7.5.3 Utility—Report—UM View Reports
Unified Messaging (UM) system reports can be generated in order to monitor voice mail operations. Reports
can be displayed on a PC, printed, or exported.
This screen can be accessed only in On-line mode.
To view a report
1.
In the
View Report
tab, select the desired report from the
Report Parameters
drop-down list.
2.
Specify a range of mailbox numbers in the
From
and
To
boxes, or click
Select all mailboxes
.
3.
Click
View Report
.
Some reports can be viewed as a table or as a graph. For these reports, select "Table" or "Graph" under
View As
before clicking
View Report
.
To export a report
A report can be printed from Web Maintenance Console or exported as a text file or CSV file.
1.
When viewing a report, select
Print Out (PC)
,
Text
, or
Comma-separated values (CSV)
from the
drop-down menu.
2.
Click
Export
.
3.
If you select Print Out (PC):
A print command is sent to the PC. Follow any prompts to print the report.
If you select Text or Comma-separated values (CSV):
A file save dialogue is displayed. Specify the folder to export the report file to.
To clear a report
For each report, all data can be cleared. Follow the steps below to clear all report data. Some reports can also
be set to automatically clear at specified times.
1.
Select the
Report Data Clear (Manual)
tab.
2.
Select the desired report from
Report Parameters
.
3.
Click
Report Data Clear
.
To automatically clear report data:
1.
Select the
Report Data Clear (Scheduled)
tab.
2.
Select
Daily
,
Weekly
,
Monthly
, or
Yearly
, and specify the time, the day of week or day of month, and the
month, as necessary.
3.
Select the desired report from
Report Parameters
.
4.
Click
OK
.
Note
For scheduling the Automatic Report Data Clear, if a day is specified that does not exist (i.e., February 31),
the Automatic Report Data Clear will not be performed.
Unified Messaging System Reports
Report Type
Description
Mailbox Information Report
The mailbox information report displays configuration parameters
(from owner’s extension to e-mail options) for a specified mailbox
or a range of mailboxes. 50 records are displayed at a time for this
report.
PC Programming Manual
123
7.5.3 Utility—Report—UM View Reports
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