Panasonic RP-HTX80B, Основное руководство пользователя

Страница: 1 / 2

(QJOLVK
3OHDVHFKHFNDQGLGHQWLI\WKHVXSSOLHGDFFHVVRULHV
2QO\IRU86$
7RRUGHUDFFHVVRULHVUHIHUWR³/LPLWHG:DUUDQW\´RQWKH
UHDUSDJH
2QO\IRU&DQDGD
7RRUGHUDFFHVVRULHVFRQWDFWWKHGHDOHUIURPZKRP\RX
KDYHPDGH\RXUSXUFKDVH
u [ 86%FKDUJLQJFRUG
)UDQoDLV
3OHDVHFKHFNDQGLGHQWLI\WKHVXSSOLHGDFFHVVRULHV
3RXUFRPPDQGHUGHVDFFHVVRLUHVFRQWDFWHUOHUHYHQGHXU
FKH]TXLYRXVDYHFUpDOLVpYRWUHDFKDW
u [ 86%FKDUJLQJFRUG
(VSDxRO
3OHDVHFKHFNDQGLGHQWLI\WKHVXSSOLHGDFFHVVRULHV
u [ 86%FKDUJLQJFRUG
%DVLF2ZQHU¶V0DQXDO
0DQXHOG¶XWLOLVDWLRQ)RQFWLRQVGHEDVH
,QVWUXFFLRQHVEiVLFDVGHIXQFLRQDPLHQWR
'LJLWDO:LUHOHVHDGSKRQHV
&DVTXHG¶pFRXWHVWpUpRVDQVILO
QXPpULTXH
&DVFRVDXULFXODUHVHVWpUHR
LQDOiPEULFRVGLJLWDOHV
53+7;%
7KDQN\RXIRUSXUFKDVLQJWKLVSURGXFW
3OHDVHUHDGWKHVHLQVWUXFWLRQVFDUHIXOO\EHIRUHXVLQJWKLVSURGXFWDQGVDYHWKLVPDQXDOIRUIXWXUHXVH
1RXVYRXVUHPHUFLRQVG¶DYRLUDUUrWpYRWUHFKRL[VXUFHWDSSDUHLO
,OHVWUHFRPPDQGpGHOLUHDWWHQWLYHPHQWFHPDQXHODYDQWG¶XWLOLVHUO¶DSSDUHLOHWGHOHFRQVHUYHUSRXU
FRQVXOWDWLRQXOWpULHXUH
/HDJUDGHFHPRVKDEHUDGTXLULGRHVWHSURGXFWR
/HDFXLGDGRVDPHQWHHVWDVLQVWUXFFLRQHVDQWHVGHXVDUHVWHSURGXFWR\JXDUGHHVWHPDQXDOSDUDXVDUORHQHO
IXWXUR
PP
0RGHO1R
1ƒGHPRGqOH
Two Riverfront Plaza, Newark, NJ 07102-5490
Panasonic Corporation of North America
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
www.panasonic.com
http://shop.panasonic.com

Panasonic Corporation 2017
74%0
)+$
5HJLVWHURQOLQHDWKWWSVKRSSDQDVRQLFFRPVXSSRUW
86FXVWRPHUVRQO\
,I\RXKDYHDQ\TXHVWLRQVYLVLW
,QWKH86$
KWWSVKRSSDQDVRQLFFRPVXSSRUW
,Q&DQDGD
ZZZSDQDVRQLFFDHQJOLVKVXSSRUW
3RXUWRXWHTXHVWLRQYLVLWH]
ZZZSDQDVRQLFFDIUHQFKVXSSRUW
(QJOLVK
0RUHGHWDLOHGRSHUDWLQJLQVWUXFWLRQV
DUHDYDLODEOHLQ³2SHUDWLQJ
,QVWUXFWLRQV3')IRUPDW´
7RUHDGLWGRZQORDGLWIURPWKH
ZHEVLWH
KWWSSDQDVRQLFMSVXSSRUWJOREDOFV
DFFHVVRULHVRLUSBQME
‡ &OLFNWKHGHVLUHGODQJXDJH
)UDQoDLV
0RUHGHWDLOHGRSHUDWLQJLQVWUXFWLRQVDUHDYDLODEOHLQ
³2SHUDWLQJ,QVWUXFWLRQV3')IRUPDW´
7RUHDGLWGRZQORDGLWIURPWKHZHEVLWH
KWWSSDQDVRQLFMSVXSSRUWJOREDOFVDFFHVVRULHVRL
USBQME
‡ &OLFNWKHGHVLUHGODQJXDJH
(VSDxRO
0RUHGHWDLOHGRSHUDWLQJLQVWUXFWLRQVDUHDYDLODEOHLQ
³2SHUDWLQJ,QVWUXFWLRQV3')IRUPDW´
7RUHDGLWGRZQORDGLWIURPWKHZHEVLWH
KWWSSDQDVRQLFMSVXSSRUWJOREDOFVDFFHVVRULHVRL
USBQME
‡ &OLFNWKHGHVLUHGODQJXDJH
$FFHVVRULHV
$FFHVVRULHV
$FFHVVRULHV
w w
8QLW
‡ $YRLGXVLQJRUSODFLQJWKLVXQLWQHDUVRXUFHVRIKHDW
‡ 'RQRWXVHZKLOHRSHUDWLQJDPRWRUL]HGYHKLFOH,WPD\FUHDWHD
WUDIILFKD]DUGDQGLVLOOHJDOLQPDQ\DUHDV
‡ 'RQRWOLVWHQZLWKWKLVXQLWDWKLJKYROXPHLQSODFHVZKHUH\RXQHHG
WRKHDUVRXQGVIURPWKHVXUURXQGLQJHQYLURQPHQWIRUVDIHW\VXFK
DVDWUDLOURDGFURVVLQJVDQGFRQVWUXFWLRQVLWHV
w $OOHUJLHV
‡ 'LVFRQWLQXHXVHLI\RXH[SHULHQFHGLVFRPIRUWZLWKWKHVSHDNHUVRU
DQ\RWKHUSDUWVWKDWGLUHFWO\FRQWDFW\RXUVNLQ
‡ &RQWLQXHGXVHPD\FDXVHUDVKHVRURWKHUDOOHUJLFUHDFWLRQV
&OHDQWKLVXQLWZLWKDGU\DQGVRIWFORWK
‡ 'RQRWXVHVROYHQWVLQFOXGLQJEHQ]LQHWKLQQHUDOFRKRONLWFKHQ
GHWHUJHQWDFKHPLFDOZLSHUHWF7KLVPLJKWFDXVHWKHH[WHULRU
FDVHWREHGHIRUPHGRUWKHFRDWLQJWRFRPHRII
w *HQHUDO
w %OXHWRRWKŠVHFWLRQ
,WPD\EHVKRUWHUGHSHQGLQJRQWKHRSHUDWLQJFRQGLWLRQV
7LPHWDNHQWRUHFKDUJHIURPHPSW\WRIXOO
