Covering Extension
Forwards calls to a second extension when the first extension’s subscriber is not available to take the call. The
Covering Extension is one of the Incomplete Call Handling options that can be enabled or disabled by the
subscriber. The caller can also be transferred the Covering Extension by pressing [0] while a Personal Greeting
is being played, or while leaving a message.
Note
Extension Groups or Logical Extensions (extensions whose calls are set to always be directed their
mailboxes) cannot be assigned as covering extensions.
Value Range
1–8 digits
Feature Guide References
Interview Mailbox
Assigns an interview mailbox to the subscriber’s mailbox. In order for it to function properly, the interview
mailbox number must not be the same number as an existing mailbox and an existing mailbox group.
Note
Each caller’s replies to an interview session are saved as one message.
Value Range
Feature Guide References
All Calls Transfer to Mailbox
If this parameter is set to "Yes", the extension is considered to be a Logical Extension and therefore calls
directed to the extension via Automated Attendant service are automatically forwarded to the extension
mailbox. The extension does not ring when a call is received.
Value Range
No, Yes
Feature Guide References
3.2.1.3 Automated Attendant (AA)
Call Transfer Sequence (Selection)
Specifies the method for the Call Transfer Sequence used by the mailbox. Allows each mailbox to be assigned
its own Call Transfer Sequence (Personal Transfer Sequence).
PC Programming Manual
709
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
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