Appendix B
Frequently Asked Questions
178
HotSync problems
Problem
Solution
I cannot perform a HotSync
operation; what should I check
to make sure I am doing it
correctly?
■
Make sure the USB cable is connected securely.
On a Windows computer, try the following:
■
Check the Windows system tray to make sure the
HotSync Manager is running. If it is not, open
Palm Desktop software.
■
Make sure you selected Local USB from the
HotSync Manager menu.
On a Mac, try the following:
■
Make sure HotSync Manager is enabled. If it is not, double-
click the HotSync Manager icon in the Palm folder and
enable HotSync Manager on the HotSync Controls tab.
I performed a HotSync
operation, but one of my
applications did not
synchronize.
■
On a Windows computer, click the HotSync Manager and
select Custom. Check that the correct conduit is active.
■
On a Mac, double-click the HotSync Manager icon. From
the HotSync menu, select Conduit Settings. Select your
username from the User pop-up menu, and check that the
correct conduit is active.
I am using Outlook as my PIM,
but I cannot perform a HotSync
operation.
■
Click the HotSync Manager and select Custom. Check that
the correct conduit is active.
■
Check that the correct conduit is installed. Reinstall the
HotSync Manager and make sure the correct conduit is
selected.
I cannot launch the HotSync
Manager.
■
Backup the Palm Desktop software, uninstall it, then
reinstall it.
I tried to do a local HotSync
operation, but it did not
complete successfully.
■
Make sure the USB cable is connected securely to your
handheld.
■
Check the connection between the cable and the USB port
on your computer.
■
Make sure the username you selected in
Palm Desktop software matches the username assigned to
your handheld.
■
Make sure the date on your computer matches the date on
your handheld.
■
Read the HotSync Log for the user account for which you
are performing a HotSync operation.
Содержание PalmTM ZireTM Handheld
Страница 1: ...Handbook for Palm Zire Handheld ...
Страница 10: ...Contents x ...
Страница 12: ...About This Book 2 ...
Страница 18: ...Chapter 1 Setting Up Your Handheld 8 ...
Страница 32: ...Chapter 2 Exploring Your Handheld 22 ...
Страница 82: ...Chapter 6 Using Calculator 72 ...
Страница 86: ...Chapter 7 Using Clock 76 ...
Страница 112: ...Chapter 10 Using Memo Pad 102 ...
Страница 118: ...Chapter 11 Using Note Pad 108 ...
Страница 132: ...Chapter 13 Using To Do List 122 Options menu About To Do List Shows version information for To Do List ...
Страница 176: ...Chapter 15 Setting Preferences for Your Handheld 166 ...
Страница 182: ...Appendix A Maintaining Your Handheld 172 ...
Страница 194: ...Appendix B Frequently Asked Questions 184 ...
Страница 208: ...Index 198 ...