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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use

Problem

Cause/solution

The handset does not turn
on even after installing
charged batteries.

R

Place the handset on the base unit or charger to turn on the
handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 8).

R

Fully charge the batteries (page 9).

R

Check the connections (page 8).

R

Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.

R

The handset has not been registered to the base unit. Register
the handset (page 46).

The handset display is
blank.

R

The handset is not turned on. Turn the power on (page 12).

I cannot hear a dial tone.

R

Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.

R

The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.

I cannot use the smart
function key even if the
smart function indicator is
flashing slowly.

R

Another unit is in use. Wait and try again later.

R

The key lock feature is turned on. Turn it off (page 18).

I cannot use the intercom
or phonebook copy
feature.

R

These features are available between the handsets. Although
the handset displays

“

Intercom

”

,

“

Copy All

”

, or

“

Copy

”

,

these features are not available for single handset models.

Programmable settings

Problem

Cause/solution

The display is in a
language I cannot read.

R

Change the display language (page 13).

43

Useful Information

TG67xxBX_UE(en)_0125_ver101.pdf 43

2017/01/25 11:28:23

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Содержание KX-TG6711BX

Страница 1: ...igital Cordless Phone Model shown is KX TG6711 Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG67xxBX_UE en _0125_ver101 pdf 1 2017 01 25 11 28 20 ...

Страница 2: ... 18 Phonebook Handset phonebook 20 Copying phonebook entries 21 Programming Programmable settings 22 Special programming 26 Caller ID Service Using Caller ID service 31 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 33 Listening to messages using the base unit 34 Listening to messages using the handset 34 Remote operation 35 Answering sy...

Страница 3: ... TG6721BX KX TGA671BX 1 KX TG6722BX KX TG6721BX KX TGA671BX 2 KX TG6721UE KX TG6721UE KX TGA671BX 1 R The suffix BX UE in the following model numbers will be omitted in these instructions KX TG6711BX KX TG6712BX KX TG6721BX KX TG6722BX KX TG6711UE KX TG6712UE KX TG6721UE Feature differences Series Answering system Intercom Between handsets KX TG6711 series U 1 KX TG6721 series U U 2 1 KX TG6712 2 ...

Страница 4: ...2 See page 4 for replacement battery information 3 The handset cover comes attached to the handset A B C D E Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable batteries HHR 4MVT or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batte...

Страница 5: ...ot allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the t...

Страница 6: ...ctric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatib...

Страница 7: ...ide the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications R Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per cha...

Страница 8: ...ve DSL ADSL service Click To telephone line DSL ADSL filter Click Press plug firmly To power outlet Incorrect Correct Use only the supplied telephone line cord Hook n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displaye...

Страница 9: ...of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 15 hou...

Страница 10: ...rophone Charge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN Caller list View the caller list MEN T Redial View the redial list Base unit n KX T...

Страница 11: ... LCD and key backlight is off page 24 R When displayed next to the battery icon Answering system is on 3 page 33 R When displayed with a number New messages have been recorded 3 page 34 Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and caller messages are not recorded 3 page 37 Battery level Alarm is on page 27 Equa...

Страница 12: ... search page 20 Turns the key lock feature off page 18 Stops alarm page 27 Snooze button on the alarm page 27 Selects a character entry mode Icon Action Selects entries or handsets page 14 27 Stops recording or playback 2 Stores phone numbers page 28 32 Inserts a dialling pause Erases the selected item or returns to the outside call Allows you to make an intercom call 1 page 39 Erases a number cha...

Страница 13: ... Arabic Persian Year Month Date English Date Month Year R The date and time may be incorrect after a power failure In this case set the date and time again Dialling mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 120 2 MbN Select the desired setting 3 a M N Smart ...

Страница 14: ...set for each handset 1 KX TG6721 series page 3 1 278 2 MbN Select the desired setting and press R is displayed next to the selected features R To cancel a selected feature press again disappears 3 a M N Note R If the smart function indicator flashes when the handset is not placed on the base unit or charger battery consumption is faster than usual One touch eco mode The MR ECON button on the hands...

