Voicemail service
In addition to your unit’s answering system
you may also have voicemail service from your
phone service provider.
Voicemail is an
answering service that may be offered by your
phone service provider. This service can also
record calls when you are unavailable to answer
the phone or when your line is busy. Messages
are recorded on the phone company system and
not on the unit’s answering system.
R
To use the voicemail service rather than the
unit’s answering system, turn off the answering
system (page 48).
If you have unit’s answering system set to on and
also the voicemail enabled, the system with least
amount of rings will record the message first.
Example:
If the unit’s answering system is set to 4 rings
(page 53) and the voicemail answering system
provided by your phone company is set to 6 rings
(call your service provider), the unit’s answering
system will record the incoming call first.
Storing the voicemail (VM) access
number
In order to listen to your voicemail messages, you
must dial your phone service provider’s voicemail
access number. Once you have stored your
voicemail access number, you can dial it
automatically (page 55).
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1
M
MENU
N#331
2
Enter your access number (24 digits max.).
a
M
SAVE
N
3
Proceed with the operation for your unit.
Handset:
M
OFF
N
Base unit:
M
EXIT
N
Note:
R
When storing your voicemail access number
and your mailbox password, press
MDN
(Pause)
on the handset or
M
PAUSE
N
on the base unit to
add pauses (page 17) between the access
number and the password as necessary.
Contact your phone service provider for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses
Password
PPPP
8888
To erase the voicemail access number
Handset / Base unit
1
M
MENU
N#331
2
Press and hold
M
CLEAR
N
until all digits are
erased.
a
M
SAVE
N
3
Proceed with the operation for your unit.
Handset:
M
OFF
N
Base unit:
M
EXIT
N
Voicemail (VM) tone detection
Handset / Base unit
Your phone service provider sends special signals
(sometimes called “voicemail tones” or “stutter
tones”) to the unit to let you know you have new
voicemail messages. If you hear a series of dial
tones followed by a continuous dial tone after you
press
M
N
on the handset or lift the corded
handset, you have new voicemail messages. Soon
after you hang up a call or after the phone stops
ringing, your unit checks the phone line to see if
new voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send
voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is
“
On
”
.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1
M
MENU
N#332
2
MbN
: Select the desired setting.
a
M
SAVE
N
3
Proceed with the operation for your unit.
Handset:
M
OFF
N
Base unit:
M
EXIT
N
54
For assistance, please visit http://shop.panasonic.com/support
Useful Information
