WARRANTY for Canada
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage
– Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer
product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free
from defects in materials and workmanship under normal use, subject to the terms set forth below, during
the period of warranty coverage specified.
Scope of Coverage
Period of Coverage
Type of Failure
Coverage
•
Laptop Computers (except Battery) and AC
Adaptor
•
Factory/PCI installed options including Wireless
WAN, GPS, Bluetooth, Finger print reader,
Backlit keyboard, Memory Card, Optical Drives,
Cameras, Smart card Readers, Magnetic Card
Readers and Barcode Scanners
•
Ultra-Mobile PC
•
Tablet PC
•
PDRC – LCD and Keyboard Assemblies
•
Port Replicator
•
Cradle
•
Charging Cup
One (1) Year from Date
of Original End User
Customer Purchase
Defective Materials or
Workmanship
•
Battery
•
Battery charger
•
AC Adaptor and Power Cord
•
Car Adaptor and Power Cord
•
External USB Drives
One (1) Year from Date
of Original End User
Customer Purchase
Defective Materials or
Workmanship
•
Standard or Digitizer Stylus Pen
Ninety (90) Days from
Date of Original End
User Customer
Purchase
Defective Materials or
Workmanship
•
All consumable items including protection film,
cleaning cloth, carry case, tether and harness
No Coverage
Remedy
– In the event of a warranty claim, contact PCI’s representatives within the applicable warranty
period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M.,
Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase
receipt or other proof of date of original purchase is required before warranty service is performed. Defective
parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts
on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for
the balance of the original period of warranty coverage.
No Coverage
– This Limited Warranty does not cover products purchased outside Canada. Neither does
it cover damage to, failure of, or defects in a product or accessory through mishandling, improper
installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the
product, alteration or servicing by anyone not authorized by PCI, or act of God.
While we anticipate use of our products in certain environments such as nuclear equipment/systems, air
traffic control equipment/systems, aircraft equipment/systems (as defined in
), medical devices or
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Operating Instructions - Reference Manual
Appendix
