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Operating Instructions

Digital Corded/Cordless Answering System

Model shown is KX-TG9471.

Model No.

KX-TG9471C
KX-TG9472C

Before initial use, see “Getting Started” on
page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for future
reference.

This unit is compatible with Call Display. You must subscribe to the appropriate service offered
by your service provider/telephone company.
For assistance, please call

1-800-561-5505

or visit us at

www.panasonic.ca

Содержание KX-TG9471C

Страница 1: ... page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Call Display You must subscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca ...

Страница 2: ...lephone Plug in pop up window for incoming call 23 Telephone Plug in toolbar settings 23 Phonebook Base unit handset phonebook 24 Copying phonebook entries 26 Programming Programmable settings 27 Special programming 31 Registering a unit 32 Call Display Service Using Call Display service 33 Caller list 33 Answering System Answering system 36 Turning the answering system on off 36 Greeting message ...

Страница 3: ...1 KX TG9472 A AC adaptor PQLV219 2 3 B 4 wire telephone line cord with green plugs 1 1 C 2 wire telephone line cord with transparent plugs 1 1 D Desk stand Wall mounting adaptor 1 1 1 E Corded handset 1 1 F Corded handset cord 1 1 G Rechargeable batteries 2 2 4 H Handset cover 3 1 2 I Belt clip 1 2 J Charger 1 2 K mini USB cable 1 1 L CD ROM 1 1 1 The desk stand wall mounting adaptor comes attache...

Страница 4: ...adset RP TCA94 RP TCA95 KX TCA400 KX TCA430 T adaptor KX J66 2 line splitter KX J42 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Optional handset feature overview Handset optional KX TGA939C You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different col...

Страница 5: ...ng operations are possible simultaneously R An outside call and 1 pair of intercom call can be made at a time R While a caller is leaving a message on your answering system through one line the unit can make an outside call through another line Note R The maximum operating number may decrease depending on the state of usage for example when the answering system is taking a call Telephone Plug in f...

Страница 6: ...Medical R Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max R Do not use the product in health care facilities if any regulations posted in the area instruct you...

Страница 7: ...ception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product ...

Страница 8: ...umption Base unit Standby Approx 1 2 W Maximum Approx 2 7 W Charger Standby Approx 0 6 W Maximum Approx 3 6 W R Interface USB 2 0 Full speed 12 Mbps R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 8 Important Informatio...

Страница 9: ...r situation To connect to a 2 line telephone jack page 9 To connect to 2 single line telephone jacks page 9 If you use the unit as a single line telephone only page 10 Connect the telephone line cord until it clicks into the base unit and telephone line jack To connect to a 2 line telephone jack 4 wire cord To 2 line telephone jack RJ14C GREEN plug Click To connect to 2 single line telephone jacks...

Страница 10: ... connect to a 2 line telephone jack For this connection please purchase a Panasonic 2 line splitter page 4 Example DSL ADSL line is line 2 To 2 line telephone 2 line splitter Transparent plug DSL ADSL filter 2 wire cord 4 wire cord GREEN plug Click Click Click jack RJ14C DSL ADSL filter not supplied is required if you have DSL ADSL service To connect to 2 single line telephone jacks Example DSL AD...

Страница 11: ...cement we recommend using the Panasonic rechargeable batteries noted on page 4 6 R Wipe the battery ends with a dry cloth R Avoid touching the battery ends or the unit contacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to ...

Страница 12: ...wall mounting use page 9 45 MERASEN MCLEARN MnN STOP EXIT MANSWER ON OFFN ANSWER ON OFF indicator MLOCATORN MINTERCOMN M N PLAY Message indicator MHOLDN MREDIALN MPAUSEN MFLASHN MCALL WAITN M N SP PHONE Speakerphone SP PHONE indicator n Control type Soft keys The base unit features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MD...

Страница 13: ...key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking Belt clip n To attach n To remove Display indicators Base unit display items Item Meaning Indicates the selected line s for answering system operations and settings 1 L L Ringer volume is off 1 page 17 Night mode is on page 31 PRIV Privacy mode is on page 19 1 Corresp...