%HIRUHUHTXHVWLQJVHUYLFHPDNHWKHIROORZLQJFKHFNV,I\RXDUHLQGRXEW
DERXWVRPHRIWKHFKHFNSRLQWVRULIWKHUHPHGLHVLQGLFDWHGLQWKHFKDUWGR
QRWVROYHWKHSUREOHPUHIHUWR³&XVWRPHU6HUYLFHV'LUHFWRU\´RQWKHUHDU
SDJHLI\RXUHVLGHLQWKH86$RUUHIHUWR³:$55$17<6(59,&(´RQWKH
UHDUSDJHLI\RXUHVLGHLQ&DQDGD
7KHXQLWGRHVQRWUHVSRQG
‡ 7KLVXQLWFDQEHUHVHWZKHQDOORSHUDWLRQVDUHUHMHFWHG7RUHVHWWKHXQLW
SUHVVDQGKROG> ¦ ,@ @IRU VHFRQGVRUPRUH7KHSDLULQJGHYLFH
LQIRUPDWLRQZLOOQRWEHGHOHWHG
&DQQRWFKDUJHWKHXQLW
‡ 0DNHVXUHWKHFRPSXWHULVWXUQHGRQDQGLVQRWRQVWDQGE\RUVOHHS
PRGH
‡ ,VWKH86%SRUW\RXDUHFXUUHQWO\XVLQJZRUNLQJSURSHUO\",I\RXU
FRPSXWHUKDVRWKHU86%SRUWVXQSOXJWKHFRQQHFWRUIURPLWVFXUUHQWSRUW
DQGSOXJLWLQWRRQHRIWKHRWKHUSRUWV
‡ ,IWKHPHDVXUHVPHQWLRQHGDERYHDUHQRWDSSOLFDEOHXQSOXJWKH86%
FKDUJLQJFRUGDQGSOXJLWLQDJDLQ
‡ ,IWKHFKDUJHWLPHDQGRSHUDWLQJWLPHEHFRPHVKRUWHQHGWKHEDWWHU\
PD\KDYHUXQGRZQ1XPEHURIFKDUJLQJWLPHVRIWKHLQVWDOOHGEDWWHU\
$SSUR[LPDWHO\
/('GRHVQRWOLJKWGXULQJFKDUJLQJ&KDUJLQJWDNHVORQJHU
‡ ,VWKH86%FKDUJLQJFRUGVXSSOLHGFRQQHFWHGILUPO\WRWKH86%
WHUPLQDORIWKHFRPSXWHU" F 5HDUSDJH
‡ 0DNHVXUHWRFKDUJHLQDURRPWHPSHUDWXUHEHWZHHQ Q &DQG Q &
7KHSRZHUGRHVQRWWXUQRQ
‡ ,VWKHXQLWEHLQJFKDUJHG"7KHSRZHUFDQQRWEHWXUQHG21GXULQJ
FKDUJLQJ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
1RVRXQG
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK
Š
GHYLFHDUHFRQQHFWHG
FRUUHFWO\ F 5HDUSDJH
‡ &KHFNLIPXVLFLVSOD\LQJRQWKH%OXHWRRWK Š GHYLFH
‡ 0DNHVXUHWKDWWKHXQLWLVWXUQHGRQDQGWKHYROXPHLVQRWVHWWRRORZ
‡ 3DLUDQGFRQQHFWWKH%OXHWRRWK
Š
GHYLFHDQGWKHXQLWDJDLQ
F
5HDU
SDJH
‡ &KHFNLIWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFHVXSSRUWV³$'3´SURILOH)RU
GHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´ F 5HDUSDJH $OVR
UHIHUWRWKHRSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFH
/RZYROXPH
‡ ,QFUHDVHWKHYROXPHRIWKHXQLW
F
5HDUSDJH
‡ ,QFUHDVHWKHYROXPHRQWKH%OXHWRRWK
Š
GHYLFH
6RXQGIURPWKHGHYLFHLVFXWRII6RXQGTXDOLW\LVEDG
‡ 6RXQGPD\EHGLVUXSWHGLIVLJQDOVDUHEORFNHG'RQRWIXOO\FRYHUWKLV
XQLWZLWKWKHSDOPRI\RXUKDQGHWF
‡ 7KHGHYLFHPD\EHRXWRIWKHPFRPPXQLFDWLRQUDQJH0RYHWKH
GHYLFHFORVHUWRWKLVXQLW
‡ 5HPRYHDQ\REVWDFOHEHWZHHQWKLVXQLWDQGWKHGHYLFH
‡ 6ZLWFKRIIDQ\ZLUHOHVV/$1GHYLFHZKHQQRWLQXVH
‡ $FRPPXQLFDWLRQSUREOHPPD\DULVHLIWKHEDWWHU\LVQRWIXOO\FKDUJHG
&KDUJHWKHXQLW
F
5HDUSDJH
<RXFDQQRWKHDUWKHRWKHUSHUVRQ
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQHDUHWXUQHGRQ
‡ &KHFNLIWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQHDUHFRQQHFWHG
F
5HDUSDJH
‡ &KHFNWKHDXGLRVHWWLQJVRIWKH%OXHWRRWK Š HQDEOHGSKRQH6ZLWFKWKH
FDOOLQJGHYLFHWRWKHXQLWLILWLVVHWWRWKH%OXHWRRWK
Š
HQDEOHGSKRQH
F
5HDUSDJH
‡ ,IWKHYROXPHRIWKHRWKHUSHUVRQ¶VYRLFHLVWRRORZLQFUHDVHWKHYROXPH
RIERWKWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQH
&DQQRWPDNHDSKRQHFDOO
‡ &KHFNLIWKH%OXHWRRWK Š FRPSDWLEOHGHYLFHVX63´RU³+)3´
SURILOH)RUGHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´DQG³0DNLQJD
SKRQHFDOO´
LQ³2SHUDWLQJ,QVWUXFWLRQV3')IRUPDW´$OVRUHIHUWRWKH
RSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
HQDEOHGSKRQH
8VHUPHPR
w 8QLW
‡ $YRLGXVLQJRUSODFLQJWKLVXQLWQHDUVRXUFHVRIKHDW
‡ 'RQRWXVHZKLOHRSHUDWLQJDPRWRUL]HGYHKLFOH,WPD\FUHDWHD