Страница 15: ... the fixing method are strong enough to support the weight of the unit R Drive the screws not supplied into the wall n Base unit Hook Screws 49 mm n Charger 25 mm Screws Hooks 15 Getting Started TG67xxBX_UE en _0125_ver101 pdf 15 2017 01 25 11 28 21 ...

Страница 16: ...nebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a 2 Dial the phone number a M N Note R A 3 second pause is inserted each time is pressed Answering calls When a call is being received the smart function indicator flashes rapidly 1 Lift the handset and press M N or M N when the unit rings R You can also answer the ca...

Страница 17: ...e the recall flash time see page 25 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ...

Страница 18: ...e The base unit will not perform any other functions You can program Power Failure and the default setting is Auto page 25 Important R If a handset is not placed on the base unit when a power failure occurs Base no power Press e or Press e is displayed After pressing M N on the handset place it on the base unit to start power back up mode R Power back up mode will not work if the battery level of ...

Страница 19: ...or more handsets are registered You should leave one handset on the base unit for supplying power and use another handset for making calls For the operation please see Making calls page 16 Note R During a call with the handset placed on the base unit power back up mode the call may be disconnected if you touch the handset In such case try to call back R The range of the base unit is limited during...

Страница 20: ...ay the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Editing entries 1 Find the desired entry page 20 a 2 MbN Edit a 3 Edit the name if necessary 16 characters max page 40 a 4 Edit the phone number if necessary 24 digits max a 2...

Страница 21: ...20 Copying phonebook entries Available for KX TG6712 KX TG6722 You can copy phonebook entries between 2 handsets Copying an entry 1 Find the desired entry page 20 a 2 MbN Copy a 3 MbN Select the handset you want to send the phonebook entry to a R When an entry has been copied Completed is displayed R To continue copying another entry MbN Yes a a MbN Select the desired entry a 4 M N Copying all ent...

Страница 22: ...1 2 Select the desired setting a R This step may vary depending on the feature being programmed R To exit the operation press M N Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operati...

Страница 23: ...Screening 1 On 0 Off 310 33 Answer On 2 327 33 Answer Off 2 328 33 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 13 Memo Alarm 1 3 Alarm 1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Main menu Intercom 5 Operation Code Paging the desired unit 274 39 23 Programming TG67xxBX_UE en _0125_ver101 pdf 23 2017 01 25 11 28 21 ...

Страница 24: ...First Ring 2 8 1 On 0 Off 173 Time Settings Set Date Time 2 101 13 Memo Alarm 1 3 Alarm 1 3 1 Once 2 Daily 3 Weekly 0 Off 720 26 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 28 Caller Barred 2 217 28 Eco Setup Transmission Power 2 1 Normal 2 Low 725 14 Display Setup LCD Key Backlight 1 On 0 Off 276 Contrast Display contrast 1 6 Level 1 6 3 145 Top Key Setup 278 14 Keytones 9 1 On ...

Страница 25: ...38 29 Register Register H set 130 46 Cancel Register 3 131 46 Power Failure 1 Auto 0 Off 152 18 Language Display English 110 13 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset 0 6 Off 6 6 160 17 Base Unit 1 2 0 6 Off 6 3 G160 Ringtone 6 7 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 27 Start End 23 00 06 00 237 27 Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 ...

Страница 26: ...ly remove the first ring if the unit rings two times or more by default which depends on your service provider telephone company 9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 10 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answe...

Страница 27: ...all Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important R Set the date and time beforehand page 13 R We recommend turning the base unit ringer off page 24 in addition to turning the ...

Страница 28: ... call barred list the call is logged in the caller list page 31 with after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call barred list Important R You must store the phone number with an area code in the call barred list n From the caller list 1 MFN 2 MbN Select the entry to be barred a 3 MbN Caller Barred a 4 MbN Yes a a M N n By entering phone n...