Страница 14: ... being received Flashing A call is put on hold or the answering system is answering a call USB indicator on the base unit Status Meaning Light off Telephone Plug in is not active Light on Telephone Plug in is active Initial settings n Direct command code Programmable settings can be accessed by pressing MMENUN and then the corresponding code on the dial keypad page 27 Example Press MMENUN 110 n Sy...

Страница 15: ...ary pulse dial service Program this setting using either the base unit or one of the handsets Base unit Handset 1 MMENUN 120 2 MbN Select the desired setting a MSAVEN 3 Proceed with the operation for your unit Base unit MnN EXIT Handset MOFFN Line selection mode The line selection mode determines which line is selected when you lift the corded handset you press M N on the base unit when making ans...

Страница 16: ...omatically selected and the line number is displayed To change the line selection mode see page 15 R You can also select the line manually by pressing MLINE 1N or MLINE 2N 3 When you finish talking press MOFFN or place the handset on the charger Note R The LINE 1 indicator or LINE 2 indicator on the base unit lights up while using the handset Using the speakerphone 1 Dial the phone number and pres...

Страница 17: ... see page 15 R You can also answer the call by pressing MLINE 1N or MLINE 2N R You can also answer the call by pressing any dial key from 0 to 9 or Any key answer feature 2 When you finish talking press MOFFN or place the handset on the charger Auto talk You can answer calls simply by lifting the handset off the charger You do not need to press M N To turn this feature on see page 29 Adjusting the...

Страница 18: ...aiting services the 2nd caller s information is displayed on the base unit or handset that is in use after you hear the Call Waiting tone Base unit Handset 1 Press MCALL WAITN to answer the 2nd call 2 To switch between calls press MCALL WAITN Note R Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pul...

Страница 19: ...ou can use the other line in the following ways When a call is being received on the other line during a conversation an interrupt tone will be heard page 29 You can answer the 2nd call while holding the 1st call During an outside call you can also make a call using the other line by holding the 1st call Base unit Example If you are using line 1 1 Press MHOLDN to put the 1st call line 1 on hold 2 ...

Страница 20: ...tlook 2010 R The screen shots shown in these instructions may differ slightly from those of the actual product R Software features and appearance are subject to change without notice Installing the Telephone Plug in Before installing Telephone Plug in make sure of the following Microsoft Office Outlook is installed on your computer The base unit is not connected to your computer with the mini USB ...

Страница 21: ... installed correctly a toolbar appears in the Microsoft Office Outlook display You can make calls from the base unit speakerphone using the toolbar Making a call from the Microsoft Outlook contact list 1 3 2 Microsoft Office Outlook 2010 users 1 Find and double click the desired contact 2 Click Phone numbers A 3 Click the phone number you want to call B 4 Click Call from line1 or Call from line2 t...

Страница 22: ... select the desired line B 2 Enter the phone number in the toolbar A R Only the following keys are accepted max 24 digits 0 to 9 H p Pause and f Flash 3 Press the Enter key on your computer to dial the number Making a call from the redial list When you are using functions other than the contact list you can make a call from the redial list Confirm Dial number is displayed in the toolbar The last 1...

Страница 23: ...new contact R To call back the caller displayed on the pop up window click Call from line1 or Call from line2 to select the desired line Important R To use Telephone Plug in features you must subscribe to a Caller ID service Contact your service provider telephone company for details Telephone Plug in toolbar settings 1 2 1 Click Options in the toolbar 2 Change the following settings as necessary ...

Страница 24: ...2 a b c 2 3 D E F 3 d e f 3 4 G H I 4 g h i 4 Key Character 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key Base unit Press M N to move the cursor to the next space Handset Press MEN to move the cursor to the next space R in the above table represents a single space Erasing the c...

Страница 25: ... key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary Searching by group 1 Proceed with the operation for your unit Base unit M N Handset MMENUN 280 2 MGROUPN 3 MbN Select the group you want to search a MSELECTN R If you select All groups the unit ends the group search 4 MbN Select the desired entry Editi...