WUDIILFKD]DUGDQGLVLOOHJDOLQPDQ\DUHDV
‡ 'RQRWOLVWHQZLWKWKLVXQLWDWKLJKYROXPHLQSODFHVZKHUH\RXQHHG
WRKHDUVRXQGVIURPWKHVXUURXQGLQJHQYLURQPHQWIRUVDIHW\VXFK
DVDWUDLOURDGFURVVLQJVDQGFRQVWUXFWLRQVLWHV
w $OOHUJLHV
‡ 'LVFRQWLQXHXVHLI\RXH[SHULHQFHGLVFRPIRUWZLWKWKHVSHDNHUVRU
DQ\RWKHUSDUWVWKDWGLUHFWO\FRQWDFW\RXUVNLQ
‡ &RQWLQXHGXVHPD\FDXVHUDVKHVRURWKHUDOOHUJLFUHDFWLRQV
w
3UHFDXWLRQVIRUOLVWHQLQJHDGSKRQHV
‡ 'RQRWXVH\RXUKHDGSKRQHVDWDKLJHDULQJH[SHUWV
DGYLVHDJDLQVWFRQWLQXRXVH[WHQGHGSOD\
‡ ,I\RXH[SHULHQFHDULQJLQJLQ\RXUHDUVUHGXFHYROXPHRU
GLVFRQWLQXHXVH
‡ 'RQRWXVHZKLOHRSHUDWLQJDPRWRULVHGYHKLFOH,WPD\FUHDWHD
WUDIILFKD]DUGDQGLVLOOHJDOLQPDQ\DUHDV
‡ <RXVKRXOGXVHH[WUHPHFDXWLRQRUWHPSRUDULO\GLVFRQWLQXHXVHLQ
SRWHQWLDOO\KD]DUGRXVVLWXDWLRQV
&OHDQWKLVXQLWZLWKDGU\DQGVRIWFORWK
‡ 'RQRWXVHVROYHQWVLQFOXGLQJEHQ]LQHWKLQQHUDOFRKRONLWFKHQ
GHWHUJHQWDFKHPLFDOZLSHUHWF7KLVPLJKWFDXVHWKHH[WHULRU
FDVHWREHGHIRUPHGRUWKHFRDWLQJWRFRPHRII
w *HQHUDO
w
%OXHWRRWKŠVHFWLRQ
,WPD\EHVKRUWHUGHSHQGLQJRQWKHRSHUDWLQJFRQGLWLRQV
7LPHWDNHQWRUHFKDUJHIURPHPSW\WRIXOO
%HIRUHUHTXHVWLQJVHUYLFHPDNHWKHIROORZLQJFKHFNV,I\RXDUHLQGRXEW
DERXWVRPHRIWKHFKHFNSRLQWVRULIWKHUHPHGLHVLQGLFDWHGGRQRWVROYH
WKHSUREOHPFRQVXOW\RXUGHDOHUIRULQVWUXFWLRQV
7KHXQLWGRHVQRWUHVSRQG
‡ 7KLVXQLWFDQEHUHVHWZKHQDOORSHUDWLRQVDUHUHMHFWHG7RUHVHWWKHXQLW
SUHVVDQGKROG> ¦ ,@ @IRU VHFRQGVRUPRUH7KHSDLULQJGHYLFH
LQIRUPDWLRQZLOOQRWEHGHOHWHG
&DQQRWFKDUJHWKHXQLW
‡ 0DNHVXUHWKHFRPSXWHULVWXUQHGRQDQGLVQRWRQVWDQGE\RUVOHHS
PRGH
‡ ,VWKH86%SRUW\RXDUHFXUUHQWO\XVLQJZRUNLQJSURSHUO\",I\RXU
FRPSXWHUKDVRWKHU86%SRUWVXQSOXJWKHFRQQHFWRUIURPLWVFXUUHQWSRUW
DQGSOXJLWLQWRRQHRIWKHRWKHUSRUWV
‡ ,IWKHPHDVXUHVPHQWLRQHGDERYHDUHQRWDSSOLFDEOHXQSOXJWKH86%
FKDUJLQJFRUGDQGSOXJLWLQDJDLQ
‡ ,IWKHFKDUJHWLPHDQGRSHUDWLQJWLPHEHFRPHVKRUWHQHGWKHEDWWHU\
PD\KDYHUXQGRZQ1XPEHURIFKDUJLQJWLPHVRIWKHLQVWDOOHGEDWWHU\
$SSUR[LPDWHO\
/('GRHVQRWOLJKWGXULQJFKDUJLQJ&KDUJLQJWDNHVORQJHU
‡ ,VWKH86%FKDUJLQJFRUGVXSSOLHGFRQQHFWHGILUPO\WRWKH86%
WHUPLQDORIWKHFRPSXWHU"
F
5HDUSDJH
‡ 0DNHVXUHWRFKDUJHLQDURRPWHPSHUDWXUHEHWZHHQ Q &DQG Q &
7KHSRZHUGRHVQRWWXUQRQ
‡ ,VWKHXQLWEHLQJFKDUJHG"7KHSRZHUFDQQRWEHWXUQHG21GXULQJ
FKDUJLQJ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
1RVRXQG
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK
Š
GHYLFHDUHFRQQHFWHG
FRUUHFWO\
F
5HDUSDJH
‡ &KHFNLIPXVLFLVSOD\LQJRQWKH%OXHWRRWK
Š
GHYLFH
‡ 0DNHVXUHWKDWWKHXQLWLVWXUQHGRQDQGWKHYROXPHLVQRWVHWWRRORZ
‡ 3DLUDQGFRQQHFWWKH%OXHWRRWK
Š GHYLFHDQGWKHXQLWDJDLQ
F
5HDU
SDJH
‡ &KHFNLIWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFHVXSSRUWV³$'3´SURILOH)RU
GHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´
F
5HDUSDJH $OVR
UHIHUWRWKHRSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFH
/RZYROXPH
‡ ,QFUHDVHWKHYROXPHRIWKHXQLW
F
5HDUSDJH
‡ ,QFUHDVHWKHYROXPHRQWKH%OXHWRRWK
Š
GHYLFH
6RXQGIURPWKHGHYLFHLVFXWRII6RXQGTXDOLW\LVEDG
‡ 6RXQGPD\EHGLVUXSWHGLIVLJQDOVDUHEORFNHG'RQRWIXOO\FRYHUWKLV
XQLWZLWKWKHSDOPRI\RXUKDQGHWF
‡ 7KHGHYLFHPD\EHRXWRIWKHPFRPPXQLFDWLRQUDQJH0RYHWKH
GHYLFHFORVHUWRWKLVXQLW
‡ 5HPRYHDQ\REVWDFOHEHWZHHQWKLVXQLWDQGWKHGHYLFH
‡ 6ZLWFKRIIDQ\ZLUHOHVV/$1GHYLFHZKHQQRWLQXVH
