1.2 Receiving Group Features
Feature Guide
31
2.
Call Waiting for ICD Group (Group Call Waiting)
If all agents in a group are busy when a call arrives they can receive a call waiting tone. The Group Call
Waiting mode selected through system programming determines how the call waiting tone is distributed
to the agents.
Note
Each member extension must turn on Call Waiting for his or her extension in order to receive a
group call waiting tone. (
→
[How the Group Call Waiting Feature Works]
The selected Group Call Waiting mode and Group Call Distribution method determine how call waiting
tones are distributed to agents of a group.
If Group Call Waiting mode is "Distribution" and Group Call Distribution method is "Priority Hunting", the
extension with priority will hear a call waiting tone.
If Group Call Waiting mode is "All", every extension will hear a call waiting tone, no matter which Group
Call Distribution method is programmed.
Ring
All extensions in the group ring simultaneously.
Delayed Ringing
Each extension can be programmed for Delayed Ringing (
→
Delayed Ringing [621]), which allows extensions to be alerted to calls by
flashing buttons only. Each extension can be programmed to not ring at
all, or to ring only after a preprogrammed time has passed. Received
calls can be answered even if they are not ringing.
*
Incoming calls are placed in the queue upon arrival. Member extensions will not hear call waiting
tones.
Distribution Method
Description
Delayed Ringing:
Rings after a
specified time delay.
Immediately ring simultaneously.
Extn.
A
Extn.
B
Extn.
C
Extn.
D
When Group
Call Waiting
Mode is:
UCD
Priority Hunting
Ring
Any of the above
And Group Call
Distribution
Method is:
Distribution
All
Group Call Waiting
Distribution will be:
UCD
Priority Hunting
PT/PS with idle
G-DN button
Any telephone
Compatible
Telephone
Ring (All busy extensions
hear a call waiting tone)
Not available*
Содержание KX- TAW848
Страница 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Страница 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Страница 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Страница 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Страница 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Страница 232: ...3 3 PT Programming 232 Feature Guide ...
Страница 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Страница 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Страница 568: ...4 16 Maintenance 10 568 Feature Guide ...
Страница 569: ...Feature Guide 569 Section 5 Appendix ...
Страница 577: ...Feature Guide 577 Index ...
Страница 583: ...Index Feature Guide 583 ...