8 9 Low 64 GB 998 400 1 075 200 1 254 400 1 280 000 1 305 600 32 GB 499 200...

Страница 91: ...7 8 9 Low 64 GB 1 459 200 1 510 400 1 587 200 1 689 600 1 715 200 32 GB 729 600 755 200 793 600 844 800 857 600 16 GB 364 800 377 600 396 800 422 400 428 800 8 GB 182 400 188 800 198 400 211 200 214...

Страница 92: ...lash the backslash the colon and the underscore _ Manual Schedule The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to ca...

Страница 93: ...1 Level 1 only only Level 1 users can view and operate the Log 2 Level 2 or higher only Level 1 and Level 2 users can view and operate the Log 3 All users all users can view and operate the Log Howeve...

Страница 94: ...ing Ceiling Wall 9M Fisheye 4M Fisheye Ceiling Double Panorama Quad PTZ Single PTZ 8M Fisheye Double Panorama 4M Fisheye Double Panorama 8M Fisheye Quad PTZ 4M Fisheye Quad PTZ Quad stream Wall Panora...

Страница 95: ...d for H 264 transmission the refresh interval may be longer than the set value when any value with an asterisk on the right is selected Depending on factors such as the network environment the resolut...

Страница 96: ...t the image quality of JPEG images for each image capture size 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default 5 Normal 96 Operating Instructions 11 Configure the settings relating to images an...

Страница 97: ...ure the settings relating to H 264 images JPEG H 264 Click the JPEG H 264 tab on the Image Audio page page 56 page 58 Operating Instructions 97 11 Configure the settings relating to images and audio I...

Страница 98: ...image such as Max bit rate per client Image capture size Image quality etc in this section Refer to page 95 for the settings relating to JPEG images 98 Operating Instructions 11 Configure the settings...

Страница 99: ...ing H 264 images When On is selected H 264 images may not be displayed depending on the number of the concurrent access user and audio data availability etc When On is selected only IPv4 access is ava...

Страница 100: ...evel Select how much the bit rate can exceed Max bit rate per client by from the following High Middle Low Default Low Note This setting is only available when Advanced VBR is selected for Transmissio...

Страница 101: ...ty Normal Fine Image quality priority VBR 0 Super fine 1 Fine 2 3 4 5 Normal 6 7 8 9 Low Default Normal Note When Constant bit rate Best effort or VBR is selected for Transmission priority this settin...

Страница 102: ...audio can only be selected for Ch1 Available port number 1024 50000 Only even numbers are available Default H 264 1 33004 H 264 2 33014 Multicast address 2 Enter the multicast IP address Images and a...

Страница 103: ...alled on the PC in use the network interface card s not used for receiving images should be invalidated when displaying images using the multicast port 1 It is necessary to designate the unicast port...

Страница 104: ...he camera moves in the horizontal direction from the present position and rotates in the opposite direction from the 180 endpoint in endless mode The camera stops for 5 seconds at the endpoint Preset...

Страница 105: ...s of the corresponding screens 1 2 3 and 4 Self return time Select a waiting time amount of time until the camera starts the selected operation after the end of the manual operations from the followin...

Страница 106: ...vacy zone and VIQS can be configured on this page Image adjust Click the Setup button to display the setup menu that can configure the settings relating to image quality The setup menu will be display...

Страница 107: ...6 11 5 1 Configure the settings relating to image quality Image adjust setup menu Click the Setup button of Image adjust on the Image quality tab of the Image Audio page page 106 The settings relating...

Страница 108: ...This function compensates brightness so that it produces clearer images even if objects have various illumination intensities On The wide dynamic range will work Off The wide dynamic range will not wo...

Страница 109: ...anually Default Off Mask area When Off is selected for Back light compensation BLC it is possible to compensate for backlight by masking brighter areas Refer to page 112 for information on how to set...

Страница 110: ...the Super Chrome Compensation SCC function even under illumination that is lower than Auto1 Normal Default Auto1 Normal Super Chrome Compensation SCC function This function achieves faithful color im...

Страница 111: ...y or sun at sunset When shooting a subject whose luminance is too low When AWC is selected click the Set button Red gain Adjust the red color of images When the cursor is moved in the direction the re...

Страница 112: ...re images are viewed registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions Scene file title The s...

