Feature Guide References
3.2.1.3 Automated Attendant (AA)
Call Hold Mode—Call Queuing Announcement Mode
If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Value Range
Enable, Disable
Feature Guide References
3.2.1.3 Automated Attendant (AA)
Call Hold Mode—Call Retrieval Announcement Timing (1-30 s)
Specifies the interval between the voice guidance message that asks whether or not calls are to be retrieved
during call holding.
Example: "To cancel holding, press 2 now. Otherwise, I’ll try your party again."
Value Range
1–30 s
Feature Guide References
3.2.1.3 Automated Attendant (AA)
Alternate Extension
Specifies extensions that require a different transfer sequence than normal. Calls to these extensions will be
transferred according with the setting for
24.4 UM Configuration—[5-4] System
PBX Environment—Alternate Extension Transfer Sequence (Up to 16
digits / [0-9 * # D R F T X , ;])
.Click
Edit
and follow the steps below to edit an alternate extension.
Adding an Alternate Extension
1.
Click
New
.
2.
Enter an extension number.
3.
Click
OK
.
Editing an Alternate Extension
1.
Select the desired alternate extension.
2.
Click
Edit
.
3.
Edit the extension number.
4.
Click
OK
.
Deleting an Alternate Extension
1.
Select the desired alternate extension.
2.
Click
Delete
.
3.
Click Yes.
754
PC Programming Manual
23.2 UM Configuration—[4-2] Service Settings—Parameters
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