Technical support
407
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, go to
www.palm.com/support/tungstenc
or send an e-mail to
your regional Technical Support office.
Before requesting support, experiment a bit to reproduce and isolate the problem.
When you do contact support, please be ready to provide the following
information:
■
The name and version of the operating system you are using
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of handheld software you are using and available memory
■
The wireless service provider’s name
■
The software version of your 802.11b radio
To find your handheld version and memory information:
1.
Press Home
.
2.
Press Command Stroke
+ L.
Alternately, press Function
+ Menu
, and then select Info on the
App Menu.
NOTE
Thousands of third-party add-on applications have been written for
Palm OS handhelds. Unfortunately, we are not able to support such a large
number of third-party applications.
If you are having a problem with a third-
party application, please contact the developer or publisher of that software
.
3.
Tap Version to see version numbers, and tap Size to see the amount of free
memory in kilobytes.
To find your wireless service provider’s name and 802.11b radio software version:
1.
Press Home
.
2.
Tap the Prefs icon
.
3.
Tap the pick list in the upper-right corner of the screen.
4.
Select Mobile.
5.
Select Current status.
6.
Scroll down to SV number to view the software version of your 802.11b radio.
Содержание Tungsten Tungsten C
Страница 1: ...Handbook for the Palm Tungsten C Handhelds...
Страница 12: ...Contents xii...
Страница 14: ...About This Book 2...
Страница 18: ...Chapter 1 Welcome 6...
Страница 84: ...Chapter 4 Working with Applications 72...
Страница 94: ...Chapter 5 Using Address Book 82...
Страница 98: ...Chapter 6 Using Calculator 86...
Страница 102: ...Chapter 7 Using Card Info 90...
Страница 118: ...Chapter 8 Using Date Book 106...
Страница 130: ...Chapter 10 Using Memo Pad 118...
Страница 284: ...Chapter 14 Using Palm VersaMail Personal E mail Software 272...
Страница 336: ...Chapter 17 Performing HotSync Operations 324...
Страница 402: ...Appendix A Maintaining Your Handheld 390...
Страница 420: ...Appendix B Frequently Asked Questions 408...
Страница 422: ...Appendix C Wi Fi Frequencies 410...
Страница 428: ...Product Regulatory and Safety Information 416...