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Error Messages

During operation, error messages might appear on the unit. The following table lists these messages and
possible causes and solutions.

Message

Possible Cause & Solution

Reference

IP Address, Subnet Mask and Default
Gateway are not matched.

•

The unit’s network settings are incorrect.

→

Consult your system administrator or dealer.

—

Default Gateway is not matched with
the IP Address and Subnet Mask

IP Address: Invalid Value

Maximum save count limit reached.

•

A new entry for the phonebook or call block list
cannot be stored because the phonebook or call
block list is full.

→

Erase unneeded entries.

Page 37

Document Version 2014-11

Operating Instructions

Appendix

Содержание KX-UTG200

Страница 1: ...for purchasing this Panasonic product Please read this manual carefully before using this product and save this manual for future use KX UTG200 Software File Version 03 111 or later Document Version...

Страница 2: ...age 62 Outline This manual describes information about the installation and operation of the unit Related Documentation Getting Started Briefly describes basic information about the installation of th...

Страница 3: ...the outside of the carton DO NOT send the product to the Executive or Regional Sales offices They are NOT equipped to make repairs Product Service Panasonic factory service centers for this product a...

Страница 4: ...the bottom of the unit You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in th...

Страница 5: ...ving a Call 23 Rejecting Calls 23 Ignoring Calls 24 Holding a Call 25 Receiving a Second Call Answering Call Waiting 25 Talking to Two Parties Alternately Call Splitting 26 Transferring a Call Call Tr...

Страница 6: ...mation Display 48 Status Message 49 Network Settings 49 Application Settings 53 Network Test 54 Change Level 54 Reset 54 Restart 54 Entering Characters 55 Screen Saver 57 Adjusting the Screen Saver Wa...

Страница 7: ...Software File Version 03 111 92 Index 93 Document Version 2014 11 Operating Instructions 7 Table of Contents...

Страница 8: ...following cases When passing on or disposing of the unit When lending the unit When having the unit repaired Make sure the unit is serviced by only a certified technician When user information is sent...

Страница 9: ...s a label that contains among other information a product identifier in the format US ACJ If requested this number must be provided to the telephone company If trouble is experienced with this equipme...

Страница 10: ...1 Part No 467 00209 005 Part No 371 00473 005 1 For extra orders for the accessories call toll free 1 800 332 5368 Note The illustrations may differ from the appearance of the actual product Optional...

Страница 11: ...d with a 3 5 inch color LCD and LCD backlight Message Ringer Lamp When you receive a call the lamp flashes red When someone has left you a message the lamp stays on red Soft Buttons S1 to S4 S1 to S4...

Страница 12: ...headset When the HEADSET is used its lamp turns red CONFERENCE Used to establish a three way conference TRANSFER Used to transfer a call to another party MUTE Used to mute the microphone handset heads...

Страница 13: ...Left Side View Bottom View C D E F B A DC Jack LAN Port PC Port EHS Jack Headset Jack Handset Jack Document Version 2014 11 Operating Instructions 13 Before Operating the Telephone...

Страница 14: ...phone Select Home screen icons by pressing or and then pressing ENTER You can also select icons by pressing the corresponding soft buttons Icon Description Access the Phone screen Page 20 Access the...

Страница 15: ...cons Page 16 Flexible button lamp indication Off Idle Green on You are on a call Flashing green A call is being received Red on A call is on hold Call Buttons Call buttons are used to select calls to...

Страница 16: ...tion to the LAN is lost If this icon is displayed check the Ethernet cable connection Displayed when ECO mode is enabled Displayed when a firmware upgrade is available Line Icons Line icons indicate t...

Страница 17: ...g off hook or when on an active incoming or outgoing call Displayed when there is an incoming call Displayed when a call is on hold Displayed when an incoming call is on hold Displayed when another ph...

Страница 18: ...arch for a phonebook entry Page 21 End Call End a call Enter Save or confirm the information shown on the display or enter into the next screen Note You can also use the physical ENTER button to perfo...

Страница 19: ...Icon Description Resume Resume a call that has been put on hold New Call Initiate a new call Document Version 2014 11 Operating Instructions 19 Before Operating the Telephone...

Страница 20: ...when you are in hands free mode Hands free Mode In hands free mode you can talk and hear the other party in a conversation without using the handset This mode is useful for performing other tasks duri...

Страница 21: ...ntry 3 Go off hook 4 To end the call go on hook Note In step 2 if multiple phone numbers are stored for the entry you can press Details and then select the phone number to call Searching by name 1 On...

