Password problems
465
Password problems
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, go to
www.palm.com/support/globalsupport
or send an e-mail
to your regional Technical Support office.
Before requesting support, please experiment a bit to reproduce and isolate the
problem. When you do contact support, please provide the following information:
■
The name and version of the operating system you are using
■
The actual error message or state you are experiencing
■
The steps you take to reproduce the problem
■
The version of handheld software you are using and available memory
To find version and memory information:
1.
Tap the Home icon
.
2.
Tap the Menu icon
.
3.
Select Info from the App menu.
Problem
Solution
I forgot the password, and my
handheld is not locked.
■
First, use the password hint to try and remember the
password. If this doesn’t help or if you do not have a
password hint, you can use Security to delete the password,
but your handheld deletes all entries marked as private.
However, if you perform a HotSync operation
before
you
delete the password; the HotSync process backs up all
entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:
a.
Use the Palm Desktop software and the cradle/cable or
infrared communication to synchronize your data.
b.
Tap Forgotten Password in Security to remove the
password and delete all private records.
c.
Perform a HotSync operation to synchronize your data
and restore the private records by transferring them
from your computer to your handheld.
I forgot the password, and my
handheld is locked.
■
First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See
for more information.
Содержание Tungsten T2
Страница 1: ...Handbook for Palm Tungsten T2 Handheld...
Страница 14: ...Contents xiv...
Страница 16: ...About This Book 2...
Страница 36: ...Chapter 2 Exploring Your Handheld 22...
Страница 100: ...Chapter 5 Using Address Book 86...
Страница 104: ...Chapter 6 Using Calculator 90...
Страница 108: ...Chapter 7 Using Card Info 94...
Страница 124: ...Chapter 8 Using Date Book 110...
Страница 132: ...Chapter 9 Using Palm Dialer 118...
Страница 144: ...Chapter 11 Using Memo Pad 130...
Страница 162: ...Chapter 13 Using Palm Photos 148...
Страница 320: ...Chapter 17 Using Palm VersaMail Personal E mail Software 306...
Страница 330: ...Chapter 18 Using Voice Memo 316...
Страница 356: ...Chapter 19 Using Web Browser Pro 342...
Страница 462: ...Appendix A Maintaining Your Handheld 448...
Страница 501: ...Index 487 Writing area on handheld 12 preferences 388 Writing See Entering data...
Страница 502: ...Index 488...