1.5 Before Leaving Your Desk
70
User Manual
1.5.5
Using Voice Messaging (Built-in Voice Message [BV])
–
Recording, Playing, or Erasing Personal Greeting Outgoing Messages
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Forwarding Your Calls to Built-in Voice Message
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Leaving, Playing, or Erasing Voice Messages
If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the
voice message areas. There are 2 types of voice message area: personal message area and common
message area.
A personal message area is where callers can leave messages directly for you. When an incoming call (a
call direct to your extension, or a call using the Direct Inward System Access [DISA] Automated Attendant
[AA] service) is forwarded to your personal message area, the caller will hear a personal outgoing message
(OGM) and can leave a voice message. You can access your personal message area to play back or erase
caller messages.
A common message area is where callers can leave messages for the company. When an outside (CO) line
call is automatically directed to the common message area, or when a DISA call is redirected to the common
message area via Intercept Routing, the caller will hear a common OGM and can leave a voice message.
Only the operator or manager can access the common message area to play back or erase caller
messages.
If there are any voice messages in your personal message area or the common message area, you will hear
dial tone 4 when going off-hook. Additionally, if your telephone has a MESSAGE button or Message/Ringer
Leaving
one’s desk
Call
Using the Direct Message feature
FWD to Personal
Message Area
Direct to extension
Using the DISA
AA service
Direct to Common
Message Area
Direct to DISA
Call
Outside party
Extension
Extension
Common OGM
Common Message Area
DISA OGM
Personal OGM
Personal Message Area
Operator/Manager
Personal OGM
Personal Message Area
Others
FWD to Personal
Message Area
Intercept timer expires
•
Wrong number is dialed
•
Содержание TA824
Страница 10: ...10 User Manual ...
Страница 108: ...1 9 Using a Display Proprietary Telephone 108 User Manual ...
Страница 136: ...3 2 Customizing Your PBX System Programming 136 User Manual ...
Страница 154: ...4 3 Identifying Tones 154 User Manual ...
Страница 155: ...User Manual 155 Index ...