Страница 113: ...1 Display the Image adjust setup menu page 106 Operating Instructions 113 11 Configure the settings relating to images and audio Image Audio...

Страница 114: ...he image displayed on the Image quality tab will be divided into 64 8x8 Note Regardless of the Image capture mode setting Fisheye images are configured for mask settings 114 Operating Instructions 11...

Страница 115: ...igured Make sure to check the setting after changing the mask area setting Note When the Reset button is clicked masking for all the masked areas will be canceled 11 5 3 Configure the preset positions...

Страница 116: ...ote Preset position can be set up to a maximum of 16 positions When Quad PTZ 8M Fisheye Quad PTZ 4M Fisheye Quad PTZ or Quad stream is selected for Image capture mode images are registered as Quad PTZ...

Страница 117: ...te When the image type is Quad PTZ or Single PTZ the home position is set in advance in the following manner Quad PTZ position numbers 1 to 4 Single PTZ position number 1 The entered preset ID will be...

Страница 118: ...ama or double panorama images is changed when the following areas are configured the areas must be configured again Privacy zone page 121 VMD area page 143 VIQS area page 123 Mask area page 112 When I...

Страница 119: ...the left or right the display will be adjusted to the left or right For Double Panorama images Position adjust buttons Images are displayed adjusted to 90 the left The top and bottom panorama images m...

Страница 120: ...et the focus to the default Far button Click this button to adjust the focus to the Far side Adjusting method SFV481 Select the back focus adjustment method upon switching between the color mode and t...

Страница 121: ...be displayed Up to 8 privacy zones can be set Note Regardless of the Image capture mode setting Fisheye images are configured for privacy zone Area The privacy zone will be set when an area is designa...

Страница 122: ...ing to the zone to be deleted Close button Click this button to close the Privacy zone setup menu IMPORTANT The privacy zone may move out of alignment if the settings for Image capture mode of the JPE...

Страница 123: ...ified range within a shooting area image It is also possible to moderate the image data size by lowering the image quality of other areas The VIQS setting is available only for H 264 images Up to 8 VI...

Страница 124: ...ecting a VIQS area in the screen it will be numbered as area 1 Subsequent areas will be numbered in the order of selection Status Select On or Off to determine whether or not to use the VIQS area On T...

Страница 125: ...VIQS H 264 1 images can be confirmed with the Confirm button Default Off H 264 2 Select On or Off to determine whether or not to activate the VIQS function for the transmitted H 264 2 images The VIQS...

Страница 126: ...to the area number show the color of the corresponding outline 2 Configure the difference level in the image quality between specified areas and non specified areas The greater the difference level t...

Страница 127: ...he currently outputted bit rate can be confirmed with the configured VIQS IMPORTANT No setting contents are determined unless the Set button is clicked To check the image after configuring VIQS displa...

Страница 128: ...dio data from the PC will be transmitted to the camera Audio can be heard from the speaker connected to the camera Interactive Half duplex Both reception and transmission are available However audio d...

Страница 129: ...io transmitted from the camera Mic High The volume level will become high This setting will be applied when audio is input to the camera using a microphone Mic Middle The volume level will become midd...

Страница 130: ...ng a longer interval for Audio output interval PC to Camera Audio may sometimes not be heard depending on the network environment Audio output duration Configure the maximum duration for each time aud...

Страница 131: ...Note Refer to page 154 for further information about the access level Operating Instructions 131 11 Configure the settings relating to images and audio Image Audio...

Страница 132: ...to be displayed had been changed enter as follows Example of entry Example when entering an IPv4 address http 192 168 0 10 8080 Example when entering an IPv6 address http 2001 db8 0 0 0 0 0 1 8080 To...

Страница 133: ...d for the multi screen display Refer to the network administrator for information on the DNS setting of PCs Camera title Enter the title of the camera The entered camera title will be displayed on a m...

Страница 134: ...larm input is selected a pull down menu for Close and Open is displayed Close An alarm is detected when the terminal status is changed to Close Open An alarm is detected when the terminal status is ch...

Страница 135: ...en clicking VMD the VMD area tab of the Alarm page will be displayed page 147 Command alarm Select On or Off to determine whether or not to receive the command alarm The command alarm is the function...