Страница 26: ...mbers you wish to chain dial page 24 Copying phonebook entries You can copy phonebook entries from the base unit to a handset or vice versa Important R Group ringer tones are not copied R You cannot copy the phonebook entries between handsets Copying an entry Base unit 1 M N 2 MbN Select the desired entry a MMENUN 3 MbN Copy a MSELECTN 4 Enter the handset number to copy to R When an entry has been...

Страница 27: ...ENUN a Enter the desired code Example Press MMENUN 110 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MnN EXIT on the base unit or MOFFN on the handset Note R The unit column shows the unit s that can be used to program the item Only the base unit can program the item Only the handset can program the item Both the ...

Страница 28: ...lay new msg msg message 323 38 Play all msg 324 38 Erase all 1 325 38 Settings Ring count 1 Toll saver 2 7 rings 4 rings 211 40 Recording time 1 1 min 2 min 3 min 305 41 Remote code 1 111 306 39 Call screening On Off 310 36 Main menu Ringer settings Sub menu 1 Sub menu 2 Settings Code Unit Ringer volume 2 Line1 Base unit Level 1 3 3 Off Handset Level 1 6 6 Off 160 17 Line2 Ringer tone 3 4 5 Line1 ...

Страница 29: ... 720 31 Time adjustment 1 7 Caller ID auto Manual 226 Contrast Display contrast Level 1 6 3 145 Key tone 8 On Off 165 Auto talk 9 On Off 200 17 Line select Auto Line1 Line2 250 15 Set tel line Set dial mode 1 Tone Pulse 120 15 Set flash time 1 10 Line1 Line2 80 ms 90 ms 100 ms 110 ms 160 ms 200 ms 250 ms 300 ms 400 ms 600 ms 700 ms 900 ms 121 18 Set line mode 1 11 Line1 Line2 A B 122 VM tone detec...

Страница 30: ...an outside call while you are on the other line or an intercom call If you select On the tone sounds 2 times 7 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Call Display subscribers only To use this feature set the date and t...

Страница 31: ...a MSAVEN 3 Proceed with the operation for your unit Base unit MnN EXIT Handset MOFFN R When the night mode is set is displayed Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important R Set the date and time beforehand page 14 Handset 1 MMENUN 720 2 MbN Select the desired alarm option a MSELECTN Off Turns alarm off Go to step 7 Once An alarm sou...

Страница 32: ...0 seconds 3 Handset Press MOKN then wait until a long beep sounds Note R When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same base unit This allows the handset to end its wireless connection with the system 1 MMENUN 13...

Страница 33: ...Ringer ID This feature can help you identify who is calling by using different ringer tones for different groups of callers When adding an entry to the phonebook you can assign it to the desired group page 24 When a call is received from a caller assigned to a group the ringer you selected for that group rings after caller information is displayed If you select No ringer ID default the unit uses t...

Страница 34: ...1 Area code Local phone number Example 1 555 321 5555 Local phone number Example 321 5555 Area code Local phone number Example 555 321 5555 4 Proceed with the operation for your unit Base unit Lift the corded handset Handset M N R If the indicated line is already being used or you want to select the other line Base unit Press MLINE 1N or MLINE 2N then lift the corded handset Handset Press MLINE 1N...

Страница 35: ...haracters max page 24 a MOKN 5 Edit the phone number if necessary 24 digits max a MOKN 6 MbN Select the desired group page 24 a MSELECTN 2 times 7 Proceed with the operation for your unit Base unit MnN EXIT Handset MOFFN 35 Call Display Service ...

Страница 36: ...ne s a MANSWER ON OFFN n To turn off Press MANSWER ON OFFN Note R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call screening Base unit Handset While a caller is leaving a message you can listen to the call through the unit s speaker To adjust the speaker volume press MDN or MCN repeatedly You can answer the call by lifting the corded handset form t...

Страница 37: ...stem during playback Key Operation MDN or MCN Adjust the speaker volume M N Repeat message 1 M N Skip message MPAUSEN Pause message To resume playback press M N MnN STOP Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Calling back Call Display subscribers only If caller information was received for the call y...

