2.10.4.4 Whisper OHCA
Description
An extension user can send a spoken message to a busy extension that will be heard directly by only the called
extension user, through the handset, without interrupting the ongoing conversation. The caller cannot hear the
ongoing conversation or the called extension user’s reply, unless the called extension user puts the current
party on hold and switches to the waiting caller.
Conditions
•
COS programming determines which extensions can use this feature.
•
This feature is available when the calling and called extension use one of the following telephones:
–
KX-DT300 series
–
KX-DT500 series
–
KX-T7600 series
–
KX-T7500 series
–
KX-T7400 series (except KX-T7451)
–
IP-PT
•
If the Whisper OHCA feature cannot be used due to COS or telephone type, the Call Waiting tone will be
sent to the called extension. (
®
•
To receive Whisper OHCA on an IP-PT, the preferred codec must be either G.711 or G.729A. When an
extension user is on a call using the G.722 codec and receives Whisper OHCA, he will hear the Call Waiting
tone instead. (
®
•
If the called extension does not use a KX-DT300, KX-DT500, KX-T7600, KX-T7500, or KX-T7400 series
telephone, or an IP-PT, but forces Whisper OHCA, the announcement may be heard by the other party.
•
It is possible to enable Whisper OHCA on any telephone. However, it may not work properly. (e.g., The
voice may be heard by the other party.)
•
When a non-IP extension is connected to a non-IP trunk and the extension receives Whisper OHCA,
Whisper OHCA will not function. The extension user will hear the Call Waiting tone instead. (
®
•
While an extension is receiving Whisper OHCA, if the extension user places the current trunk call on hold
or transfers the current intercom call or trunk call, Whisper OHCA will become disabled and the calling
extension will start to hear a ringback tone.
•
While an extension is receiving Whisper OHCA, if the extension user places the current intercom call on
hold, the called extension can talk to the calling extension through the handset.
PC Programming Manual References
9.14 PBX Configuration—[1-1] Configuration—Slot—Port Property—V-IPEXT—Option—
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call Feature
→
BSS / OHCA / Whisper OHCA / DND Override
→
BSS / OHCA / Whisper OHCA / DND Override-2
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Assistant—
Feature Guide References
166
Feature Guide
2.10.4 Second Call Notification to Busy Extension
Содержание KX-NS500
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 40: ...PT Programming Manual References 720 Doorphone Call Destination 40 Feature Guide 2 1 2 Internal Call Features...
Страница 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Страница 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Страница 174: ...Feature Guide References 2 21 2 Flexible Buttons 174 Feature Guide 2 11 6 Flash Recall Terminate...
Страница 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Страница 228: ...User Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 228 Feature Guide 2 17 1 Paging...
Страница 321: ...2 1 4 Turning on the External Background Music BGM Feature Guide 321 2 30 1 Background Music BGM...
Страница 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Страница 325: ...Section 3 Unified Messaging System Feature Guide 325...
Страница 375: ...Section 4 Network Features Feature Guide 375...
Страница 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Страница 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Страница 506: ...Feature Guide References 6 1 Capacity of System Resources 506 Feature Guide 5 2 4 Portable Station PS Features...
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Страница 561: ...Section 6 Appendix Feature Guide 561...
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Страница 579: ...Feature Guide 579 Notes...