Страница 136: ...the Trigger output setting for the period set for Pulse width When the alarm occurrence indication button is clicked the alarm output terminal will return to the normal state Default Latch Trigger out...

Страница 137: ...age For example an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller 13 4 Configure the settings relating to the camera a...

Страница 138: ...a newly opened window page 142 HTTP alarm notification Click HTTP alarm notification to display the setup menu that can configure the settings relating to transmitting HTTP alarm notifications when an...

Страница 139: ...n for these settings 13 4 2 Configure settings relating to FTP transmissions of alarm images Click FTP of Camera action on alarm on the Alarm tab of the Alarm page page 137 IMPORTANT When Quad stream...

Страница 140: ...r On PAL is selected for Monitor out alarm images cannot be sent to FTP servers Refer to page 166 for information on configuration for these settings 140 Operating Instructions 13 Configure the alarm...

Страница 141: ...memory card when an alarm occurs Click SD memory card of Camera action on alarm on the Alarm tab of the Alarm page page 137 Refer to page 70 for information on configuration for these settings Operati...

Страница 142: ...on when an alarm occurs Click Panasonic alarm protocol notification of Camera action on alarm on the Alarm tab of the Alarm page page 137 Refer to page 150 for information on configuration for these s...

Страница 143: ...ese settings 13 4 6 Configure settings relating to camera actions on alarm action Click Preset action on alarm of Camera action on alarm on the Alarm tab of the Alarm page page 137 IMPORTANT Preset ac...

Страница 144: ...amera will move to that position Default Off VMD alarm Select an action to be taken when a VMD alarm is detected from the following Off Does not take any action even when a VMD alarm is detected Quad...

Страница 145: ...64 Image capture mode setting is changed Make sure to check the VMD area after changing the Image capture mode setting The motion detection function is not the dedicated function to prevent thefts fir...

Страница 146: ...hite will be automatically applied to Area Note When Double Panorama is used 1 White and 2 Blue are configured for Area When Quad PTZ is used 1 White to 4 Red are configured for Area Status Select On...

Страница 147: ...addition Information addition Select On or Off to determine whether or not to add VMD information to superimposed image data The VMD information can be searched by some of Panasonic network disk reco...

Страница 148: ...rder The areas will be identified by the respective outline colors The Status of the outline to be set for the area will become On Note When Fisheye Single PTZ or Panorama is selected for Image captur...

Страница 149: ...the VMD area click the Set button after selecting Off for Status of the VMD area to be invalidated The outline of the invalidated VMD area will turn to a dotted line When the VMD area is invalidated...

Страница 150: ...ic alarm protocol according to the settings for the Alarm and Diag checkboxes of Destination of notification below When an alarm is detected Alarm When a notification of the remaining capacity of the...

Страница 151: ...nasonic alarm notification will be provided upon an alarm occurrence Diag checkbox When the checkbox is checked notification using Panasonic alarm protocol will be provided in the following cases When...

Страница 152: ...tion server addresses can be registered Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default http Example of entry http IP address of the HTTP serv...

Страница 153: ...ress including http and Notification data Make sure to enter a slash as the first character for Notification data If the HTTP alarm notification fails information about the failure will be added to th...

Страница 154: ...ntication of users who can access this camera from the PC or a cellular phone mobile terminal can be configured on this page Up to 24 users can be registered Note When user authentication has failed t...

Страница 155: ...ollowing 1 Administrator Allowed all available operations of the camera 2 Camera control Allowed to display images from the camera and to control the camera The camera setting configuration is unavail...

Страница 156: ...rwritten Access level Select the access level of the host from the following 1 Administrator 2 Camera control 3 Live only Refer to page 154 for further information about the access level Default 3 Liv...

Страница 157: ...or the priority stream H 264 1 H 264 1 images will be used for the priority stream H 264 2 H 264 2 images will be used for the priority stream Default JPEG 1 Note When Best effort is selected for Tran...

Страница 158: ...H 264 transmission the transmission interval may be longer than the set value when any value with an asterisk on the right is selected 158 Operating Instructions 14 Configure the settings relating to...

Страница 159: ...ck the Network tab on the Network page page 56 page 58 The following information is required to configure the network settings Contact the network administrator or your Internet service provider IP ad...

