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Talk

Power/End

Numbered

Keys

Keyboard

Onscreen Buttons

Phone

a.  Gently press the battery door and

slide it down to remove it.

b.  Insert the battery.

c.  Replace the battery door. 

Insert the Battery 

IMPORTANT: 

You must install the software that came with your Centro smart device.

If you are upgrading your device, be sure to synchronize one last time before you install the 
new software.

a.  Insert the Palm Software Installation CD into your computer’s CD drive.

b.  On a Windows computer, click the link 

Complete Setup - HotSync Software and Palm 

Desktop Software

 and follow the onscreen instructions to install the software. On a Mac 

computer, double-click the CD icon, and then double-click 

PalmSoftware.pkg

.

Install the Software

Synchronize

a.  Connect your smart device to your computer.

b.  When prompted to synchronize, press the 

Sync

 button on the USB sync cable.

What Does the First Synchronization Do?

The first time you synchronize, you set up a relationship between your device and 
your computer that lets you easily transfer new or updated information any time you 
sync. This allows you to do tasks, such as the following, with the press of a button:

•  Transfer your contacts, appointments, photos, videos, and email.

• Install software.

 

Tip:

  If your device screen turns off while you are setting up or using your device, press  

 

Power/End

     to wake up the screen and press 

Center

        to turn off Keyguard.

a. Press 

Phone

       .

b.  Enter the number you want to call.

 

Tip:

  There are two ways to enter a phone number: press the numbered keys on the

 

keyboard, or use the stylus to tap the onscreen buttons.

c. Press 

Talk

     to dial.

d. Press 

Power/End

     to end the call. 

3

 Connect to Your Computer

1

 Prepare Your Device

What’s My Phone Number?

To view your phone number, press 

Phone

       , press 

Menu

      ,

select 

Options

, and then select 

Phone Info

.

Look here for your
phone number

Set Up Your Voicemail

a. Press 

Phone

       .

b.  On the keyboard, press and hold 

1

.

c.  Follow the system prompts to:

•  Create your password. 
•  Record your name announcement and your greeting. 
•  Choose whether to activate Skip Pass Code, which lets you access your voicemail without 

entering your password. (If you do not activate Skip Pass Code, your device 
uses Voicemail Pass Code, which requires you to enter your password to access 
your voicemail.)

 

Tip:

  If you are concerned about unauthorized access to your voicemail account, 

 

we recommend that you use Voicemail Pass Code.

Make a Call

MATERIAL:

       128g GLOSS AQ

FINISH SIZE:

    16.5”x 16.5”

Black

Cyan

Magenta

Yellow

PMS 7405 YELLOW

Read This First Poster

Remove These Items From the Box

AC Charger

Printed Materials

USB Sync Cable

Rechargeable Battery 

Palm Software Installation CD

Sprint Charger
Adapter

Sync Button

USB Sync Cable

AC charger

Need Help With Setup?

Call 1-866-750-PALM (7256)

This service is complimentary within 90 days of purchase.

Our support staff can help you set up your smart device and get you up and running. 
Please note that we can better assist you if your smart device is fully charged and 
activated and you are calling from a phone other than your Centro.

Hours:

  Monday to Friday, 5 am to 9 pm Pacific 

 

 

Saturday and Sunday, 8 am to 5 pm Pacific

We may refer you to Sprint for help with carrier-specific features, such as service plan 
information or billing issues. 

Offer subject to change without notice.

Check Your Device

Tip:

  If your device screen turns off while you are setting up or using your device, press

Power/End

     to wake up the screen and press 

Center

        to turn off Keyguard.

•  If you purchased your device at a store, it is ready to use (skip ahead to “Make a Call”).

•  If you purchased your device online, check to see if it is locked by pressing 

Talk

    .

- If 

Sprint

 appears in the upper-left corner of your screen, your phone is ready to use;

skip ahead to “Make a Call.” 

- If 

Phone Off

 appears in the upper-left corner, turn on your device’s phone by pressing and 

holding 

Power/End

     . (Then skip ahead to “Make a Call”.)

- If 

Locked

 appears in the upper-left corner, you need to unlock your device.

 

To unlock your device, enter the last four digits of your wireless phone number.
If this doesn't work, contact Sprint Customer Service by calling

1-800-SPRINT1 (1-800-777-4681) 

from another phone. 

IR Port

Side Button

Volume Button

Indicator Light

Stylus

Earpiece

Phone

Calendar

Option

Talk

5-way Navigator

Power/End

Messaging

Menu

Applications

Ringer Switch                             

AC Charger

2

 Make Your First Phone Call

Palm® Centro™ Smart Device

(There is no need to apply a screen 
protector. A permanent screen 
protector has already been applied 
to your device to protect it from 
scratches and dust.)

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