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Troubleshooting
Before calling for service, please check through this section.
Problem
Cause
Action
My bread has not been baked.
The dough menu was selected.
The dough menu does not include a baking process.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You can try baking the
dough in your oven if it has risen and proved.
There is not enough water and the motor protection device has activated.
This only happens when the unit is overloaded and excessive force is applied to the motor.
Visit place of purchase for a service consultation. Next time, check the recipe and measure
out the correct amount using the measuring cup provided.
You have forgotten to attach the kneading blade.
Make sure you attach the kneading blade first (P. 14).
The kneading mounting shaft in the bread pan is stiff and does not rotate.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you will need
to replace the kneading mounting shaft unit. (Consult the place of purchase or a Panasonic service
centre.)
Dough leaks out of the bottom of
the bread pan.
A small amount of dough will escape through the ventilation holes (so that it does not stop
the rotating parts from rotating). This is not a fault, but check occasionally that the kneading
mounting shaft rotate properly.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you
will need to replace the kneading mounting shaft unit. (Consult the place of purchase or a
Panasonic service centre.)
Kneading mounting shaft
Ventilation holes (4 in total)
(Bottom of bread pan)
Part no. ADA29E165
Kneading
mounting shaft unit
Kneading
mounting shaft
The sides of my bread have
collapsed and the bottom is
damp.
You have left the bread in the bread pan for too long after baking.
Remove the bread promptly after baking.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You may try baking the
dough in your oven.
The kneading blade rattles.
This is because the kneading blade fits loosely on the kneading mounting shaft. (This is not a fault)
I can smell burning while the
bread is baking.
Smoke is coming out of the
steam vent.
Ingredients may have been spilt on the heating element.
Sometimes a little flour, raisins or other ingredients may be flicked out of the bread pan during
mixing. Simply wipe the heating element gently after baking once the Bread Maker has cooled down.
Remove the bread pan from the Bread Maker to place ingredients.
The kneading blade stays in the
bread when I remove it from the
bread pan.
The dough is a little stiff.
Allow the bread to cool completely before removing the kneading blade carefully.
Some types of flour absorb more water than others, so try adding an extra 10-20 mL of water next time.
Crust has built up underneath the kneading blade.
Wash the kneading blade and its spindle after each use.
The crust creases and goes soft
on cooling.
The steam remaining in the bread after baking can pass into the crust and soften it slightly.
To reduce the amount of steam, try using 10-20 mL less water or half the amount of sugar.
How can I keep my crust crispy?
To make your bread crispier, you could use the menu 08 or the ‘Dark’ crust colour option, or
even bake it in the oven at 200°C/gas mark 6 for an extra 5-10 minutes.
My bread is sticky and slices
unevenly.
It was too hot when you sliced it.
Allow your bread to cool on rack before slicing to release the steam.
Extra ingredients are not mixed
properly in brioche.
Some of the bread mix dough is harder to mixed extra ingredients in or to flick out some of them.
Decreased the extra ingredients into half.
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