Страница 29: ...ou If you forget your PIN contact an authorised service centre 1 132 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a a M N Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 4 Contact your Panasonic dealer for details Important R Be...

Страница 30: ... step must be completed within 90 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode press M N R The registration tone stops KX TG6721 series page 3 30 Programming TG67xxBX_UE en _0125_ver101 pdf 30 2017 01 25 11 28 22 ...

Страница 31: ... handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 13 Viewin...

Страница 32: ... phone number before calling back 1 MFN 2 MbN Select the desired entry 3 a Edit the number R Press dial key 0 to 9 to add to delete 4 M N Erasing selected caller information 1 MFN 2 MbN Select the desired entry 3 a MbN Yes a a M N Erasing all caller information 1 MFN 2 a MbN Yes a a M N Storing caller information to the phonebook 1 MFN 2 MbN Select the desired entry a 3 MbN Phonebook a 4 To store ...

Страница 33: ...e not displayed on the handset even if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The a...

Страница 34: ...own greeting message 1 304 2 a M N Playing back the greeting message 1 303 2 M N Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operat...

Страница 35: ...You can also erase as follows a MbN Yes a Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press during playback 2 MbN Call Back a Editing the number before calling back 1 Press during playback 2 MbN Edit Call a 3 Edit the number a M N Erasing all messages 1 325 2 MbN Yes a a M N Remote operation Usin...

Страница 36: ...op playback Key Operation 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely...

Страница 37: ...r service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time...

Страница 38: ... have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided by your service provider telephone company rath...

Страница 39: ...pressing MSmart functionN Transferring calls conference calls Available for KX TG6712 KX TG6722 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press to put the call on hold 2 MbN Select the desired unit a 3 Wait for the paged party to answer R If the paged party does not answer press to return to the outside call ...

Страница 40: ... the display language you select English R Press MEN to move the cursor to the next space then press the appropriate dial key Arabic Persian R Press MFN to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Arabic Persian and Extended When in these entry modes except Numeric you can select whi...

Страница 41: ...vailable Persian character table R When you select Persian as the display language Persian character table is available Extended character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase 41 Useful Information TG67xxBX_UE en _0125_ver101 pdf 41 2017 01 25 11 28 22 ...

Страница 42: ...led R Phonebook copy failed page 21 Confirm the other handset the receiver is in standby mode and try again Incomplete R The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full R The phonebook memory is full Erase unwanted entries page 20 R Message memory is full Erase unwanted messages page 34 35 R The call barred ...

Страница 43: ...he supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the...

Страница 44: ... is not registered to the base unit Register it page 46 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 14 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the...

Страница 45: ...e adjustment to Manual off page 23 The name stored in the phonebook is not fully displayed while an outside call is being received R Edit the phonebook entry name to fit in 1 line of text page 20 Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 33 R The message memory is full Erase unwanted messages page 34 R The rec...

Страница 46: ...econds No registration tone n KX TG6721 series page 3 Press and hold M N for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press M N again to stop then repeat this step KX TG6712 KX TG6722 R The next step must be completed within 90 seconds 3 Handset a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a R If you forget your PIN ...

Страница 47: ... code 22 Display Contrast 24 Language 13 E Eco mode 14 Equalizer 17 Error messages 42 F First ring 24 H Handset Deregistration 46 Locator 39 Name 28 Registration 46 Hold 17 I Incoming call barring 28 Intercom 39 K Key lock 18 Keytones 24 M Making calls 16 Missed calls 31 Mute 17 N Night mode 27 P Pause 16 Phonebook 20 PIN 29 Power failure power back up operation 18 Power on off 12 Privacy mode 25 ...

Страница 48: ... assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Panasonic Corporation 2012 TG6711BX TG6711BX PNQX5146YA TT0712YK1027 E TG67xxBX_UE en _0125_ver101 pdf 48 2017 01 25 11 28 23 ...

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