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Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus,
New Jersey 07094
Panasonic Sales Company (“PSC”),
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infanteria. Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Printed in Indonesia
LSQT0767 A
S0104-0
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PANASONIC CONSUMER ELECTRONICS
COMPANY, DIVISION OF MATSUSHITA
ELECTRIC CORPORATION OF AMERICA
One Panasonic Way Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, DIVISION OF
MATSUSHITA ELECTRIC OF PUERTO RICO,
INC.,
AVE. 65 de Infantería, Km. 9.5 San Gabriel
Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Quasar Video Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must carry-in or mail-in your product or arrange for in-home service,
as applicable, during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This warranty only ap plies to products
purchased and serviced in the United States or Puer to Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is.” A purchase receipt or other proof of the original
purchase date is required for warranty service.
Carry-In, Mail-in or In-Home Service
For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number
listed above or visit Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized
servicer and does not include removal or re-installation of an installed product. It is possible that certain
in-home repairs will not be completed in-home, but will require that the product, or parts of the product, be
removed for shop diagnosis and/or repair and then re turned.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the
picture tube resulting from viewing
fi
xed images (including, among other things, letterbox pictures on
standard 4:3 screen TV’s, or non-expanded standard 4:3 pic tures on wide screen TV’s, or onscreen data in
a stationary and
fi
xed location). The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor, or failures which result
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up
ad just ments, misadjustment of consumer controls, improper maintenance, power line surge, lightning
damage, modi
fi
cation, or commercial use (such as in a hotel, of
fi
ce, restaurant, or other business), rental
use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE.” THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for lost time, cost of having someone remove or
re-install an installed unit if applicable, or travel to and from the servicer, loss of media or images, data or
other memory or recorded content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you speci
fi
c legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s
Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL, WHERE APPLICABLE)
WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Product
Parts
Labor
Service
Contact Number
Camcorder
One (1) Year (except CCD
Image Sensor)
CCD Image Sensor - 6 (Six)
Months
Ninety (90) Days
Ninety (90) Days
Carry-In or Mail-In
1-800-211-PANA(7262)
DVD/VCR Deck,
A/V Mixer
One (1) Year
Ninety (90) Days
Carry-In or Mail-In
1-800-211-PANA(7262)
TV/VCR,
TV/DVD,
TV/DVD/VCR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
Carry-In: 21
″
CRT and
Smaller
In-Home or Carry-In: 22
″
CRT and Larger
1-800-211-PANA(7262)
TV/HDR
Combination
One (1) Year (except CRT)
CRT - Two (2) Years
Ninety (90) Days
Ninety (90) Days
In-Home or Carry-In
1-888-843-9788
Rechargeable
Batteries
(in exchange for
defective item)
Ten (10) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
Tape
(in exchange for
defective item)
Five (5) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
Memory Cards (in
exchange for
defective item)
Ninety (90) Days
Not Applicable
Carry-In or Mail-In
1-800-211-PANA(7262)
Limited Warranty