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INSTRUCTIONS MAX

®

4310

Thank you for choosing Panamax .  The
MAX

®

4310 is designed to provide maxi-

mum protection for audio/video equipment
with external signal connections such as
cable TV, rooftop antenna and DBS satellite
systems.

INSTALLING THE MAX

®

 4310

NOTE: The MAX

®

4310 and the connected

equipment must be indoors and in the same
building.

AC Installation

1. Plug the MAX

®

4310 directly into a prop -

erly grounded 3-wire AC outlet*.

2. Turn the MAX

®

4310 on.

3. Plug in one of the pieces of equipment
you want to protect and turn the equipment on. 

If the equipment is working correctly, contin-
ue to plug in and turn on your equipment. In
the extremely unlikely event that everything
does not work perfectly, stop and read the
troubleshooting section. If you continue to
have problems, call PANAMAX Customer
Relations Department at 800-472-5555, USA
and Canada. 

*Many old buildings are inadequately wired.
It is very common for a building to be
improperly grounded. Building wiring and
grounding must conform to applicable NEC
(USA) or CEC (Canada) codes for the PANA -
MAX connected equipment policy to be valid.

Note to CATV Installer:
This reminder is provided to call the atten-
tion to Article 820-40 of the NEC. That article
provides specific guidelines for proper
grounding. It specifies that the cable ground
shall be connected to the grounding system
of the building and as close to the point of
cable entry as practical. 

Satellite Coax Installation **

1. Connect the coax cable from the satellite
dish to a Satellite coax terminal on the 
MAX

®

4310.

2. Connect the provided coax jumper cable
to the other Satellite coax terminal on the
MAX

®

4310.

3. Connect the other end of the coax jumper
cable to the input jack on your satellite
receiver.

Cable TV or Rooftop Antenna Coax Installation **

1. Connect the coax cable from the wall or
floor plate to a CATV/ANT coax terminal on
the MAX

®

4310.

2. Connect the provided coax jumper cable
to the other CATV/ANT coax terminal on the
MAX

®

4310.

3. Connect the other end of the coax jumper
cable to the input jack on your television,
VCR, or satellite receiver.

**There is no designated input or output jack for the
MAX

®

4310 Satelliteand CATV/ANT coax terminals.

The coaxial protection circuitry is bi-directional in
both signal transmission and protection capabilities.

Phone Installation

1

. Connect a phone cable from the wall jack

to the LINE terminal on the telephone jack on
the MAX

®

4310.

2. Connect the provided phone line cable
from the EQUIP terminal on the MAX

®

4310

to the input jack on your satellite receiver.
Please note that the protection circuitr y
will not work if these lines are reversed.

Rack Mounting
An optional rack mount kit is available. 
Order # GRM2205.

TROUBLESHOOTING

There is no AC power to my equipment, or
my equipment doesn’t turn on.
Make sure that the MAX

®

4310 is plugged

into a working AC outlet.  Check all AC 
connections.

Make sure the MAX

®

4310 and connected

equipment is turned on.  If you are using the
12VDC trigger, make sure that the source is
actually supplying the voltage needed to 
activate the MAX

®

4310.

Check to see if the circuit breaker on the
MAX

®

4310 needs to be reset (press in).

The MAX

®

4310 circuit breaker disconnects

AC power from the connected equipment.
You have exceeded the ampere rating for
your surge protector. As a temporary fix, dis -
connect one or more pieces of equipment.
Ask your dealer about additional 
PANAMAX products that may be required.

There is no picture or sound on my TV .
Check the coaxial connections, making sure
that they are correctly and securely installed.
Ensure that the TV set is plugged into a pow-
ered AC outlet.

When running the DBS system test, the
DBS connection displays as failed.
Check the appropriate connections to ensure
that they are correctly and securely installed.

If you continue to have trouble with your
MAX

®

4310 or this section has not fixed the

problem, please call PANAMAX Customer
Relations Department at 800-472-5555.