Страница 160: ...lt 192 168 0 10 Note Multiple IP addresses are unavailable even when using the DHCP function Refer to the network administrator for further information about the settings of the DHCP server Subnet mas...

Страница 161: ...Off to determine whether or not to use the IPv6 DHCP function Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique Refer...

Страница 162: ...LC is selected for Audio encoding format on the Audio tab select a larger bit rate here than the bit rate specified on the Audio tab page 128 Select 128kbps or a faster rate to carry out the live tran...

Страница 163: ...r 50000 Private address 192 168 0 2 Port number 50001 LAN Private address 192 168 0 254 WAN Global address vvv xxx yyy zzz Enter Global IP address colon port number in the Address box of the browser v...

Страница 164: ...f the SD memory card has been provided Diag When the SD memory card has become full Diag When the SD memory card cannot be recognized Diag Default Off Alarm image attachment Select On or Off to determ...

Страница 165: ...for SMTP server address or POP server address it is necessary to configure the DNS settings on the Network tab of the Network page page 159 Authentication Type Select the authentication method to sen...

Страница 166: ...been provided When the SD memory card has become full When the SD memory card cannot be recognized Destination E mail address Enter the destination E mail address Available number of characters 3 128...

Страница 167: ...or example enter ALARM to designate the directory ALARM under the root directory of the FTP server Available number of characters 1 256 characters Unavailable characters File name Enter the file name...

Страница 168: ...ble if the image capture size of JPEG is either 2992x2992 2816x2816 2048x2048 2560x1920 2560x1440 2048x1536 1920x1080 or 1600x1200 When a selection with an asterisk on the right of it is selected for...

Страница 169: ...b of the Schedule page page 197 Directory name Enter the directory name where the images are to be saved For example enter img to designate the directory img under the root directory of the FTP server...

Страница 170: ...FTP server Available number of characters 1 32 characters Unavailable characters Password Enter the password to access the FTP server Available number of characters 0 32 characters Unavailable charac...

Страница 171: ...ess from the DHCP server Manual The NTP server address will be entered manually on NTP server address Default Manual IMPORTANT When obtaining the NTP server address from the DHCP server it is necessar...

Страница 172: ...e router in use must support UPnP and the UPnP must be enabled Default Off Note Due to port forwarding the port number may sometimes be changed When the number is changed it is necessary to change the...

Страница 173: ...meras using the HTTPS function Refer to page 177 for how to configure the HTTPS settings CRT key generate CRT key SSL encryption key used for the HTTPS protocol is generated To generate the CRT key cl...

Страница 174: ...is a backup file on the PC or another media The backup file will be required when installing the server certificate again Connection Select the protocol used to connect the camera HTTP Only the HTTP c...

Страница 175: ...not to use DDNS Off Does not use the DDNS function Viewnetcam com Uses the Viewnetcam com service Dynamic DNS Update Uses Dynamic DNS Update RFC2136 compliant without the DHCP cooperation Dynamic DNS...

Страница 176: ...e number of characters 0 32 characters Default None blank Contact Enter the E mail address or the phone number of the SNMP manager Available number of characters 0 255 characters Default None blank 15...

Страница 177: ...CA Certificate Authority Issue of the server certificate Generation of CSR Certificate Signing Request Installation of the server certificate Generation of the self signed certificate When using the...

Страница 178: ...button of CRT key generate The CRT key generate dialog box will be displayed 2 Select 1024bit or 2048bit for the length of the CRT to generate for CRT key generate RSA key size Note To use the server...

Страница 179: ...The Self signed Certificate Generate dialog box will be displayed 2 Enter the information of the certificate to be generated Item Description Available number of characters Common Name Enter the came...

Страница 180: ...OK button after entering the items The self signed certificate will be generated Note The information of the generated self signed certificate will be displayed on Self signed Certificate Information...

Страница 181: ...button of File Download under Downloads Click the Custom level button to open the Security Settings window and check the Enable radio button of Automatic prompting for file downloads under Downloads...

Страница 182: ...tes the CSR file in the PEM format 15 3 4 Installation of the server certificate IMPORTANT If the CSR file is not generated it is impossible to install the server certificate security certificate For...

Страница 183: ...ate before it expires The expiration date of the server certificate can be checked by double clicking the server certification file issued by CA 15 3 5 Configuration of the connection protocol 1 Selec...