Страница 22: ...buttons such as One touch Dialing buttons and BLF buttons see Flexible Buttons Page 31 Intercom If the SIP server supports the Intercom feature you can use it to make intercom announcements to other...

Страница 23: ...enabled for Rejecting Calls You can reject a received call at your unit or set the unit to reject certain calls Rejecting receiving calls 1 When receiving a call press Reject Rejecting anonymous calls...

Страница 24: ...r to select the entry with the phone number you want to reject 4 Press Save 5 Press or to select Call Block and then press ENTER 6 Press Yes Note You cannot perform this operation in Placed Calls or o...

Страница 25: ...ng the current call In order to be able to receive a second call during a call settings must be configured via the configuration file programming and Web User Interface Programming For details consult...

Страница 26: ...e party you want to transfer the call to 3 Wait until the other party answers to announce the transfer 4 Press TRANSFER Note If unscreened transfers are supported on your phone system step 3 can be om...

Страница 27: ...2 Call the party you want to add to the conversation 3 After the called party answers press CONFERENCE to begin the conference call Making a Conference Call from Incoming Calls 1 When a second call i...

Страница 28: ...e Call 1 Go on hook during a conference or press End Call Checking Messages Checking New Messages When you receive a voice message is displayed on the line button that received the call and the Messag...

Страница 29: ...select the log category and then press ENTER 3 Press Clear List and then press Yes All call logs for the selected category will be erased Call Forwarding Do Not Disturb You can have received calls aut...

Страница 30: ...e line Indicates that ACD for the line is in wrap up mode SCA Shared Call Appearance SCA Shared Call appearance or shared line is a feature that allows multiple units to use a shared line This is an o...

Страница 31: ...le button pages The following types of flexible buttons are available One Touch Calls the party or accesses a feature assigned to the button See One touch Dialing Page 22 BLF Busy Lamp Field Calls the...

Страница 32: ...icates a one touch flexible button Indicates a BLF flexible button is subscribing Indicates a BLF flexible button is idle Indicates a BLF flexible button is busy Indicates a BLF flexible button is ale...

Страница 33: ...C Enter the password D Select when secure connections are required Logging in for the first time 1 On the Home screen select 2 Press or to select the desired field and enter the server address user na...

Страница 34: ...ect Contacts Contacts are IM P users registered to your IM P account who you can send messages to or call Addition editing or deletion of contacts cannot be performed on the unit and must be performed...

Страница 35: ...select the contact and then press Chat 3 Enter the message max 128 characters and then press Send Calling Contacts You can use IM P to make calls with your contacts Calling Contacts 1 On the IM P scre...

Страница 36: ...step If you selected a placed call Go to step 5 If you did not select a placed call Press or to select Phonebook and then press ENTER 5 Enter a name max 24 characters 6 Press or to select the phone n...

Страница 37: ...exported Local Phonebook The phonebook stored on the unit is referred to as Local Phonebook If other types of phonebooks such as LDAP phonebook are available use the steps below to access the local ph...

Страница 38: ...5 Press Call Searching for an Enterprise Phonebook Entry 1 On the Home screen select 2 Press or to select Directories and then press ENTER 3 Press or to select the desired directory and then press ENT...

Страница 39: ...ge the user level in Change Level see Page 54 Basic Phone Settings Menu Item Setting Access Level 1 Ref U A Date and Time Date Page 44 Date Template Page 44 Time Page 44 Use 12 hour Format Page 44 Rin...

Страница 40: ...that the setting is available for that access level Information Display Displays a variety of information about the unit See Page 48 for more information Status Message Displays a list of status mess...

Страница 41: ...LLDP Settings Enable LLDP Page 50 LLDP MED Interval Timer 5 3600s Page 50 CDP Settings Enable CDP Page 50 CDP Interval Timer 5 3600s Page 50 VLAN Settings Enable IP Phone VLAN Page 51 IP Phone VLAN I...

Страница 42: ...ed Duplex LAN Port Page 52 PC Port Page 52 Embedded Web Page 52 Port Mirroring Page 52 HTTP Authentication User ID Page 52 Password Page 52 Provisioning Enable Provisioning Page 53 Provision Server Pa...

Страница 43: ...able for that access level Network Test Menu Item Setting Access Level 1 Ref U A IP Address Page 54 IPv6 Address Page 54 1 The access levels are abbreviated as follows U User A Admin A check mark indi...

