1.1 Incoming Call Features
42
Feature Guide
1.1.3.3
Call Waiting
Description
Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer
the second call by disconnecting the current call or placing it on hold.
The following notification method can be assigned for each extension depending on the call waiting and the
telephone type:
a)
Call Waiting Tone:
Tone from the handset or built-in speaker
b)
OHCA:
Voice from the built-in speaker
c)
Whisper OHCA:
Voice from the handset
d)
Off:
No notification.
This feature is also known as Busy Station Signalling (BSS).
Conditions
•
Automatic Call Waiting
Through system programming, it is possible to select whether a call waiting tone is automatically sent
to the extension when receiving trunk calls, doorphone calls, external sensor calls and hold-recall calls.
Through system programming, it is also possible to select whether extensions will receive Automatic
Call Waiting from intercom calls.
•
Call Waiting call for an extension in a VM group (DPT/DTMF) is not available.
•
Data Line Security
Setting Data Line Security cancels the Call Waiting setting. (
→
•
Call Waiting Tone
A PT user can hear different Call Waiting tones for trunk call and intercom call if "
Tone 2
" has been
selected through personal programming (Call Waiting Tone Type Selection). If "
Tone 1
" has been
selected, the same Call Waiting tone will be heard for both trunk call and intercom call.
All Call Waiting tone patterns have a default (
→
•
Caller Information
With the Call Waiting tone, the caller's information flashes on the display for five seconds, followed by
a 10-second pause, then flashes again for five seconds.
•
Call Waiting from the Telephone Company
Besides the Call Waiting service within the PBX, the Call Waiting tone offered by an analogue line from
the telephone company informs the extension user of another incoming trunk call that is waiting. He can
answer the second call by disconnecting the current call or placing it on hold using EFA. For details,
consult your telephone company.
Call Type
Notification Method
DPT
IP-PT
Other Telephone
Intercom Call
Call Waiting tone/OHCA/
Whisper OHCA/Off
Call Waiting tone/
Whisper OHCA/Off
Call Waiting tone/Off
Trunk Call*
Call Waiting tone/Off
*: Including a doorphone call, call via an incoming call distribution group, and a trunk call transferred from
another extension.
Содержание KX-TDA15
Страница 15: ...Feature Guide 15 Section 1 Call Handling Features ...
Страница 62: ...1 2 Receiving Group Features 62 Feature Guide Feature Guide References 1 2 2 4 Queuing Feature ...
Страница 91: ...1 5 Making Call Features Feature Guide 91 User Manual References 1 2 1 Basic Calling ...
Страница 102: ...1 5 Making Call Features 102 Feature Guide 2 2 1 Class of Service COS User Manual References 1 2 1 Basic Calling ...
Страница 151: ...1 10 Conversation Features Feature Guide 151 Feature Guide References 1 18 2 Flexible Buttons ...
Страница 359: ...Feature Guide 359 Section 2 System Configuration and Administration Features ...
Страница 401: ...Feature Guide 401 Section 3 Appendix ...
Страница 413: ...Feature Guide 413 Index ...
Страница 419: ...Index Feature Guide 419 ...