EN54
Q&A
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Continued
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Hand & arm massages
Q
The intensity in the left hand & arm
differs from that in the right.
A
Only one hand at a time is strongly
massaged so that the massage can be
immediately stopped using the other
hand in the event of an abnormality or
danger.
Q
Red marks are left on the underside
of my hands/arms after a hand &
arm massage.
A
Marks may remain on the hands and
arms after use. These eventually fade
and are not a problem.
Q
Arm air pressure is applied more
times on one side than on the other
during the automatic courses.
A
Changing settings such as intensity
(back or air) or position can cause air
pressure to be applied on one side
more than on the other. This is not an
abnormality.
◦
The air action works in connection with
the back massage, so changing the
settings can change the air action.
Operating sounds during air
massage
Q
A rattling sound occurs under the
seat during the air massage. Is this
a malfunction?
A
This is an operating sound that
is designed to occur during air
massages. It is not a malfunction.
Upper body massage
Q
The automatic course is not strong
enough even at the strongest
setting or are too strong even at
the weakest setting.
A
Try the following methods.
<If the automatic course is not strong
enough even at the strongest setting>
Recline the backrest. The extra body weight
adds intensity to the massage.
<If the automatic course is too strong
even at the weakest setting>
Place a piece of fabric or blanket between
you and the backrest to decrease the
sensation of the massage heads.
If you feel too strong at your lower back, you
can also push the lower back air button to
discharge some of the air in the lower back
area. This decreases the sensation.
Q
There is a delay in movement when
adjusting the position.
A
The chair may not move immediately
depending on when the POSITION
button is pushed.
(There may be a small time lag. This
is not an abnormality.)
If long beeps sound when the button is
pushed, this means that it is at the furthest
position and cannot move any further.
Q
The height (intensity) on the left
feels different to that on the right.
Is this OK?
A
It is designed to differ in some cases.
An alternating tapping mechanism is used
to create a more natural sensation. The
massage heads therefore do not move in
unison in some massages.
The height (intensity) on the left differs from
that on the right in these massages. This is
not a malfunction.