‡ $FRPPXQLFDWLRQSUREOHPPD\DULVHLIWKHEDWWHU\LVQRWIXOO\FKDUJHG
&KDUJHWKHXQLW
F
5HDUSDJH
<RXFDQQRWKHDUWKHRWKHUSHUVRQ
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK Š HQDEOHGSKRQHDUHWXUQHGRQ
‡ &KHFNLIWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQHDUHFRQQHFWHG
F
5HDUSDJH
‡ &KHFNWKHDXGLRVHWWLQJVRIWKH%OXHWRRWK
Š
HQDEOHGSKRQH6ZLWFKWKH
FDOOLQJGHYLFHWRWKHXQLWLILWLVVHWWRWKH%OXHWRRWK
Š
HQDEOHGSKRQH
F 5HDUSDJH
‡ ,IWKHYROXPHRIWKHRWKHUSHUVRQ¶VYRLFHLVWRRORZLQFUHDVHWKHYROXPH
RIERWKWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQH
&DQQRWPDNHDSKRQHFDOO
‡ &KHFNLIWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFHVX63´RU³+)3´
SURILOH)RUGHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´DQG³0DNLQJD
SKRQHFDOO´
LQ³2SHUDWLQJ,QVWUXFWLRQV3')IRUPDW´$OVRUHIHUWRWKH
RSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
HQDEOHGSKRQH
+RPRORJDWLRQ
w 8QLW
‡ $YRLGXVLQJRUSODFLQJWKLVXQLWQHDUVRXUFHVRIKHDW
‡ 'RQRWXVHZKLOHRSHUDWLQJDPRWRUL]HGYHKLFOH,WPD\FUHDWHD
WUDIILFKD]DUGDQGLVLOOHJDOLQPDQ\DUHDV
‡ 'RQRWOLVWHQZLWKWKLVXQLWDWKLJKYROXPHLQSODFHVZKHUH\RXQHHG
WRKHDUVRXQGVIURPWKHVXUURXQGLQJHQYLURQPHQWIRUVDIHW\VXFK
DVDWUDLOURDGFURVVLQJVDQGFRQVWUXFWLRQVLWHV
w
$OOHUJLHV
‡ 'LVFRQWLQXHXVHLI\RXH[SHULHQFHGLVFRPIRUWZLWKWKHVSHDNHUVRU
DQ\RWKHUSDUWVWKDWGLUHFWO\FRQWDFW\RXUVNLQ
‡ &RQWLQXHGXVHPD\FDXVHUDVKHVRURWKHUDOOHUJLFUHDFWLRQV
w 3UHFDXWLRQVIRUOLVWHQLQJHDGSKRQHV
‡ 'RQRWXVH\RXUKHDGSKRQHVDWDKLJHDULQJH[SHUWV
DGYLVHDJDLQVWFRQWLQXRXVH[WHQGHGSOD\
‡ ,I\RXH[SHULHQFHDULQJLQJLQ\RXUHDUVUHGXFHYROXPHRU
GLVFRQWLQXHXVH
‡ 'RQRWXVHZKLOHRSHUDWLQJDPRWRULVHGYHKLFOH,WPD\FUHDWHD
WUDIILFKD]DUGDQGLVLOOHJDOLQPDQ\DUHDV
‡ <RXVKRXOGXVHH[WUHPHFDXWLRQRUWHPSRUDULO\GLVFRQWLQXHXVHLQ
SRWHQWLDOO\KD]DUGRXVVLWXDWLRQV
&OHDQWKLVXQLWZLWKDGU\DQGVRIWFORWK
‡ 'RQRWXVHVROYHQWVLQFOXGLQJEHQ]LQHWKLQQHUDOFRKRONLWFKHQ
GHWHUJHQWDFKHPLFDOZLSHUHWF7KLVPLJKWFDXVHWKHH[WHULRU
FDVHWREHGHIRUPHGRUWKHFRDWLQJWRFRPHRII
w *HQHUDO
w %OXHWRRWKŠVHFWLRQ
,WPD\EHVKRUWHUGHSHQGLQJRQWKHRSHUDWLQJFRQGLWLRQV
7LPHWDNHQWRUHFKDUJHIURPHPSW\WRIXOO
%HIRUHUHTXHVWLQJVHUYLFHPDNHWKHIROORZLQJFKHFNV,I\RXDUHLQGRXEW
DERXWVRPHRIWKHFKHFNSRLQWVRULIWKHUHPHGLHVLQGLFDWHGGRQRWVROYH
WKHSUREOHPFRQVXOW\RXUGHDOHUIRULQVWUXFWLRQV
7KHXQLWGRHVQRWUHVSRQG
‡ 7KLVXQLWFDQEHUHVHWZKHQDOORSHUDWLRQVDUHUHMHFWHG7RUHVHWWKHXQLW
SUHVVDQGKROG> ¦ ,@ @IRU VHFRQGVRUPRUH7KHSDLULQJGHYLFH
LQIRUPDWLRQZLOOQRWEHGHOHWHG
&DQQRWFKDUJHWKHXQLW
‡ 0DNHVXUHWKHFRPSXWHULVWXUQHGRQDQGLVQRWRQVWDQGE\RUVOHHS
PRGH
‡ ,VWKH86%SRUW\RXDUHFXUUHQWO\XVLQJZRUNLQJSURSHUO\",I\RXU
FRPSXWHUKDVRWKHU86%SRUWVXQSOXJWKHFRQQHFWRUIURPLWVFXUUHQWSRUW
DQGSOXJLWLQWRRQHRIWKHRWKHUSRUWV
‡ ,IWKHPHDVXUHVPHQWLRQHGDERYHDUHQRWDSSOLFDEOHXQSOXJWKH86%
FKDUJLQJFRUGDQGSOXJLWLQDJDLQ
‡ ,IWKHFKDUJHWLPHDQGRSHUDWLQJWLPHEHFRPHVKRUWHQHGWKHEDWWHU\
PD\KDYHUXQGRZQ1XPEHURIFKDUJLQJWLPHVRIWKHLQVWDOOHGEDWWHU\
$SSUR[LPDWHO\
/('GRHVQRWOLJKWGXULQJFKDUJLQJ&KDUJLQJWDNHVORQJHU
‡ ,VWKH86%FKDUJLQJFRUGVXSSOLHGFRQQHFWHGILUPO\WRWKH86%
WHUPLQDORIWKHFRPSXWHU"
F
5HDUSDJH
‡ 0DNHVXUHWRFKDUJHLQDURRPWHPSHUDWXUHEHWZHHQ Q &DQG Q &
7KHSRZHUGRHVQRWWXUQRQ
‡ ,VWKHXQLWEHLQJFKDUJHG"7KHSRZHUFDQQRWEHWXUQHG21GXULQJ
