CUSTOMISING THE SYSTEM
124
Installation Manual
5.
Enter the subscriber's mailbox and Record the Questions. Call the VPS and Press [#6 ]
then Dial the Mailbox Number assigned to the interview mailbox. From the Main Menu
Press [6-1].
6.
Confirm that your questions have been recorded. Call the VPS and Press [#6] and the
Interview Mailbox Number. All your questions should be played.
Note
When using the Custom Service setting, 1 digit can be assigned to go to the mailbox
of the Interview Service. The mailbox owner's message waiting lamp will go on for
normal Voice Mail messages and for message left in the separate interview mailbox.
5.2.10
Automated Attendant
Automated Attendant service answers incoming calls and waits for the caller to input an
extension number. It transfers the caller to the appropriate extension.
Callers can access Automated Attendant Service by:
•
Automated Attendant Port—This service can be programmed independently of any or
all ports of the VPS. Callers reaching these ports access Automated Attendant service.
•
Service Access Command—A caller can switch to Automated Attendant service by
dialling [#8] during a call.
•
Via Custom Service—The call transfer service can be assigned to a keypad digit within
a Custom Service. After pressing this key, the caller enters Automated Attendant Service.
Note:
When the VPS calls an extension, the VPS waits for a reply. This waiting time is established
by "Call Transfer No Answer Time" in Table 61 (B6.7
5.2.11
Department Dialing Service
Callers can access extensions by pressing a key 1 through 9 (one-touch dialling). As a guide
for the caller, the Message Manager should record the Department Dialing Menu—for
example, "Thank you for calling. For overseas travel, press 1. For domestic travel, press 2. For
group travel, press 3".
This service can be assigned to a keypad digit within Custom Service; after pressing this key,
the caller will hear the Department Dialing Menu.
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Страница 11: ...VOICE PROCESSING SYSTEM OVERVIEW Installation Manual 11 Section 1 VOICE PROCESSING SYSTEM OVERVIEW ...
Страница 26: ...VOICE PROCESSING SYSTEM OVERVIEW 26 Installation Manual ...
Страница 27: ...INSTALLATION Installation Manual 27 Section 2 INSTALLATION ...
Страница 105: ...CUSTOMISING THE SYSTEM Installation Manual 105 Section 5 CUSTOMISING THE SYSTEM ...
Страница 114: ...CUSTOMISING THE SYSTEM 114 Installation Manual Screen output when Quick Setup is finished ON LINE MODE ...
Страница 139: ...FINAL SETUP Installation Manual 139 Section 6 FINAL SETUP ...
Страница 147: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING Installation Manual 147 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING ...
Страница 182: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING 182 Installation Manual ...
Страница 183: ...SYSTEM FEATURES Installation Manual 183 Appendix A SYSTEM FEATURES ...
Страница 213: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 213 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Страница 290: ...SYSTEM ADMINISTRATOR S GUIDE 290 Installation Manual ...
Страница 291: ...SYSTEM MANAGER S GUIDE Installation Manual 291 Appendix C SYSTEM MANAGER S GUIDE ...
Страница 308: ...SYSTEM MANAGER S GUIDE 308 Installation Manual 10 Confirm the entry is correct and Press 2 to accept it ...
Страница 316: ...SYSTEM MANAGER S GUIDE 316 Installation Manual ...
Страница 317: ...MESSAGE MANAGER S GUIDE Installation Manual 317 Appendix D MESSAGE MANAGER S GUIDE ...
Страница 392: ...MESSAGE MANAGER S GUIDE 392 Installation Manual ...
Страница 404: ...Glossary 404 Installation Manual ...
Страница 405: ...INDEX 405 INDEX ...