Страница 38: ...0a8 3 Turn answering system on for both line 1 and line 2 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Playback a MSELECTN 3 For English voice guidance only When you press a line selection number 1 2 or 0 the selected line s is announced then press 8 Calling back Call Display subscribers only If caller information is received for the ...

Страница 39: ...ote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance ...

Страница 40: ...the end of the 4th ring when there are no new messages If you call your phone from outside to listen to new messages page 39 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call Program this setting using either the base unit or one of the handsets Base unit Handset 1 MMENUN 211 2 MbN Select the desired setting a MSAV...

Страница 41: ...first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min Program this setting using either the base unit or one of the handsets Base unit Handset 1 MMENUN 305 2 MbN Select the desired setting a MSAVEN 3 Proceed with the operation for your unit Base unit MnN EXIT Hand...

Страница 42: ...ng and holding MOFFN on the handset until a beep sounds R If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the unit may not indicate new messages Voice Mail VM tone detection Base unit Handset Your service provider telephone company sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you know you have new Voice Mail mes...

Страница 43: ...N to answer the page 2 When you finish talking place the corded handset on the cradle or press MINTERCOMN Handset 1 Press M N to answer the page 2 When you finish talking press MOFFN Note for base unit and handset R The ringer volume for intercom calls follows the higher volume level of the 2 lines page 28 Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN ...

Страница 44: ...UN a MbN Conference a MSELECTN R The 2 calls are combined R To hang up only one line press MLINE 1N or MLINE 2N for the party with which you want to continue talking R To put both lines on hold press MHOLDN To talk with only one caller press MLINE 1N or MLINE 2N for the party with which you want to continue talking To resume both lines press MCONFN Conference call with an outside call and an inter...

Страница 45: ...o that the words UP WALL are facing up B Tuck the telephone line cord inside the wall mounting adaptor C Connect the AC adaptor cord and telephone line cord 3 1 2 3 Insert the lower tabs of the adaptor into the unit s bottom slots A then insert by pushing down the levers of the adaptor into the upper slots B R The words UP WALL should be facing up A B A B 4 Mount the unit on a wall then slide down...

Страница 46: ...Phonebook copy is incomplete The receiver s phonebook memory is full Erase the unwanted phonebook entries page 25 from the other unit the receiver and try again Memory full R The phonebook memory is full Erase unwanted entries page 25 R Message memory is full Erase unwanted messages page 37 38 Messages full R Message memory is full Erase unwanted messages page 37 38 No link to base Reconnect AC ad...

Страница 47: ...ing a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properl...

Страница 48: ...tion Caller information is not displayed R You must subscribe to Call Display service Contact your service provider telephone company for details R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack plug the unit directly into the wall jack R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the b...

Страница 49: ...full Erase unwanted messages page 37 R The answering system is activated for both lines and the 1st caller is leaving a voice message The 2nd caller cannot leave a message but the caller information will be stored page 33 R If you subscribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contac...

Страница 50: ...nd then re install the latest version of Telephone Plug in page 21 Visit our Web site below to download the latest version of Telephone Plug in English https panasonic ca english customercare downloads asp French https panasonic ca french serviceclient telechargement asp The caller information shown on the unit s display handset and base unit differs from the information shown on the pop up window...

Страница 51: ...ries from the handset and leave to dry for at least 3 days After the base unit handset are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 51 Useful Information ...

Страница 52: ...his unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause inter...

Страница 53: ...adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warr...

Страница 54: ...irect command code 27 Display Contrast 29 Language 15 E Error messages 46 F Flash 18 29 G Groups 24 33 H Handset Deregistration 32 Locator 43 Registration 32 Hold 17 I Intercom 43 Interrupt tone 29 K Key tone 29 L Line mode 29 Line selection mode 15 M Making calls 16 Missed calls 33 Mute 18 N Night mode 31 P Pause 16 Phonebook 24 Phonebook copy 26 Power failure 11 R Redialing 16 Ringer ID 33 Ringe...

Страница 55: ...55 Notes ...

Страница 56: ...with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in Malaysia TG9471C TG9471C PNQX3180ZA TT0611MG0 ...

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