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avs0520-0

Printed in China

Ceiling Mount Bracket

Model No.

   

WV-QEM500-W

Operating Instructions

•  Before attempting to connect or install this product, please read these instructions carefully and 

save this manual for future use.

•  The external appearance and other parts shown in this manual may differ from the actual product 

within the scope that will not interfere with normal use due to improvement of the product.

Preface

This product is a ceiling embedded bracket that is designed to mount the network camera on a 
ceiling. This bracket can be used for an area with weak pull-out strength such as plasterboard in a 
double ceiling, and the embedded type makes the visible part of the camera smaller.
For the latest information about the supported cameras, refer to our support website 
(https://security.panasonic.com/training_support/support/info/ <Control No.:C0501>).

Refer installation work to the dealer.

Installation work requires technique and experience. Failure to observe this may cause fire, electric 
shock, injury, or damage to the product.
Be sure to consult the dealer.

Do not use this bracket except with suitable cameras.

Failure to observe this may cause a drop resulting in injury or accidents.

The measures of protection against a fall of this product shall be taken.

Failure to observe this may cause a drop resulting in injury or accidents. Be sure to install the safety 
wire.

Install the product securely on a ceiling in accordance with the installation instructions.

Failure to observe this may cause injury or accidents.

Do not rub the edges of metal parts with your hand.

Failure to observe this may cause injury.

When using this product, also read the “Precautions” described in the operating 
instructions for the camera to be attached.

Precautions

For U.S. and Canada:

Panasonic i-PRO Sensing Solutions 
Corporation of America

800 Gessner Rd, Suite 700 Houston, TX 77024
https://www.security.us.panasonic.com/

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
1-877-495-0580
https://www.panasonic.com/ca/

© Panasonic i-PRO Sensing Solutions Co., Ltd. 2020

For Europe and other countries:

Panasonic Corporation

http://www.panasonic.com

Panasonic i-PRO Sensing Solutions Co., Ltd. 
Fukuoka, Japan

Authorised Representative in EU:

Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany

Installation 

Panasonic i-PRO Sensing Solutions Co., Ltd. assumes no responsibility for injuries or 
property damage resulting from failures arising out of improper installation or operation 
inconsistent with this documentation.

Caution:

•  Before attempting to connect or operate this 

product, please read these instructions care-
fully.

Notice:

•  This product is not suitable for use in loca-

tions where children are likely to be present. 

•  Do not install this product in locations where 

ordinary persons can easily reach.

•  For information about screws and brackets 

required for installation, refer to the corre-
sponding section of this document.

Included Installation Instructions

Specifications

Ambient operating temperature: 

–50 °C to +60 °C {–58 °F to +140 °F}

Dimensions:  

 

ø211.3 mm × 117 mm (H)* {ø8-5/16 inches × 4-19/32 inches}
*Including decorative cover thickness: 13 mm {1/2 inches}

Mass:  

Approx. 

870 

g

 {1.92 lbs}

Finish:  

 

Main body:

 Surface treatment steel sheet

Decorative cover:

 ABS resin  

 

i-PRO white

■ 

 

In order to prevent injury, the product must be securely mounted to the ceiling 
according to the Installation Guide of the camera.

■ 

 

This product is designed to be used indoors.

This product is not operable outdoors. Do not expose this product to direct sunlight for hours and 
do not install the product near a heater or an air conditioner. Otherwise, it may cause deformation, 
discoloration and malfunction. Keep this product away from water and moisture.

Installation area for this product

Make sure that the installation area is strong enough to hold 
the total weight of the camera assembly before installation.
The installation area shall have 210

 

mm {8-9/32

 

inches} or 

more space behind the ceiling.
The thickness of the ceiling board for installation can range 
between 9

 

mm {3/8

 

inches} and 40

 

mm {1-9/16

 

inches}.

■ 

 

Make sure to remove this product if it will no longer be used.

Precautions for installation 

210

 

mm 

{8-9/32

 

inches} 

or more

Ceiling board: between 
9

 

mm {3/8

 

inches} and 

40

 

mm {1-9/16

 

inches}

Standard Accessories 

Operating Instructions (this document) ....... 1 pc.
Safety wire ................................................. 1 pc.
Safety wire angle ....................................... 1 pc.

Template A ................................................ 1 pc.
Template B ................................................ 1 pc.
Decorative cover ........................................ 1 pc.

Refer to the operating instructions of the camera for details on the camera installation 
(including the camera mounting, cable connection and adjustment).

Step 1

Put Template A (accessory) against the ceiling and make a hole.

Make 4 holes of 12 mm {1/2 inches} in 

diameter.

Remove the center part from the template.

 Make a hole of 180 mm {7-1/16 inches} in 
diameter. 

The ceiling hole shape 
is shown in the drawing 
at right.

Step 2

Install two anchor bolts (M10: locally procured) into the ceiling.

 Determine the anchor bolt length (for securing the mounting chassis) by use of Template B 
(accessory).

 Position the nut by use of Template B (accessory) and mount the nut. (The distance between the 
bottom surfaces of the ceiling board and nut shall be 134 mm {5-1/4 inches}.)

ø12 mm {1/2 inches}
(4 positions)

Ceiling face

ø180 mm

{7-1/16 inches}

Template A

IMPORTANT:

When the existing anchor bolt is used as an anchor bolt for connecting the safety wire, 

make sure that the distance between the anchor bolt and camera mounting position is 1 m 
{3.28 feet} or less.

Anchor bolt (M10)* ....................................2 pcs.

Nut (M10) ................................................ 6 pcs.

Other items that are needed (not included)

 

One anchor is used for securing the mounting chassis, and the other anchor is used for 
connecting the safety wire. (See Step2)

IMPORTANT

 Prepare anchor bolts according to the material and strength of the area where the product is 

to be installed. The pull-out strength of the anchor bolt shall be more than 5 times of the total 
weight of the installed devices (including the camera body, ceiling mount bracket, anchor 
bolts, and all other parts).

Anchor bolt
 (for connecting the safety wire)

Mount a nut

Determine the anchor bolt length

Install the anchor bolt in the center of the hole

134 mm {5-1/4 inches}

Template B

Ceiling board

Anchor bolt 
(for securing the mounting chassis)

1 m {3.28 feet} or less

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