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Troubleshooting

Before requesting service, make the following checks.

If the problem remains unresolved, consult your dealer for instructions.

For further dedicated help, support and advice about your ALL

Series product please visit:

http://panasonic.jp/support/global/cs/audio/ALL/

(This site is in English only.)

To return all settings to the factory defaults

1

Turn this unit on.

≥

If the network indicator is blinking in blue and red, proceed to the next step
after the blinking stops.

2

Touch and hold [

Í

/I].

≥

The operation indicator (amber) starts to blink.

3

While continuing to hold [

Í

/I], touch [-WPS].

≥

The mode indicator (amber) blinks 4 times.

Humming heard during playback.

≥

There are cords of other appliances or fluorescent light near the unit’s
AC power supply cord (AC mains lead). Turn the appliances off or keep
them away from the AC power supply cord (AC mains lead).

Cannot hear an audio from a device connected with an optical cable.

≥

Audio will not be heard if a device connected to this unit with an optical
cable does not support the sampling frequency of the audio being output
from this unit. Downsample the audio using this unit.
(

24, “Downsampling”)

Do you have the latest firmware installed?

≥

Panasonic is constantly improving the unit’s firmware to ensure that
our customers are enjoying the latest technology. (

General

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Содержание SH-ALL1C

Страница 1: ...sion Network Audio Connector Model No SH ALL1C Thank you for purchasing this product Please read these instructions carefully before using this product and save this manual for future use Register online at www panasonic com register U S customers only ...

Страница 2: ... Connections 8 Network settings 12 Enjoying music 19 Firmware updates 23 Others 24 Troubleshooting 27 Specifications 30 How to use this manual Click Tap this icon to jump to Table of contents Pages to be referred to are indicated as l You can jump to the corresponding page by clicking tapping this ...

Страница 3: ...d in this owner s manual are correct as of May 2014 These may be subject to change 1 AC power supply cord AC mains lead K2CB2CB00022 K2CT2YY00097 K2CQ2YY00119 K2CJ2YY00101 1 Audio cable K2KYYYY00242 2 Stands RYQ1443 K1 For the United Kingdom and Ireland For Continental Europe For Australia and New Zealand ...

Страница 4: ...unit Disposal of Old Equipment Only for European Union and countries with recycling systems This symbol on the products packaging and or accompanying documents means that used electrical and electronic products must not be mixed with general household waste For proper treatment recovery and recycling of old products please take them to applicable collection points in accordance with your national ...

Страница 5: ...itch WPS Enter WPS pairing mode l 16 firmware update mode l 23 3 Standby on switch Í I Touch to switch the unit from on to standby mode or vice versa In standby mode the unit is still consuming a small amount of power 4 Mode indicator amber 5 Network indicator blue red 6 Operation indicator amber WPS MODE 1 3 4 2 5 6 Touch area ...

Страница 6: ...ation performed by touching and holding the switch Mode indicator amber Blinks once The following setting is turned on Downsampling l 24 Operation sound setting l 25 When the setting is turned off it blinks twice Blinks It may blink when the unit turns to standby mode Do not disconnect the AC power supply cord AC mains lead Doing so may cause malfunction or damage The mode indicator also blinks wh...

Страница 7: ...work indicator blue Blinks slowly The unit is ready for network setup l 12 Blinks The unit is waiting for the WPS connection l 16 Blinks fast The unit is waiting for the WPS PIN code connection l 16 Network indicator blue Lights up The unit is connected to the network Network indicator red Blinks The unit is connecting to the network When the network connection cannot be established the blinking k...

Страница 8: ...it At first you must connect an audio system amplifier or receiver etc to this unit This unit can be installed either vertically or horizontally Horizontal Install the unit with the rubber feet side down as shown below STEP1 Installation Ex Connecting to an audio system Rubber feet ...

Страница 9: ... 9 Vertical Place the stands and fit the unit into them Install the unit with the AllPlay icon side up Stands supplied Rubber feet When placing the stands align them with the rubber feet Stands supplied ...

Страница 10: ...or an optical cable not supplied Using an audio cable supplied Using an optical cable not supplied For details refer to the operating instructions of the connected device STEP2 Connecting to an audio system etc AUDIO OUT R L R L AUDIO IN AUDIO OUT L R Audio cable supplied Optical cable not supplied ...

