1.13 Holding Features
1.13.1 Call Hold
Description
An extension user can put a call on hold. The following features are available depending on the result.
Feature
Description
Regular Hold
Any extension can retrieve a held call.
Exclusive Call Hold
Only the extension user who held the call can retrieve it.
The result of the holding operation can be determined through system programming. Pressing the HOLD button
again just after the first time alternates the mode between Regular and Exclusive Call Hold.
Conditions
•
Call Hold Limitation
A PT user can hold one intercom call and/or multiple trunk calls at a time. An SLT user can hold either one
intercom call or one trunk call at a time. By using the Call Park feature, PT and SLT users can hold multiple
trunk calls and intercom calls simultaneously. (
®
•
Music on Hold
Music, if available, is sent to the held party. (
®
•
Hold Recall
If a call on hold is not retrieved within a preprogrammed time period, Hold Recall is heard at the extension
which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard.
•
If an outside party is placed on hold and not retrieved within a preprogrammed time period, the call is
automatically disconnected. This timer starts when Hold Recall activates.
•
Automatic Call Hold
A PT user can be programmed holding of the current call when pressing another CO/ICD Group/
INTERCOM/PDN button, through system programming. If this feature is not enabled, the current call will
be disconnected.
[Example]
It is possible to receive a call by pressing the flashing ICD Group button, this puts the current intercom call
(on the INTERCOM button) on hold. To return to the held call, press the INTERCOM button.
•
Call Hold Retrieve Deny
If an extension user cannot call certain extensions on a COS basis (
®
1.1.2.2 Internal Call Block), he
cannot retrieve the held call which the extensions made.
•
SLT Hold Mode
It is possible to choose how to hold a line and transfer a call with an SLT in the following methods through
system programming:
Hold
Hold
(to be Retrieved from
Another Extension)
Transfer to Trunk
Transfer to
Extension
Mode 1
Flashing the
hookswitch
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Trunk Access No.
Flashing the
hookswitch
+
Extension No.
Feature Guide
167
1.13.1 Call Hold
Содержание KX-NCP500
Страница 13: ...Section 1 Call Handling Features Feature Guide 13...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA...
Страница 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Страница 175: ...Feature Guide References 1 17 5 Outgoing Message OGM 2 2 3 Tenant Service Feature Guide 175 1 13 4 Music on Hold...
Страница 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Страница 242: ...Feature Guide References 1 30 4 QSIG Standard Features 242 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...
Страница 283: ...Feature Guide References 3 1 Capacity of System Resources Feature Guide 283 1 25 2 PS Ring Group...
Страница 347: ...PT Programming Manual References 453 DID Destination 500 Trunk Group Number Feature Guide 347 1 30 1 TIE Line Service...
Страница 387: ...User Manual References 1 14 1 Self Labelling KX NT366 only Feature Guide 387 1 31 4 Self Labelling KX NT366 only...
Страница 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Страница 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Страница 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Страница 445: ...Section 3 Appendix Feature Guide 445...
Страница 461: ...Index Feature Guide 461...
Страница 467: ...Feature Guide 467 Notes...