82
RQT9385
Troubleshooting guide
VIERA Link doesn’t work.
¾
Check the HDMI cable connection. Check that “HDMI” is
displayed on the front display when the power for the main unit
is set to On.
¾
Make sure that “VIERA Link” is set to “On”. (
>
66)
¾
Check the “HDAVI Control” settings on the connected device.
¾
Some functions may not work depending on the version of
“HDAVI Control” of the connected equipment. This unit supports
“HDAVI Control 4” functions.
¾
If the connection for the equipment connected with HDMI was
changed, or if there was a power failure or the plug was
removed from the household mains socket, “HDAVI Control”
may not work.
In this case, perform the following operations.
1
When the HDMI cable is connected to all equipment with the
power on, turn the TV (VIERA) on again.
2
Change the TV (VIERA) settings for the “HDAVI Control”
function to off, and then set to on again. (For more
information, see the VIERA operating instructions.)
3
Switch the VIERA input to HDMI connection with this unit,
and after this unit’s screen is displayed check that “HDAVI
Control” is working.
The operation on this unit (music playback etc.)
is interrupted.
¾
The operation on this unit may be interrupted when you press
buttons on the TV remote control that do not work for VIERA
Link functions.
To return all the settings other than the main ones
to the factory preset
¾
Select “Yes” in “Shipping Condition” in the Setup menu. All the
settings except for the ratings level, ratings password and clock
settings return to the factory preset. The timer recording
programmes are also cancelled. (
>
67)
¾
Select “Yes” in “Default Settings” in the Setup menu. All the
settings other than the tuning settings, clock settings, country
settings, language settings, disc language settings, ratings
level, ratings password, remote control code, return to the
factory presets. The timer recording programmes are also
cancelled. (
>
67)
¾
Press and hold [
X
CH] and [CH
W
] on the main unit until the
country setting screen appears. All the settings except for the
ratings level, ratings password, remote control code and clock
settings return to the factory preset. The timer recording
programmes are also cancelled.
To reset the ratings level settings
¾
While the disc tray is open, press [DRIVE SELECT] to select
the DVD drive, then press and hold [
¥
REC] and [
1
] (PLAY) on
the main unit at the same time for 5 or more seconds.
To restore the unit if it freezes due to one of the
safety devices being activated
¾
Press and hold [
Í
/I] on the main unit for 10 seconds. (The
settings remain.)
VIERA Link
To reset this unit
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