Return to Top Menu:
The caller is returned to the top menu of the Automated Attendant service and can then choose to call a
different extension.
To set Incomplete Call Handling status
PT/SLT/PS/SIP Extn./S-PS
Enter
5
.
On-hook.
Log in to your mailbox.
5
1
Leaving a Message
Transfer to Covering Extension
Intercom Paging
Transfer to Custom Service
Transfer to Operator
Return to Top Menu
3
Enter
the desired Incomplete Call
Handling status
.
2
4
5
6
Follow the prompts
as necessary.
4
No answer calls
Busy calls
5
Enter
4
or
5
.
1
Change
Accept
2
Enter
1
or
2
.
To continue
Select an additional status.
If finished, go on-hook.
OR
The prompts heard will vary depending
on the feature you set in the previous step.
OR
OR
•
When Call Blocking is enabled, blocked calls are treated by Incomplete Call Handling for no
answer calls.
Assigning Your Covering Extension
A Covering Extension is an extension that receives your calls instead of you. Your calls can be transferred to
your Covering Extension in 2 ways:
•
By the Incomplete Call Handling Feature:
When the Incomplete Call Handling feature handles the call (i.e., if you do not answer, if you are on
another call, or if you have set Call Blocking), it will be transferred to your Covering Extension if you have
set Incomplete Call Handling to "Transfer to Covering Extension" (refer to "
•
By pressing the specified dialling key (0, 3–9):
If the caller presses the key assigned for "Transfer to the Specified Extension" during your greeting
message or while recording a message for you, the call will be transferred to your Covering Extension.
•
You can change the dialling key that transfers your callers to your Covering Extension. If
you assign the "Transfer to Operator" option in your Personal Custom Service to a dialling
key, callers who press that dialling key will be transferred to your Covering Extension (refer
to "
•
If you do not assign your Covering Extension, callers will be transferred to the operator
instead.
1.8.5 Transferring Calls
154
Operating Manual
Содержание KX-NS1000
Страница 10: ...Feature Highlights 10 Operating Manual ...
Страница 14: ...Table of Contents 14 Operating Manual ...
Страница 225: ...Table 1 Standard mode 1 14 2 Using the Directories Operating Manual 225 ...
Страница 226: ...Table 1 Standard mode for RU model 1 14 2 Using the Directories 226 Operating Manual ...
Страница 227: ...Table 2 Option mode 1 14 2 Using the Directories Operating Manual 227 ...
Страница 228: ...Table 2 Option mode for CE model 1 14 2 Using the Directories 228 Operating Manual ...
Страница 229: ...Table 2 Option mode for GR model 1 14 2 Using the Directories Operating Manual 229 ...
Страница 238: ...1 15 1 Cellular Phone Features 238 Operating Manual ...
Страница 332: ...4 1 3 Supervisory Monitor ACD Control 332 Operating Manual ...