5.1 Troubleshooting
Installation Manual
181
5.1.3
Operation
PROBLEM
PROBABLE CAUSE
SOLUTION
•
Cannot set the IP address,
subnet mask address, and
PBX IP address to the IP-
PT.
•
An unusable value is being
set.
•
Set an IP address within the valid
range. IP address of the IP-PT/PBX:
"1.0.0.0" to "223.255.255.255" Subnet
mask address: "0.0.0.0" to
"255.255.255.255"
•
Cannot register the IP-PT.
•
The necessary network
parameters are not set to
the IP-PT.
•
When not using a DHCP server, set the
IP address, subnet mask address, and
enter the PBX IP address. If necessary,
also enter the IP address of the default
gateway.
•
When using a DHCP server, enter the
PBX IP address.
•
The IP-PT cannot connect to
the PBX.
•
The wrong IP address,
subnet mask address, PBX
IP address, or default
gateway address was
entered.
•
Check each parameter and enter the
correct value.
•
The Ethernet cable is not
connected correctly.
•
Check the Ethernet cable connections.
•
The DHCP server is not
active.
•
Restart the DHCP server.
•
Disable DHCP and re-enter settings as
appropriate.
•
When using the
speakerphone on an APT,
nothing is audible.
•
The HANDSET/HEADSET
selector is set to the
"HEADSET" position.
•
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the
speakerphone/monitor
mode with a DPT, nothing is
audible.
•
The "HEADSET" mode is
selected by Personal
Programming, "Handset/
Headset Selection".
•
When the headset is not used, select
the "HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure,
extensions connected to
ports 1 to 4 of MSLC16/
SLC16 and ports 1 to 2 of
DHLC8/SLC8 cards do not
operate.
•
A DPT or APT is connected
to the extension port.
•
The dialing mode (tone or
pulse) is incorrect.
•
Disconnect the DPT or APT and
connect an SLT.
•
Set the Tone/Pulse switch to the other
position.
•
Originating an outside call,
call transfer, or conference
cannot be performed.
•
The corresponding flexible
button does not exist on the
PT.
Program the flexible button. Refer to
"1.6.3 Flexible Buttons" in the Feature
Manual.
Содержание KX-TDE110
Страница 38: ...1 4 Specifications 38 Installation Manual ...
Страница 44: ...2 1 Information about the Activation Keys 44 Installation Manual ...
Страница 166: ...3 14 Starting the PBX 166 Installation Manual ...
Страница 186: ...5 1 Troubleshooting 186 Installation Manual ...
Страница 187: ...Installation Manual 187 Index ...
Страница 191: ...Index Installation Manual 191 ...