Страница 44: ...tings Date and Time Setting Description Value Range Default Date Set the date 2013 01 02 Date Template Set the date format mm dd dd mm dd mm yyyy dd mm yy mm dd yyyy mm dd yy yyyy mm dd yy mm dd mm dd...

Страница 45: ...one 1 Ringtone 9 Automatic Note Ringtones can also be assigned to individual entries in the phonebook list Page 36 Language Setting Description Value Range Default Language Select the language to use...

Страница 46: ...the blocked telephone number to delete 2 Press Delete 3 Press Yes Display Lock Setting Description Value Range Default Display Lock Lock access to your call log and phonebook list by entering your ex...

Страница 47: ...tings If multiple lines are available at your unit press or to select the line to apply the settings to when you select FWD DND Settings and Block Anonymous Call Setting Sub Setting Description Value...

Страница 48: ...0 2 20 3 Block Anonymous Call Enable or disable blocking of all anonymous calls On Off Off Information Display Setting Description Value Range Default Information Display View a variety of informatio...

Страница 49: ...IPv4 Yes No Yes IP Address If DHCP is not enabled you must specify the IP address xxx xxx xxx xxx Subnet Mask If DHCP is not enabled you must specify the subnet mask xxx xxx xxx xxx Default Gateway If...

Страница 50: ...mary DNS server IP address 1 46 characters IPv6 DNS2 If IPv6 Auto DNS is not enabled you can specify the secondary DNS server IP address Leave blank if a secondary DNS server is not used 1 46 characte...

Страница 51: ...GTC EAP TTLS MSCHAPv2 EAP MD5 Authentication ID Enter the authentication ID 1 127 characters Authentication Password Enter the authentication password 1 127 characters Certificate Information Setting...

Страница 52: ...ction mode of the PC port Auto 10M Half 10M Full 100M Half 100M Full 1000M Full Auto Embedded Web Setting Description Value Range Default Embedded Web 1 Enable or disable Web User Interface Programmin...

Страница 53: ...160 Yes No Yes Enable Option 159 Enable or disable DHCP Option 159 Yes No Yes Enable Option 66 Enable or disable DHCP Option 66 Yes No Yes DHCPv6 Options Enable Sub Option 1 Enable or disable Sub Opti...

Страница 54: ...user level displayed at the top of the screen and change the user level by entering a user ID and password The available settings differ depending on the user level Setting Description Value Range Def...

Страница 55: ...k d d d de d e d es d es For details about the characters assigned to each key see Character Table for the ABC input method Page 56 Deleting characters Press Backspace to delete the last character ent...

Страница 56: ...method Button Characters 1 _ a b c 2 A B C d e f 3 D E F g h i 4 G H I j k l 5 J K L m n o 6 M N O p q r s 7 P Q R S t u v 8 T U V w x y z 9 W X Y Z Space 0 56 Operating Instructions Document Version...

Страница 57: ...d time are configured but an image has not been imported The imported image will be displayed if an image has been imported The imported image will be displayed regardless of whether the date and time...

Страница 58: ...Date and time settings 1 Page 44 Default outgoing line Call rejection phone numbers 1 Page 46 Block caller ID Block anonymous calls Do Not Disturb 1 Page 47 Call forward 1 Page 47 Flexible button set...

Страница 59: ...ttach the stand be sure to place a soft cloth under the display Failure to do so may result in damage to the display 1 Insert the catches 1 of the stand into hooks located in the unit 2 Gently push th...

Страница 60: ...the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the low position 2 B Adjusting from Low to High Position 60 Operating Instructions Docume...

Страница 61: ...the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the high position 1 A Document Version 2014 11 Operating Instructions 61 Installation and...

Страница 62: ...unit and is easily accessible When connecting a headset Ensure that the headset cord has slack and is not pulled tight during use to prevent damage to the connectors Cords used to connect devices to...

Страница 63: ...This unit complies with the PoE Class 2 standard When connecting a PC Only a PC can be connected to the PC port Other SIP phones or network devices such as routers or switching hubs cannot be connect...

Страница 64: ...Connections for Handset 64 Operating Instructions Document Version 2014 11 Installation and Setup...

Страница 65: ...s washers and wall mounting adaptor When driving the screws into the wall be careful to avoid touching any metal laths wire laths or metal plates in the wall When this unit is no longer in use make su...

Страница 66: ...e cables to the unit and run the cables through the wall mounting adaptor as shown in the illustration below For details about connecting the cables see Connections Page 62 Note The cables can also be...