FKDUJLQJ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
7KHGHYLFHFDQQRWEHFRQQHFWHG
‡ 'HOHWHWKHSDLULQJLQIRUPDWLRQIRUWKLVXQLWIURPWKH%OXHWRRWK
Š
GHYLFH
WKHQSDLUWKHPDJDLQ
F
5HDUSDJH
1RVRXQG
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK
Š
GHYLFHDUHFRQQHFWHG
FRUUHFWO\
F
5HDUSDJH
‡ &KHFNLIPXVLFLVSOD\LQJRQWKH%OXHWRRWK
Š
GHYLFH
‡ 0DNHVXUHWKDWWKHXQLWLVWXUQHGRQDQGWKHYROXPHLVQRWVHWWRRORZ
‡ 3DLUDQGFRQQHFWWKH%OXHWRRWK
Š GHYLFHDQGWKHXQLWDJDLQ
F
5HDU
SDJH
‡ &KHFNLIWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFHVXSSRUWV³$'3´SURILOH)RU
GHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´
F
5HDUSDJH $OVR
UHIHUWRWKHRSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFH
/RZYROXPH
‡ ,QFUHDVHWKHYROXPHRIWKHXQLW
F
5HDUSDJH
‡ ,QFUHDVHWKHYROXPHRQWKH%OXHWRRWK
Š
GHYLFH
6RXQGIURPWKHGHYLFHLVFXWRII6RXQGTXDOLW\LVEDG
‡ 6RXQGPD\EHGLVUXSWHGLIVLJQDOVDUHEORFNHG'RQRWIXOO\FRYHUWKLV
XQLWZLWKWKHSDOPRI\RXUKDQGHWF
‡ 7KHGHYLFHPD\EHRXWRIWKHPFRPPXQLFDWLRQUDQJH0RYHWKH
GHYLFHFORVHUWRWKLVXQLW
‡ 5HPRYHDQ\REVWDFOHEHWZHHQWKLVXQLWDQGWKHGHYLFH
‡ 6ZLWFKRIIDQ\ZLUHOHVV/$1GHYLFHZKHQQRWLQXVH
‡ $FRPPXQLFDWLRQSUREOHPPD\DULVHLIWKHEDWWHU\LVQRWIXOO\FKDUJHG
&KDUJHWKHXQLW
F
5HDUSDJH
<RXFDQQRWKHDUWKHRWKHUSHUVRQ
‡ 0DNHVXUHWKDWWKHXQLWDQGWKH%OXHWRRWK Š HQDEOHGSKRQHDUHWXUQHGRQ
‡ &KHFNLIWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQHDUHFRQQHFWHG
F
5HDUSDJH
‡ &KHFNWKHDXGLRVHWWLQJVRIWKH%OXHWRRWK
Š
HQDEOHGSKRQH6ZLWFKWKH
FDOOLQJGHYLFHWRWKHXQLWLILWLVVHWWRWKH%OXHWRRWK
Š
HQDEOHGSKRQH
F 5HDUSDJH
‡ ,IWKHYROXPHRIWKHRWKHUSHUVRQ¶VYRLFHLVWRRORZLQFUHDVHWKHYROXPH
RIERWKWKHXQLWDQGWKH%OXHWRRWK
Š
HQDEOHGSKRQH
&DQQRWPDNHDSKRQHFDOO
‡ &KHFNLIWKH%OXHWRRWK
Š
FRPSDWLEOHGHYLFHVX63´RU³+)3´
SURILOH)RUGHWDLOVRQSURILOHVVHH³/LVWHQLQJWRPXVLF´DQG³0DNLQJD
SKRQHFDOO´
LQ³2SHUDWLQJ,QVWUXFWLRQV3')IRUPDW´$OVRUHIHUWRWKH
RSHUDWLQJPDQXDOIRUWKH%OXHWRRWK
Š
HQDEOHGSKRQH
$QRWDFLRQHVGHOXVXDULR
,QIRUPDFLyQ~WLO
6RORSDUDORVSDtVHVGH
$PpULFD/DWLQD
Atención al Cliente
(QJOLVK
6DIHW\SUHFDXWLRQV
)RUWKH86$DQG&DQDGDRQO\
$OLWKLXPLRQEDWWHU\WKDWLVUHF\FODEOH
SRZHUVWKHSURGXFW\RXKDYHSXUFKDVHG
3OHDVHFDOO%$77(5<IRU
LQIRUPDWLRQRQKRZWRUHF\FOHWKLVEDWWHU\
7+()2//2:,1*$33/,(621/<,17+(86$
$1'&$1$'$
7KLVGHYLFHFRPSOLHVZLWK3DUWRI)&&5XOHVDQG,QGXVWU\
&DQDGD¶VOLFHQFHH[HPSW566V2SHUDWLRQLVVXEMHFWWRWKH
IROORZLQJWZRFRQGLWLRQV
WKLVGHYLFHPD\QRWFDXVHLQWHUIHUHQFHDQG
WKLVGHYLFHPXVWDFFHSWDQ\LQWHUIHUHQFHLQFOXGLQJ
LQWHUIHUHQFHWKDWPD\FDXVHXQGHVLUHGRSHUDWLRQRIWKLVGHYLFH
)&&,'$&-53+
TX8 %
0RGHO53 HTX80B
,&$53 HTX80B
7KLVWUDQVPLWWHUPXVWQRWEHFRORFDWHGRURSHUDWHGLQFRQMXQFWLRQ
ZLWKDQ\RWKHUDQWHQQDRUWUDQVPLWWHU
7KLVHTXLSPHQWFRPSOLHVZLWK)&&,&UDGLDWLRQH[SRVXUHOLPLWV
VHWIRUWKIRUDQXQFRQWUROOHGHQYLURQPHQWDQGPHHWVWKH)&&
UDGLRIUHTXHQF\5)([SRVXUH
*XLGHOLQHVDQG566RIWKH,&UDGLRIUHTXHQF\5)([SRVXUH
UXOHV7KLVHTXLSPHQWKDVYHU\ORZOHYHOVRI5)HQHUJ\WKDWLV
GHHPHGWRFRPSO\ZLWKRXWWHVWLQJRIVSHFLILFDEVRUSWLRQUDWLR
6$5
7+()2//2:,1*$33/,(621/<,17+(86$
)&&1RWH
7KLVHTXLSPHQWKDVEHHQWHVWHGDQGIRXQGWRFRPSO\ZLWKWKH
OLPLWVIRUD&ODVV%GLJLWDOGHYLFHSXUVXDQWWR3DUWRIWKH)&&
5XOHV
7KHVHOLPLWVDUHGHVLJQHGWRSURYLGHUHDVRQDEOHSURWHFWLRQ