Страница 184: ...rk configure the proxy server setting of the web browser under Internet Options under Tools of the menu bar to bypass the proxy server for the local address 3 Press the Enter key on the keyboard The L...

Страница 185: ...erly installed a key icon is displayed in the address box of the web browser that has accessed the camera When using Internet Explorer 10 or Internet Explorer 11 note that some of the displayed window...

Страница 186: ...3 Click Certificate Error over the URL and click View certificates 186 Operating Instructions 15 Configuring the network settings Network...

Страница 187: ...istrator to launch Internet Explorer again Click Start All Programs right click Internet Explorer click Run as Administrator When using Windows 8 or Windows 8 1 right click iexplore under C Program Fi...

Страница 188: ...displayed on Certificate Import Wizard Note When using Internet Explorer 10 or Internet Explorer 11 select Store Location and then click Next 188 Operating Instructions 15 Configuring the network sett...

Страница 189: ...Select Place all certificates in the following store and click Browse 7 Select Trusted Root Certificate Authorities and click OK Operating Instructions 189 15 Configuring the network settings Network...

Страница 190: ...8 Click Next 9 Click Finish 190 Operating Instructions 15 Configuring the network settings Network...

Страница 191: ...ynamic DNS Update RFC2136 compliant IMPORTANT Before using the DDNS service it is necessary to perform the port forwarding setting for the router About Dynamic DNS Update RFC2136 compliant Operation u...

Страница 192: ...camera whose global address is not static via the Internet DDNS service such as Viewnetcam com It is possible to access via a registered and static domain name example viewnetcam com even after the gl...

Страница 193: ...ntified global address is used for accessing the router or camera to monitor images Note Refer to the contracted provider whether the current IP address is static or not Depending on the provider loca...

Страница 194: ...or Viewnetcam com by following the instructions of the wizard The registration window for Viewnetcam com will be displayed in a newly opened window When the registration window is not displayed check...

Страница 195: ...hat the PC is being connected to the Internet and click the Set button If access often fails due to the change in the global address of router set a smaller value for Access interval 15 5 4 Checking t...

Страница 196: ...haracters 3 250 characters Enter in the form of host name domain name Available characters Alphanumeric characters the colon the period the underscore _ and the hyphen Default None blank Note Refer to...

Страница 197: ...e settings relating to schedules as follows Alarm permission VMD permission Audio detection permission Access permission H 264 recording Scene file FTP periodic image transmission The Schedule page ha...

Страница 198: ...action will be taken for the respective schedule Alarm permission Alarm input terminal alarm will be received during the period of the schedule VMD permission The video motion detection VMD function w...

Страница 199: ...the image settings of Scene file is not applied FTP periodic image transmission FTP periodic image transmission will be performed at the designated time in the schedule Note Select On for User auth on...

Страница 200: ...edules The selected day of the week will be validated for the schedule 2 To designate time select the desired hour and minute from the pull down menu When not designating time check the checkbox of 24...

Страница 201: ...3 Click the Set button after completing the settings The result will be displayed at the bottom of the window Operating Instructions 201 16 Configure the settings relating to the schedules Schedule...

Страница 202: ...16 2 How to delete the set schedule 1 Uncheck the check box of the set day of the week 202 Operating Instructions 16 Configure the settings relating to the schedules Schedule...

Страница 203: ...2 Click the Set button after completing the settings The schedule of the selected day of the week is deleted Operating Instructions 203 16 Configure the settings relating to the schedules Schedule...

Страница 204: ...rwrite the older system logs In this case the oldest log is the first to be overwritten The system logs will be displayed in group of 100 logs each and the logs will be saved even when the power of th...

Страница 205: ...download the latest firmware onto a PC IMPORTANT A blank space cannot be used for the name of the directory where the downloaded firmware to be saved 2 Click the Browse button and designate the downlo...

Страница 206: ...xxxxx img xxxxx indicates the version of the firmware Do not turn off the power of the camera during the upgrade process Do not perform any operation during upgrading and wait until it completes The f...

Страница 207: ...tus The port forwarding status will be displayed Router global address The global address of router will be displayed Self check Hardware1 The self check result of the hardware will be displayed Note...

Страница 208: ...the Execute button to reboot the camera It is impossible to operate the camera for about 2 minutes after rebooting the camera Note To initialize the network settings page 159 turn off the power of th...