CONTACTING PANAMAX

For product and warranty information,
dealer information, and other general
information contact Customer Relations
at:

Email: 

[email protected]

Web:

www.panamax.com

Fax: 

707-283-5901

Phone:

800-472-5555
or 707-283-5900,
7:30 a.m.- 5 p.m.PST

MAX

®

4310 PRODUCT SPECIFICATIONS

AC Surge Protection
Line Voltage……………......……………….120V, 50/60 Hz
Maximum Current Rating…….......................………….15A
UL 1449 Surge Suppression Rating…...................……330V
Protection Modes…………………….......…..L-N, L-G, N-G
Initial Clamping Level………........….200V Peak, 141V RMS
Response Time………...........................……………...<1ns
Joule Rating……………………............………1650 Joules
Peak Impulse Current……...........................………52,000A
EMI/RFI Noise Filtration……......…. 50dB (100KHz - 1 MHz)
Catastrophic Surge Circuit……......................………….YES
Thermal Fusing……...................……………………….YES
Over/Under Voltage Protection……....................………YES
Over-voltage shutoff threshold…………..............…147V ±8
Under-voltage shutoff threshold……..................……84V±6

DC Trigger
Connection………………….............……3.5mm mini-plug
Voltage and Polarity……..................5-30VDC, bi-directional
Current  Requirement….......................……………>10mA

Satellite Circuit
Clamping Level………...........................……………….27V
Attenuation……..................…<1 dB from 950MHz - 2.2GHz
S h i e l d e d … … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . … … … … … … . . Y E S
Connections……..........……………Gold plated, Female “F”

CATV/ANT Circuit
Clamping Level……..................................…………….0.7V
Attenuation………….........……<1 dB from 5MHz - 950MHz
S h i e l d e d … … … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . … … … … … … … . Y E S
Connections…………………......…Gold plated, Female “F”

Telephone Circuit
Clamping Level…….....................................………….260V
Capacitance………………….....................…30pf (approx.)
Suppression Modes…….......………Metallic & Longitudinal
Wires Protected…………......……….2 wire/ 1pr. (Pins 4,5)
F u s e l e s s / A u t o - R e s e t t i n g … … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . … … Y E S
C o n n e c t i o n s … … … … . . . . . . . . . . . . . . . . . . . . . . . . … … … … … R J - 1 1 / 4 5

INS4310 REV. A       11/02

15A Circuit Breaker  - will
automatically “open”
when the current load is
greater than 15 Amperes.
When this happens, the
circuit breaker can be
manually reset by simply
pushing the reset button,
which will have “popped”
out.”

Always-On Outlets -
Three Always-On,
Balanced L Filtered out-
lets provide a constant
power source for pro-
grammable analog or
digital equipment. 

Switched Outlets -
Four Balanced 
L Filtered outlets 
controlled by one 
of the two trigger
sources.

Voltage Sense Trigger
Input 
- 3.5mm Mini-Plug
jack. Connect to a remote
trigger device that pro -
vides 12VDC to trigger a
startup/ shutdown
sequence. This is the sec -
ond trigger that will turn-
on or turn-off the
switched outlets. 

Telephone Jacks -
In/Out connections
for telephone line
or pay-per-view
line protection.

Satellite Coax Jacks - Two pair of
gold plated F-connectors optimized
for Satellite TV signal line protection.

Cable TV Coax Jacks -
Single pair of gold 
plated F-connectors
optimized for Cable TV
and Rooftop Antenna
signal line protection.

Switched Outlets pushbutton  -
one of two triggers that can
turn-on or turn-off the switched
outlets. Leave this switch in the
ON position if the DC trigger is
being used.

Switched Outlets LED -
(green) indicates the sta-
tus of the “Switched
Outlets” pushbutton and
corresponds with the
switch position.

Ground OK LED - (green)
indicates that the wall 
outlet is properly grounded.

Ground Fault LED - (red)
when lit, indicates that the
wall outlet is improperly
wired.

Unsafe Voltage LED - (red) when
lit, indicates that incoming volt -
ages are unsafe and the surge
protector has disconnected the
power to protect your equipment.

Always-on Convenience Outlet -

10 Ft. AC Power Cord -

1690 Corporate Circle, Petaluma, 94954 • Phone 707-283-5900 • Toll Free 800-472-5555 • Fax 707-283-5901 • www.panamax.com

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