Страница 11: ...t is always live Since the network function of the unit remains active even in standby mode the unit consumes approximately 2 5 W of power in standby mode For the purpose of power conservation the unit can be disconnected if you will not be using it for extended period of time Do not disconnect the AC power supply cord AC mains lead when the unit is on Doing so may cause malfunction or damage STEP...

Страница 12: ...g The setting will be canceled after the set time limit In that case try the setting again To cancel this setting in the middle touch Í I to turn off the unit Using an Internet browser l 13 You can access this unit s network settings from the Internet browser on your smartphone or PC etc Using WPS Wi Fi Protected Setup l 16 If your wireless router supports WPS you can set up a connection by either...

Страница 13: ...ue and red to blinking in blue The blinking in blue starts after maximum of approximately 60 seconds If the blinking in blue does not start restore the factory defaults l 27 Make sure that DHCP is enabled for the network settings on the device 3 Select AllPlay XXXXXX_AJ to connect to this unit This can take up to 1 minute to appear in your Wi Fi list X stands for a digit that is unique to each set...

Страница 14: ...isplay the settings page If the settings page is not displayed type http 172 19 42 1 into the URL address field 5 Type a device name and then select Next The device name will be displayed as this unit s name on the network The guaranteed limit is 32 characters The device name is set when Next is selected You can also change the device name after the network connection is set up l 18 My room ...

Страница 15: ...s select DHCP to disable DHCP You can use specific IP address subnet mask default gateway primary DNS etc 7 Select Connect to apply the settings When the connection is established the network indicator blue lights up Depending on the device the connection complete screen may not be displayed 8 Make sure the device is connected to your network Enable Java and cookies in your browser settings If the...

Страница 16: ...er step 2 1 Touch and hold WPS again The network indicator blue blinks even faster 2 Enter the PIN code 64428147 into the wireless router When the connection is established the network indicator blue lights up When canceling the setting in the middle by touching Í I the unit takes a while to turn off The mode indicator amber blinks until the unit is turned off Once the unit enters WPS PIN code mod...

Страница 17: ...eripheral devices The LAN cable must be connected or disconnected while the AC power supply cord AC mains lead is disconnected Inserting any cable other than a LAN cable in the LAN port can damage the unit If the LAN cable is disconnected the network related settings l 18 will be initialized In that case make the settings again When a LAN cable is connected the Wi Fi function will be disabled Powe...

Страница 18: ...age after changing the device name To change the device name select Change and type a new device name and then select Apply 4 Type a device name and then select Next Refer to the step 5 of Using an Internet browser l 14 for details on a device name 5 Select and input the details If your network requires specific settings select DHCP to disable DHCP You can use specific IP address subnet mask defau...

Страница 19: ...c installed Device containing music The following steps are based on Panasonic Music Streaming 1 Turn this unit on The network indicator blue lights up If the network indicator is blinking in blue and red wait until the blinking stops 2 Start the app Panasonic Music Streaming 3 Select a music source To add music source select Local Network Source and then select the device containing music The add...

Страница 20: ...k music from the DLNA server PC with Windows 7 or later installed smartphone Network Attached Storage NAS device etc add the contents and folder to the libraries of the Windows Media Player the smartphone or the NAS device etc Playlist of Windows Media Player can play back only the contents that are stored in the libraries When this unit is selected as DLNA speakers Playback control using a progre...

Страница 21: ...or blue lights up If the network indicator is blinking in blue and red wait until the blinking stops 2 Start the app and select a song to playback Using Spotify You will need Spotify Premium For details visit the following website www spotify com connect After step 2 3 Select the square image of the song s cover art in the bottom left of the playback screen 4 From select this unit as the output sp...

Страница 22: ...ically from standby mode when you select the unit as the output speakers In these cases the beginning part of the music may not be played back Depending on the app the conditions for activating this function may differ The unit may not turn on even when selected as the output speakers In that case start playback This unit will be displayed as Panasonic ALL1C if the device name is not set Registrat...

Страница 23: ...tely 4 minutes Do not disconnect the AC power supply cord AC mains lead Doing so may cause malfunction or damage 2 After the mode indicator amber stops blinking and lights up disconnect the AC power supply cord AC mains lead 3 After 3 minutes reconnect the AC power supply cord AC mains lead The unit automatically turns on and the network indicator blinks in blue and red alternately for approximate...