Страница 209: ...ther or not the correct data was obtained by restoring the obtained data excluding log data Restore Setup data Press the Browse button and select the setup data files to restore Click the radio button...

Страница 210: ...t the file name of scene file data used when restoring to model name txt The model name must be written in lower case letters and WV is not needed 210 Operating Instructions 17 Maintenance of the came...

Страница 211: ...displayed double click the CDLauncher exe file on the CD ROM A C D E B Using the supplied CD ROM the following actions can be performed The Panasonic IP Setting Software can be installed on the PC pa...

Страница 212: ...Panasonic IP setting shortcut icon when the Panasonic IP Setting Software is installed Specify which folder on the PC to install the Panasonic IP Setting Software to Click the Install button to start...

Страница 213: ...the default is on the desktop during installation and the Manual folder from the folder the default is C Panasonic you specified during installation 18 4 Installing the Viewer software The Viewer sof...

Страница 214: ...in in the Easy IP Setup accommodate period However settings can be changed after 20 minutes for cameras in the initial set mode 1 To start the Panasonic IP Setting Software click the Run button next t...

Страница 215: ...are from the CD launcher window to install the software Changing Network Settings When changing settings related to the network settings such as connection mode IP address and subnet mask click the Ne...

Страница 216: ...When using a firewall including software allow access to all UDP ports 216 Operating Instructions 18 Using the CD ROM...

Страница 217: ...The IP address of the server may be incorrect Check if the IP address of the server is configured correctly The SMTP server may be down Ask the network administrator Internal error Undefined error An...

Страница 218: ...ting to the Viewnetcam com function occurred Check if the Viewnetcam com settings are configured correctly Error indications relating to Dynamic DNS Update Category Indication Description DDNS server...

Страница 219: ...signed certificate is complete Self signed Certificate Deleted Deletion of the self signed certificate is complete Certificate Signing Request Generated Generation of the CSR Certificate Signing Reque...

Страница 220: ...s are configured correctly The DNS server may be down Ask the network administrator Error indications relating to HTTP alarm notification Category Indication Description HTTP alarm notification error...

Страница 221: ...ddress of the camera If there is reply from the camera the connection is normal If there is no reply check the connection with the following methods using a computer connected to the same network as t...

Страница 222: ...n the Don t Use Proxy For These Addresses box When the camera and the PC are connected in the different subnet Is the IP address of the default gateway set for the camera correct Is the name currently...

Страница 223: ...om service Is the global address of camera or router notified to the Viewnetcam com service server Log into the My Account page of Viewnetcam com website http www viewnetcam com to check the informati...

Страница 224: ...http while using the HTTPS function To use the HTTPS function access https It is also necessary to enter the port number 184 Cannot access the camera from a mobile terminal Is the URL correct Or is c...

Страница 225: ...lar phone Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes No image is displayed Older images or logs are displayed When Every time I visit the web...

Страница 226: ...ry card Is the SD memory card inserted correctly Check if the SD memory card is inserted correctly Installation Guide Is the SD memory card formatted Format the SD memory card 74 Isn t the write prote...

Страница 227: ...Internet Explorer may be disabled Click Internet Options on the Tools menu of Internet Explorer and Security tab Then click the Custom level button to open the Security Settings window Under Downloads...

Страница 228: ...the driver of the display adapter to the latest version If updating the driver does not solve the problem adjust the hardware acceleration as follows The following are descriptions for when Windows 7...

Страница 229: ...e Symptom Cause solution Reference pages The following message is displayed on the information bar Pop up blocked To see this pop up or additional options click here Internet Explorer 7 or Internet Ex...

Страница 230: ...ools of the menu bar of Internet Explorer and then click the Security tab Click Internet in the Select a zone to view or change security settings section Then click the Custom level button to open the...

Страница 231: ...on Ex img_14010101230000 jpg Image captured at the alarm occurrence Ex img_1401010123000001 jpg Image saved manually Ex img_1401010123000001 jpg Video saved at the alarm occurrence Approx 20 MB per fi...

Страница 232: ...Riverfront Plaza Newark NJ 07102 5490 Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Canada 905 624 5010 www panasonic ca For Europe and other countries http panasonic net Importe...

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