DJDLQVWKDUPIXOLQWHUIHUHQFHLQDUHVLGHQWLDOLQVWDOODWLRQ7KLV
HTXLSPHQWJHQHUDWHVXVHVDQGFDQUDGLDWHUDGLRIUHTXHQF\
HQHUJ\DQGLIQRWLQVWDOOHGDQGXVHGLQDFFRUGDQFHZLWKWKH
LQVWUXFWLRQVPD\FDXVHKDUPIXOLQWHUIHUHQFHWRUDGLR
FRPPXQLFDWLRQV
+RZHYHUWKHUHLVQRJXDUDQWHHWKDWLQWHUIHUHQFHZLOOQRWRFFXULQ
DSDUWLFXODULQVWDOODWLRQ,IWKLVHTXLSPHQWGRHVFDXVHKDUPIXO
LQWHUIHUHQFHWRUDGLRRUWHOHYLVLRQUHFHSWLRQZKLFKFDQEH
GHWHUPLQHGE\WXUQLQJWKHHTXLSPHQWRIIDQGRQWKHXVHULV
HQFRXUDJHGWRWU\WRFRUUHFWWKHLQWHUIHUHQFHE\RQHRUPRUHRIWKH
IROORZLQJPHDVXUHV
‡ 5HRULHQWRUUHORFDWHWKHUHFHLYLQJDQWHQQD
‡ ,QFUHDVHWKHVHSDUDWLRQEHWZHHQWKHHTXLSPHQWDQGUHFHLYHU
‡ &RQQHFWWKHHTXLSPHQWLQWRDQRXWOHWRQDFLUFXLWGLIIHUHQWIURP
WKDWWRZKLFKWKHUHFHLYHULVFRQQHFWHG
‡ &RQVXOWWKHGHDOHURUDQH[SHULHQFHGUDGLR79WHFKQLFLDQIRU
KHOS
$Q\XQDXWKRUL]HGFKDQJHVRUPRGLILFDWLRQVWRWKLVHTXLSPHQW
ZRXOGYRLGWKHXVHU¶VDXWKRULW\WRRSHUDWHWKLVGHYLFH
7KLVGHYLFHFRPSOLHVZLWK3DUWRIWKH)&&5XOHV2SHUDWLRQLV
VXEMHFWWRWKHIROORZLQJWZRFRQGLWLRQV7KLVGHYLFHPD\QRW
FDXVHKDUPIXOLQWHUIHUHQFHDQGWKLVGHYLFHPXVWDFFHSWDQ\
LQWHUIHUHQFHUHFHLYHGLQFOXGLQJLQWHUIHUHQFHWKDWPD\FDXVH
XQGHVLUHGRSHUDWLRQ
5HVSRQVLEOH3DUW\3DQDVRQLF&RUSRUDWLRQRI1RUWK$PHULFD
7ZR5LYHUIURQW3OD]D1HZDUN1-
6XSSRUW&RQWDFWKWWSVKRSSDQDVRQLFFRPVXSSRUW
)&&&$87,21
$Q\FKDQJHVRUPRGLILFDWLRQVQRWH[SUHVVO\DSSURYHGE\WKHSDUW\
UHVSRQVLEOHIRUFRPSOLDQFHFRXOGYRLGWKHXVHU¶VDXWKRULW\WR
RSHUDWHWKLVHTXLSPHQW
7+()2//2:,1*$33/,(621/<,1&$1$'$
&$1,&(6%10%%86%
:$51,1*
7RUHGXFHWKHULVNRIILUHHOHFWULFVKRFNRUSURGXFWGDPDJH
‡ 'RQRWH[SRVHWKLVXQLWWRUDLQPRLVWXUHGULSSLQJRU
VSODVKLQJ
‡ 'RQRWSODFHREMHFWVILOOHGZLWKOLTXLGVVXFKDVYDVHVRQ
WKLVXQLW
‡ 8VHRQO\WKHUHFRPPHQGHGDFFHVVRULHV
‡ 'RQRWUHPRYHFRYHUV
‡ 'RQRWUHSDLUWKLVXQLWE\\RXUVHOI5HIHUVHUYLFLQJWR
TXDOLILHGVHUYLFHSHUVRQQHO
0DLQWHQDQFH
6SHFLILFDWLRQV
3RZHUVXSSO\ '& 9 500 P$
,QWHUQDOEDWWHU\ 9
/LSRO\PHU P$K
2SHUDWLQJWLPH $SSUR[ KRXUV
&KDUJLQJWLPH Q & Q ) $SSUR[ KRXUV
&KDUJLQJWHPSHUDWXUHUDQJH Q &WR Q & Q )WR Q )
2SHUDWLQJWHPSHUDWXUHUDQJH
Q
&WR
Q
&
Q
)WR
Q
)
2SHUDWLQJKXPLGLW\UDQJH 5+WR5+
QRFRQGHQVDWLRQ
0DVV:HLJKW $SSUR[ J ;; R]
)UHTXHQF\EDQG 0+]WR 0+]
6XSSRUWHGSURILOHV $'3$95&3+63+)3
6XSSRUWHGFRGHF 6%&
7URXEOHVKRRWLQJ
7KHVHULDOQXPEHURIWKLVSURGXFWFDQEHIRXQGRQWKHVSHDNHU
5HPRYHWKHULJKWHDUSDGWRVHHLW
3OHDVHQRWHWKHPLQWKHVSDFHSURYLGHGEHORZDQGNHHSIRUIXWXUH
UHIHUHQFH
02'(/180%(553+7;%
6(5,$/180%(5
'$7(2)385&+$6(
'($/(51$0(
'($/(5$''5(66
7(/(3+21(180%(5
B
B
D
D
D
D
E
E
B
D
D
)UDQoDLV
6DIHW\SUHFDXWLRQV
8QLTXHPHQWSRXUOHVeWDWV8QLVHWOH&DQDGD
/¶DSSDUHLOTXHYRXVYRXVrWHVSURFXUpHVW
DOLPHQWpSDUXQHEDWWHULHDXOLWKLXPLRQ
3RXUGHVUHQVHLJQHPHQWVVXUOHUHF\FODJH
GHODEDWWHULHYHXLOOH]FRPSRVHUOH
%$77(5<
&(48,68,71(6¶$33/,48(48¶$8;
e$7681,6(7$8&$1$'$
/HSUpVHQWDSSDUHLOHVWFRQIRUPHjODSDUWLHGHVUqJOHVGHOD
)&&HWDX[QRUPHV&15G¶,QGXVWULH&DQDGDDSSOLFDEOHVDX[
DSSDUHLOVUDGLRH[HPSWVGHOLFHQFH/¶H[SORLWDWLRQHVWDXWRULVpH
DX[GHX[FRQGLWLRQVVXLYDQWHV
O¶DSSDUHLOQHGRLWSDVSURGXLUHGHEURXLOODJHHW
O¶XWLOLVDWHXUGHO¶DSSDUHLOGRLWDFFHSWHUWRXWEURXLOODJH
UDGLRpOHFWULTXHVXELPrPHVLOHEURXLOODJHHVWVXVFHSWLEOHG¶HQ
FRPSURPHWWUHOHIRQFWLRQQHPHQW
)&&,'$&-53
HTX80B
0RGqOH53 HTX80B
,&$53 HTX80B