Страница 67: ...unit on the wall 83mm 31 4in 100mm 315 16in Washer Drive the screw to this point Note You can find a wall mounting template at the end of this manual For information about locking the handset see Hook...

Страница 68: ...ersation 1 Hook the handset over the top edge of the unit To Lock the Handset Hook when the Unit is Wall Mounted 1 Remove the handset hook from the slot 2 Turn it upside down 3 Slide the handset hook...

Страница 69: ...4 Handset is safely hooked when it is in the cradle Document Version 2014 11 Operating Instructions 69 Installation and Setup...

Страница 70: ...ect Exclude Private Settings and then press ENTER 4 Press Yes To cancel press No Resetting all settings except for network settings Executing Reset Excluding Network Settings resets all settings excep...

Страница 71: ...cleaning If the unit is powered with an AC adaptor disconnect the AC adaptor from the unit and power outlet before cleaning If the unit becomes particularly dirty apply a light kitchen cleanser to a...

Страница 72: ...DERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SO...

Страница 73: ...f conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Google Inc nor the names of its contributors may be used to end...

Страница 74: ...yright notice and this permission notice appear in supporting documentation and that the name of M I T not be used in advertising or publicity pertaining to distribution of the software without specif...

Страница 75: ...en permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written...

Страница 76: ...s product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If y...

Страница 77: ...ram whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they...

Страница 78: ...charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in...

Страница 79: ...fering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code...

Страница 80: ...s not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the Genera...

Страница 81: ...or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTI...

Страница 82: ...USE OR PERFORMANCE OF THIS SOFTWARE Part 2 Networks Associates Technology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use i...

Страница 83: ...crosystems Inc copyright notice BSD Copyright 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Use is subject to license terms below This distributi...

Страница 84: ...WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 6 Cisco BUPTNIC copyright notice BSD Copyright c 2004 Cisco Inc and Information Network Center of Beijing Un...

Страница 85: ...RE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 8 Apple Inc copyright notice BSD Copyright c 2007 Apple Inc All rights reserved Redistribution and use in source and binary forms with or with...

Страница 86: ...or written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABI...

Страница 87: ...t Port LAN 2 RJ45 Headset Jack 1 RJ9 EHS Jack 1 RJ11 Dimensions Width Depth Height handset on cradle stand attached High position 267 mm 170 mm 180 mm 10 5 in 6 69 in 7 09 in Low position 267 mm 187 m...

Страница 88: ...onnection settings are incorrect Consult your administrator to confirm that your settings are correct If the problem persists consult your dealer Page 39 An error has occurred Restart the unit Page 70...

Страница 89: ...or dealer I cannot make long distance calls Your telephone service does not allow you to make long distance calls Make sure that you have subscribed to your telephone company s long distance service T...

Страница 90: ...ups and coffee pots away from the unit during calls The other party is using a half duplex speakerphone If the other party is using a half duplex speakerphone sound may cut out occasionally during cal...

Страница 91: ...are not matched The unit s network settings are incorrect Consult your system administrator or dealer Default Gateway is not matched with the IP Address and Subnet Mask IP Address Invalid Value Maximu...

Страница 92: ...Changed Contents Removing a Party from the Conference Page 27 Ending a Conference Call Page 28 Entering Characters Page 55 Software File Version 03 111 New Contents Making a Conference Call from Incom...

Страница 93: ...g 44 Date Template setting 44 DC jack 13 Delay Time 0 10s setting 45 DHCP Options setting 53 Dialing 21 Display 11 Display Lock setting 46 Do Not Disturb 29 E ECO Mode setting 47 EHS headsets 62 EHS j...

Страница 94: ...ing Icons 22 Mute 27 MUTE button 12 N Navigator Key 11 Network setting 49 Network Test 54 Network Test setting 54 O One touch Dialing 22 One Touch flexible button 31 Optional Group Features 30 P Page...

Страница 95: ...sage 49 Status Message setting 49 T Time setting 44 Transfer 26 TRANSFER button 12 Troubleshooting 88 U Use 12 hour Format setting 44 User ID setting 52 53 54 User Password setting 53 User settings 39...

Страница 96: ...1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output...

Страница 97: ...Document Version 2014 11 Operating Instructions 97 Notes...

Страница 98: ...98 Operating Instructions Document Version 2014 11 Notes...

Страница 99: ...Document Version 2014 11 Operating Instructions 99 Notes...

Страница 100: ...Communications Company of North America and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Communicati...

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