92
Problem
Actions
Network
Cannot connect to the network
Check the LAN cable is connected properly. (p. 59)
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Check the connections and settings. (p. 59 - 61)
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Check the network equipment and network environment.
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If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file during
DLNA operations
Is media server prepared? (p. 58)
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Check applicable data format. (p. 58)
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Cannot operate VIERA CAST
Check the connections and settings. (p. 59 - 61)
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The server or connected line might be busy now.
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Other
The TV does not switch On
Check the mains lead is plugged into the socket outlet.
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The TV goes into
“Standby mode”
Off Timer function is activated.
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The TV enters “Standby mode” about 30 mins. after analogue
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broadcasting ends.
The remote control does not work
or is intermittent
Are the batteries installed correctly? (p. 8)
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Has the TV been switched On?
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Has the remote control been registered? (p. 79)
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The batteries may be running low. Replace them.
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Use the remote control within the range of 7 m from the Tuner Box.
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Keep the remote control away from the devices such as wireless
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LAN, microwaves, mobile phones or other electric equipment to
avoid radio wave interference.
Cannot operate the TV
Turn the Display Unit and the Tuner Box off, and then on again.
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Check the transmission range of the Wireless Unit if you use it.
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(p. 12)
If the problem persists, use the supplied HDMI cable to connect the
Display Unit and the Tuner Box instead of the Wireless Unit. (p. 12)
Parts of the Display Unit or the
Tuner Box become hot
The temperature rises will not cause any problems in terms of
●
performance or quality.
An error message appears
Follow the message’s instructions.
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If the problem persists, contact the authorized Service Centre.
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FAQs