Страница 24: ... is set 88 2 kHz 176 4 kHz 44 1 kHz 96 kHz 192 kHz 48 kHz Touch and hold MODE The mode indicator amber blinks Blinks once on Blinks twice off default And then the network indicator is blinking in blue and red while the setting is being changed Operations other than turning on off this unit cannot be performed Wait until the blinking stops For a sampling frequency of the connected device refer to t...

Страница 25: ...playback Touch and hold both WPS and MODE The mode indicator amber blinks once and then blinks again to show the Wi Fi signal strength If the mode indicator amber does not blink again the unit is not connected to the network If the network indicator is blinking in blue and red wait until the blinking stops If the Wi Fi signal strength cannot be checked deselect the unit from AllPlay DLNA speakers ...

Страница 26: ...aming 2 Select Select Speaker 3 Select 4 Touch and hold Group in the title bar at the top This unit will be displayed as Panasonic ALL1C if the device name is not set If the network indicator is blinking in blue and red wait until the blinking stops IP MAC address My room e g My room XX XX XX XX XX XX XXX XXX XXX XXX My room e g IP address MAC address ...

Страница 27: ...continuing to hold Í I touch WPS The mode indicator amber blinks 4 times Humming heard during playback There are cords of other appliances or fluorescent light near the unit s AC power supply cord AC mains lead Turn the appliances off or keep them away from the AC power supply cord AC mains lead Cannot hear an audio from a device connected with an optical cable Audio will not be heard if a device ...

Страница 28: ...cted l 17 The mode indicator amber keeps blinking fast An error has occurred Disconnect the AC power supply cord AC mains lead and reconnect it Turn the unit on and try again Cannot connect to the network This unit s Wi Fi security supports WPA2 only Your wireless router must therefore be WPA2 compatible For details on the security supported by your router and how to change the settings please ref...

Страница 29: ...on interruptions Increase the distance between this unit and these devices If your wireless router supports 5 GHz band try using the 5 GHz band To change to the 5 GHz band restore the factory defaults l 27 and redo the network settings using an Internet browser l 13 On the step 6 make sure to select your network name SSID for the 5 GHz band Do not place this unit inside a metal cabinet for it migh...

Страница 30: ...k142 mm 2 13 16q k 5 19 32q k 5 19 32q Mass Weight Approx 0 34 kg 0 75 lbs With stand Approx 0 35 kg 0 78 lbs Operating temperature range 0 oC to r40 oC r32 o F to r104 o F Operating humidity range 20 to 80 RH no condensation Wi Fi SECTION WLAN Standard IEEE802 11a b g n Frequency range 2 4 GHz band 5 GHz band Security WPA2 WPS version Version 2 0 TERMINALS SECTION LAN port 10 Base T 100 Base TX F...

Страница 31: ... Optical Audio support format AllPlay MP3 AAC Sampling frequency 32 44 1 48 kHz Audio word size 16 bit Channel count 2 ch Bit rate 8 320 kbps FLAC ALAC WAV Sampling frequency 32 44 1 48 88 2 96 176 4 192 kHz Audio word size 16 bit 24 bit Channel count 2 ch Audio support format DLNA MP3 Sampling frequency 32 44 1 48 kHz Audio word size 16 bit Channel count 2 ch Bit rate 8 320 kbps FLAC WAV Sampling...

Страница 32: ...ject to 3rd party licenses found here www spotify com connect third party licenses Google Play and Android are trademarks of Google Inc DLNA the DLNA Logo and DLNA CERTIFIED are trademarks service marks or certification marks of the Digital Living Network Alliance App Store is a service mark of Apple Inc The Wi Fi CERTIFIED Logo is a certification mark of the Wi Fi Alliance The Wi Fi Protected Set...

Страница 33: ...nd debit cards accepted All enquiries transactions and distribution facilities are provided directly by Panasonic UK It couldn t be simpler Also available through our Internet is direct shopping for a wide range of finished products Take a browse on our website for further details This device is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range High power radars...

Страница 34: ...re Winsbergring 15 22525 Hamburg Germany Panasonic Corporation of North America Two Riverfront Plaza Newark NJ 07102 5490 http www panasonic com Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 www panasonic com Panasonic Corporation Web Site http panasonic net C Panasonic Corporation 2014 p SQT0184 4 F0614SY4015 ...

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