&HWpTXLSHPHQWHVWFRQIRUPHDX[OLPLWHVG¶H[SRVLWLRQDX[
UD\RQQHPHQWVpQRQFpHVSRXUXQHQYLURQQHPHQWQRQFRQWU{OpHW
UHVSHFWHOHVUqJOHVG¶H[SRVLWLRQUDGLRpOHFWULTXHV5)GHOD)&&
HWOHVOLJQHVGLUHFWULFHVG¶H[SRVLWLRQDX[IUpTXHQFHV
UDGLRpOHFWULTXHV5)&15GHO¶,&&HWpTXLSHPHQWpPHWXQH
pQHUJLH5)WUqVIDLEOHTXLHVWFRQVLGpUpHFRQIRUPHVDQV
pYDOXDWLRQGXGpELWG¶DEVRUSWLRQVSpFLILTXH'$6
&(48,68,71(6¶$33/,48(48¶$8&$1$'$
&$1,&(6%10%%
:$51,1*
7RUHGXFHWKHULVNRIILUHHOHFWULFVKRFNRUSURGXFWGDPDJH
‡ 'RQRWH[SRVHWKLVXQLWWRUDLQPRLVWXUHGULSSLQJRU
VSODVKLQJ
‡ 'RQRWSODFHREMHFWVILOOHGZLWKOLTXLGVVXFKDVYDVHVRQ
WKLVXQLW
‡ 8VHRQO\WKHUHFRPPHQGHGDFFHVVRULHV
‡ 'RQRWUHPRYHFRYHUV
‡ 'RQRWUHSDLUWKLVXQLWE\\RXUVHOI5HIHUVHUYLFLQJWR
TXDOLILHGVHUYLFHSHUVRQQHO
7KLVXQLWPD\UHFHLYHUDGLRLQWHUIHUHQFHFDXVHGE\PRELOH
WHOHSKRQHVGXULQJXVH,IVXFKLQWHUIHUHQFHRFFXUVSOHDVH
LQFUHDVHVHSDUDWLRQEHWZHHQWKLVXQLWDQGWKHPRELOHWHOHSKRQH
7KLVXQLWLVLQWHQGHGIRUXVHLQPRGHUDWHDQGWURSLFDOFOLPDWHV
0DLQWHQDQFH
6SHFLILFDWLRQV
3RZHUVXSSO\ '& 9 500 P$
,QWHUQDOEDWWHU\ 9
/LSRO\PHU P$K
2SHUDWLQJWLPH $SSUR[ KRXUV
&KDUJLQJWLPH Q & Q ) $SSUR[ KRXUV
&KDUJLQJWHPSHUDWXUHUDQJH Q &WR Q & Q )WR Q )
2SHUDWLQJWHPSHUDWXUHUDQJH Q &WR Q & Q )WR Q )
2SHUDWLQJKXPLGLW\UDQJH 5+WR5+
QRFRQGHQVDWLRQ
0DVV:HLJKW $SSUR[ J ;; R]
)UHTXHQF\EDQG 0+]WR 0+]
6XSSRUWHGSURILOHV $'3$95&3+63+)3
6XSSRUWHGFRGHF 6%&
7URXEOHVKRRWLQJ
/HQXPpURGHVpULHGHFHSURGXLWVHWURXYHVXUOHKDXWSDUOHXU
(QOHYHUOHFRXVVLQHWGHGURLWHSRXUOHYRLU
9HXLOOH]OHQRWHUGDQVO¶HVSDFHIRXUQLFLGHVVRXVHWFRQVHUYHUOH
WRXWSRXUUpIpUHQFHIXWXUH
180e52'(02'Ê/(53+7;%
180e52'(6e5,(
'$7('¶$&+$7
'e7$,//$17
$'5(66('8'e7$,//$17
1ž'(7e/e3+21(
B
B
D
D
D
D
E
E
B
D
D
(VSDxRO
6DIHW\SUHFDXWLRQV
/248(6,*8(6($3/,&$62/$0(17((1/26
(67$'2681,'26<(/&$1$'È
(VWHGLVSRVLWLYRFXPSOHFRQODVQRUPDVSDUDGLVSRVLWLYRV
H[HQWRVGHOLFHQFLD566GH,QGXVWU\&DQDGD(OIXQFLRQDPLHQWR
HVWiVXMHWRDODVGRVVLJXLHQWHVFRQGLFLRQHV
HVWHGLVSRVLWLYRQRSXHGHSURGXFLULQWHUIHUHQFLDV\
HVWHGLVSRVLWLYRGHEHDFHSWDUFXDOTXLHULQWHUIHUHQFLD
LQFOX\HQGRDTXHOODVTXHSXHGDQRFDVLRQDUXQIXQFLRQDPLHQWRQR
GHVHDGRGHOPLVPR
,')&&$&-53
HTX80B
0RGHOR53 HTX80B
,&$53 HTX80B
(VWHWUDQVPLVRUQRGHEHFRORFDUVHRKDFHUVHIXQFLRQDUMXQWRFRQ
RWUDDQWHQDRWUDQVPLVRU
(VWHGLVSRVLWLYRFXPSOHORVOtPLWHVGHH[SRVLFLyQDODUDGLDFLyQGH
OD)&&,&HVWDEOHFLGRVSDUDXQHQWRUQRQRFRQWURODGRDVtFRPR
ODVGLUHFWULFHVGHH[SRVLFLyQDUDGLRIUHFXHQFLD5)GHOD)&&\
OD566GHODVUHJODVGHH[SRVLFLyQDUDGLRIUHFXHQFLD5)
GHOD,&
(VWHHTXLSRSUHVHQWDQLYHOHVPX\EDMRVGHHQHUJtD5)TXHVH
HVWLPDFXPSOHQVLQQHFHVLGDGGHFRPSUREDUODUHODFLyQ
HVSHFtILFDGHDEVRUFLyQ6$5
/266,*8,(17(638172662/2621
$3/,&$%/(6$/26((88
1RWD)&&
/RVHQVD\RVUHDOL]DGRVFRQHVWHHTXLSRKDQGHPRVWUDGRTXH
FXPSOHFRQORVOtPLWHVSDUDGLVSRVLWLYRVGLJLWDOHVGH&ODVH%
FRQIRUPHDOD3DUWHGHODVUHJODV)&&
(VWRVOtPLWHVHVWiQGLVHxDGRVSDUDSURSRUFLRQDUXQDSURWHFFLyQ
UD]RQDEOHFRQWUDODVLQWHUIHUHQFLDVGDxLQDVHQXQDLQVWDODFLyQ
GRPpVWLFD(VWHHTXLSRJHQHUDXWLOL]D\SXHGHUDGLDUHQHUJtDGH
UDGLRIUHFXHQFLD\VLQRVHLQVWDOD\XWLOL]DFRQIRUPHDODV
LQVWUXFFLRQHVSXHGHRFDVLRQDULQWHUIHUHQFLDVGDxLQDVDODV
FRPXQLFDFLRQHVGHUDGLR6LQHPEDUJRQRH[LVWHJDUDQWtDDOJXQD
GHTXHODLQWHUIHUHQFLDQRVHSURGX]FDHQXQDLQVWDODFLyQ
GHWHUPLQDGD6LHVWHHTXLSRRFDVLRQDLQWHUIHUHQFLDVGDxLQDVHQ
