background image

Click here for the 

manual

For more detail, go online: 
www.palmOne.com/mytungstent5.

AC charger

Multi-connector

Flip cover

USB sync cable

Stylus

Troubleshooting

Connect and charge

Set up

1

2

Software installation CD

3

Install software

a.

  Unplug the sync cable from your handheld.

b.

  Press the power button.

c.

  Remove the stylus. 

d.

  Follow the onscreen instructions 

to set up your handheld. 

HotSync icon

Here’s what you’ll do with 
this guide:

  Charge and set up your handheld.

  Install Palm

®

 Desktop software and 

other software for synchronizing, 
moving files, and more.

  Synchronize your handheld with 

your computer.

Tungsten

 T5 handheld

by palmOne

a.

  Plug the sync cable into your handheld and into a USB port 

on the back 

of your computer.

b.

  Plug the AC charger into the Multi-connector on the sync cable and into 

an outlet.

c.

  Charge for 

three hours

. Be sure to fully charge your handheld before 

going on to the next step.

Windows:

Follow the installation instructions   
that appear on your computer 
screen.

Mac:

Double-click the CD icon, 
and then double-click 
palmOneDesktop.pkg.

To install Palm Desktop software, the new File Transfer application, and 
other important software, insert the CD into your computer’s CD drive.

On your computer desktop

On your handheld

Done

Start Here

Problems? See Troubleshooting below.

Problems? See Troubleshooting below.

Check your computer:

Windows:

1. Make sure the HotSync

®

 icon appears in the group of icons in the lower-right part of 

your screen.

   

If not:

    a.

  Click the Start button and select Programs.

   

b.

  Select Palm Desktop, and then select HotSync Manager.

2. Check the connection type:

   

a.

  Disconnect and then reconnect the sync cable.

   

b.

  Make sure there is a checkmark next to Local USB. 

   

If not, click Local USB.

Mac:

1. Make sure the HotSync Manager is enabled:

   

a.

  Double-click the HotSync Manager icon in the Palm folder.

   

b.

  In the HotSync Controls tab, click Enabled.

2. Make sure the USB connection is working: 

   

a.

  Disconnect and then reconnect the sync cable.

   

b.

  Restart your computer.

Check your handheld:

1.

 Press the Home       button twice, and then tap HotSync      

 

in Applications.

2.

 In the HotSync application, make sure of the following:

  –  Local is highlighted. If it isn’t highlighted, tap Local.

  –  The phrase Cable/Cradle appears. If not, 

  tap the pick list, and then tap Cradle/Cable.

3.

 Press the HotSync button on the cable.

HotSync icon

Cradle/Cable

Local

SPECIFICATIONS FOR P/N: 406-10115-00

Color:   

CMYK (4-color process) 

MATERIAL:   
FINISH SIZE:   16.5" x 16.5" (419 x 419mm)

Already use a palmOne handheld?

Want to synchronize with Microsoft 
Outlook? Select “Change your 
synchronization method” at the end 
of the installation process on the CD. 

Important! Already use a
palmOne

 handheld?

Before going on to step 1, synchronize 
your current handheld with your computer 
so that the information is up-to-date.

For more information on upgrading, go to 
www.palmOne.com/support/tungstent5.

USB

Stylus

Power button

Find your manual

Click 

Online Support

 for the latest 

software updates and answers to 
frequently asked questions.

Open Palm Desktop software on 
your computer and click 

Help

.

Get answers, learn more

Look for these great features

Support information is also available at www.palmOne.com/support/tungstent5

Your handheld does not turn on, or does not respond when you tap it 

1. Try turning it on by pressing one of the quick buttons on the front panel.

2. Do a soft reset. Unscrew the top of the stylus and use the tool inside to gently 

press the reset button inside the hole on the back of the handheld.

3. Make sure the AC charger is fully connected to the handheld or the sync cable 

and to a 

working

 outlet. Charge for another three full hours.

Palm Desktop Installer does not start when you put the CD into the drive

Windows: 

1. Click the Start button and select Run.

2. Click Browse to locate the drive that contains the CD that came with 

your Tungsten T5.

3. Double-click autorun.exe on the CD.

Mac:

1. Double-click the CD icon on the Mac desktop.

2. Double-click palmOneDesktop.pkg.

Take the tutorial

Learn to use the popular features 
of your handheld. Insert the 
installation CD in your computer 
and click here for an 

interactive 

tutorial

.  

Already use a palmOne handheld? 

Did you load any third-party applications on your previous palmOne handheld? 
You’ll have to update them if they are not compatible with your new handheld. 
If any of the following symptoms occur on your new handheld after you 
synchronize, remove these applications and contact the vendor for updated 
versions: handheld freezes or resets when you open an application; slow 
performance; unusual screen display; difficulties using handheld features; 
uneven sound quality.

File Transfer (Windows only)

. Copy files and folders from 

your computer into your handheld’s internal flash drive. 
Manage them in File Transfer or on your handheld.

Files

. Access files and folders in your handheld’s 

internal flash drive.

Bluetooth

®

 wireless technology.

 Set up wireless 

communication to sync with your desktop computer. 
Browse the web and send email and short messages 
(requires phone with Bluetooth wireless capability, data 
service, and ISP, sold separately).

Media

. View and organize photos and videos.

Palm Desktop software

. Enter info in Palm Desktop 

software and it shows up on your handheld the next 
time you synchronize.

Synchronization does not begin

Be sure the sync cable is plugged into your handheld and a USB port 

on the back

 of your computer.

Tip: Take the Quick Tour          to learn 
more about the great features of 
your Tungsten T5.

Documents To Go (Windows only)

. Synchronize 

Microsoft Word, Excel, and PowerPoint files between 
your handheld and your computer. View and edit these 
files on your handheld.

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