ODUHFHSFLyQGHUDGLRRWHOHYLVLyQORTXHSXHGHGHWHUPLQDUVH
DSDJDQGR\HQFHQGLHQGRHOHTXLSRHOXVXDULRGHEHUiLQWHQWDU
FRUUHJLUODLQWHUIHUHQFLDVLJXLHQGRDOJXQRGHORVSURFHGLPLHQWRV
TXHILJXUDQDFRQWLQXDFLyQ
‡ 5HRULHQWDUFDPELDUGHOXJDUODDQWHQDUHFHSWRUD
‡ ,QFUHPHQWDUODVHSDUDFLyQHQWUHHOHTXLSR\HOUHFHSWRU
‡ &RQHFWDUHOHTXLSRDXQDWRPDGHXQFLUFXLWRGLVWLQWRDOFLUFXLWR
HQHOTXHHVWiFRQHFWDGRHOUHFHSWRU
‡ &RQVXOWDUFRQHOSURYHHGRURFRQXQWpFQLFRGHUDGLR79
H[SHULPHQWDGRSDUDREWHQHUD\XGD
&XDOTXLHUFDPELRRPRGLILFDFLyQQRDXWRUL]DGRVTXHVHUHDOLFHQ
HQHOHTXLSRDQXODUiODFDSDFLGDGGHOXVXDULRSDUDKDFHU
IXQFLRQDUHVWHGLVSRVLWLYR
(VWHGLVSRVLWLYRFXPSOHOD3DUWHGHODVUHJODV)&&(O
IXQFLRQDPLHQWRHVWiVXMHWRDODVGRVVLJXLHQWHVFRQGLFLRQHV
HVWHGLVSRVLWLYRQRSXHGHSURGXFLULQWHUIHUHQFLDV\HVWH
GLVSRVLWLYRGHEHDFHSWDUFXDOTXLHULQWHUIHUHQFLDLQFOX\HQGR
DTXHOODVTXHSXHGDQRFDVLRQDUXQIXQFLRQDPLHQWRQRGHVHDGR
GHOPLVPR
3DUWHUHVSRQVDEOH3DQDVRQLF&RUSRUDWLRQRI1RUWK$PHULFD
7ZR5LYHUIURQW3OD]D1HZDUN1-
&RQWDFWRGHDVLVWHQFLDKWWSVKRSSDQDVRQLFFRPVXSSRUW
35(&$8&,Ï1)&&
&XDOTXLHUFDPELRRPRGLILFDFLyQQRDXWRUL]DGRVTXHVHUHDOLFHQ
HQHOHTXLSRDQXODUiODFDSDFLGDGGHOXVXDULRSDUDKDFHU
IXQFLRQDUHVWHGLVSRVLWLYR
:$51,1*
7RUHGXFHWKHULVNRIILUHHOHFWULFVKRFNRUSURGXFWGDPDJH
‡ 'RQRWH[SRVHWKLVXQLWWRUDLQPRLVWXUHGULSSLQJRU
VSODVKLQJ
‡ 'RQRWSODFHREMHFWVILOOHGZLWKOLTXLGVVXFKDVYDVHVRQ
WKLVXQLW
‡ 8VHRQO\WKHUHFRPPHQGHGDFFHVVRULHV
‡ 'RQRWUHPRYHFRYHUV
‡ 'RQRWUHSDLUWKLVXQLWE\\RXUVHOI5HIHUVHUYLFLQJWR
TXDOLILHGVHUYLFHSHUVRQQHO
7KLVXQLWPD\UHFHLYHUDGLRLQWHUIHUHQFHFDXVHGE\PRELOH
WHOHSKRQHVGXULQJXVH,IVXFKLQWHUIHUHQFHRFFXUVSOHDVH
LQFUHDVHVHSDUDWLRQEHWZHHQWKLVXQLWDQGWKHPRELOHWHOHSKRQH
7KLVXQLWLVLQWHQGHGIRUXVHLQPRGHUDWHDQGWURSLFDOFOLPDWHV
0DLQWHQDQFH
6SHFLILFDWLRQV
3RZHUVXSSO\ '& 9 500 P$
,QWHUQDOEDWWHU\ 9
/LSRO\PHU P$K
2SHUDWLQJWLPH $SSUR[ KRXUV
&KDUJLQJWLPH
Q
&
Q
) $SSUR[ KRXUV
&KDUJLQJWHPSHUDWXUHUDQJH Q &WR Q & Q )WR Q )
2SHUDWLQJWHPSHUDWXUHUDQJH Q &WR Q & Q )WR Q )
2SHUDWLQJKXPLGLW\UDQJH 5+WR5+
QRFRQGHQVDWLRQ
0DVV:HLJKW $SSUR[ J ;; R]
)UHTXHQF\EDQG 0+]WR 0+]
6XSSRUWHGSURILOHV $'3$95&3+63+)3
6XSSRUWHGFRGHF 6%&
7URXEOHVKRRWLQJ
(OQ~PHURGHVHULHGHHVWHSURGXFWRSXHGHHQFRQWUDUVHHQHO
DOWDYR]5HWLUHODDOPRKDGLOODGHUHFKDSDUDHORtGR
$QyWHORHQHOHVSDFLRVXPLQLVWUDGRDEDMR\JXiUGHORSDUDIXWXUDV
UHIHUHQFLDV
02'(/253+7;%
1Ò0(52'(6(5,(
)(&+$'($'48,6,&,Ï1
120%5('(/&21&(6,21$5,2
',5(&&,Ï1'(/&21&(6,21$5,2
1Ò0(52'(7(/e)212
Directorio de Atención al Cliente
2EWHQJDLQIRUPDFLyQGHSURGXFWRV\DVLVWHQFLDRSHUDWLYDORFDOLFH
HOGLVWULEXLGRUR&HQWURGH6HUYLFLRPiVFHUFDQRFRPSUH
UHSXHVWRV\DFFHVRULRVDWUDYpVGHQXHVWUR6LWLR:HESDUD
$PpULFD/DWLQD
KWWSZZZODUSDQDVRQLFFRP
$GHPiVSXHGHFRQWDFWDUQRVGLUHFWDPHQWHDWUDYpVGH
QXHVWUR&RQWDFW&HQWHU
3DQDPi
&RORPELD
(FXDGRU
&RVWD5LFD
(O6DOYDGRU
*XDWHPDOD
&KLOH
9HQH]XHOD
8UXJXD\
3HU~
$UJHQWLQD
3DUDJXD\
'RPLQLFDQ5HSXEOLF
3$1$
3$1$
3$1$621,&
3$1$
3$1$
3$1$
'HVGHWHOpIRQRFHOXODU
3$1$
3$1$
3$1
3$1$
3$1$
3$1$
Servicio en México
3DUDREWHQHULQIRUPDFLyQHQOD5HS~EOLFDGH0p[LFR
FRQWiFWHQRVDWUDYpVGH
HPDLO
DWHQFLRQFOLHQWHV#P[SDQDVRQLFFRP
2DWUDYpVGHORVVLJXLHQWHVQ~PHURVWHOHIyQLFRV
9,33$1$,QWHULRU
0p[LFR')\$UHD0HWURSROLWDQD
B
B
D
D
D
D
E
E
B
D
D